Dean_

Is your site paid only? If so, why not close the whole site from guests, so you must be logged in order to see the forum?

Edit; I can see from your site, if it's the correct one, that all the forums are in fact hidden from guests.

If, the above was done after Google indexed your site, these pages would of course now be archived in Google. You'd need to contact them to have the site removed.

Similar issue here with some fixes.

15 hours ago, My Sharona said:

I had this issue awhile back but discovered that it was more than likely the orientation of my phone. I only discovered this when I uploaded those same images to my computer and realized they were also upside down and sideways. I reoriented them and tried uploading them to my site and they were fine.

This is exactly what I said.

I see the server can grab the info, but as above, if it's not there, it can't tell what to do...

On 2/4/2021 at 4:54 PM, Dean_ said:

Issue:
It's something I've had to explain to my members time and time again. Let's say you're in portrait mode and then quickly turn the phone to landscape and take a picture. If you look at the screen, you'll notice the words/details on the screen are not at the right orientation. I still get caught out by this on my iPhone 8 and iPhone XS Max at times.

Fix:
So, if I have taken the picture, and I've noticed it's sideways when uploading, I simply go to Photo's, edit the picture and rotate it once, save it and then rotate it again until it's in the correct orientation and then save it. Now when I go to upload it, the photo is facing the correct way. This issue has been around a very long time. It's even worse when the phone is actually upside down (buttons on the bottom of the phone) as you don't realise you've turned it this way and go to take a picture.
 

As above, I honestly still get caught out by this. Especially, when I try to take a quick photo.

@Ehren

https://www.ipsfocus.com

Has the last topic, and its views been taken into consideration, hence this topic? I hope so. As the backlash was quite apparent.

Is there a way, where we could upvote potential new features that you guys are working on, or hope to be working on in the future?

Or, can we vote and say, we don't want any new features, but please work on the rest of the suite. We keep going on about Commerce, Pages, Blogs, etc. I'd love it, if they were brought up to 2022 and made to feel modern.

On 3/10/2022 at 2:03 PM, Matt said:

🚨Breaking: Andy and Jim join the band.

Sum41 returns? 😲

If you don’t want to pay and you have nexus (Commerce), then just setup a dept for account deletion. They can send you a request and then you delete it.

A lot of us always go on about features or small things to be taken into consideration. 
Here’s some I recently done and with a few others expressions their thoughts.

I’d recommend you make some topics and add your thoughts to others.

On 2/25/2022 at 8:42 AM, Marc Stridgen said:

If you look at the support account, you will see I have adjusted that down to 0 with no problem. I would need more information as to what actions you take to change these, so I can advise accordingly

 

An example member I can take a look at where this has been changed may be helpful in me seeing whats gone on there

ACP > Type: Post. It's the user in the group 'Postal Service' in brown. Has 8694 points, I've just adjusted to 0, but the points remain.

7 hours ago, Marc Stridgen said:

Please double check those. You have a display name added to your client area, however your login accepts only email

My apologies. It's a recent change and I keep getting caught out on the daily... 😂

--Updated.

7 hours ago, Marc Stridgen said:

I can check to see if I can see any errors while its being saved if you would like me to do that? You would need to update your access details on file if you want us to check that, as they are currently incorrect

Oh, I redid the access details before making the topic.. How strange. I'll confirm them, and make any changes.

But, if you could in the meantime, Marc I'd appreciate that.

-- Details updated.

10 minutes ago, Jim M said:

You may wish to reach out to your hosting provider, they may be imposing some cache on your account here.

I have, I’m just awaiting the reply.

Would someone be able to still login and confirm? Welcome to use any of the early accounts to change points.

On 2/21/2022 at 9:20 AM, Marc Stridgen said:

Also is there any particular place you are seeing this? If you have an example user we can certainly take a look.

At the time of posting I found two users.

However, following on from another topic I have. It seems any sort of action like this is not changed on the front end. 

I don’t have any caching on the server as far as I can tell (it’s a shared server). But, various parts of the ACP seem to be effected with any values changed. Both, native and 3rd party. 

It would be a help if someone could login and see it on their end to see if it’s a bigger issue. As nothing on my server has changed.

Hi,

Issue:

• Adjusting points on user account seems to have no effect.
• Account History shows that I've adjusted the account as '0' and then '1'. But, the account still shows '467534 points' within ACP.

Side note:

• Points earned all seem to have the same date? (15/06/21 17:54) - Not sure if that is from the rebuild process or not? But the post date doesn't tally up with the points earned.

Just now, Marc Stridgen said:

Its very unlikely

OK, so can I report that as a bug currently? Or is someone able to check on my installation?

53 minutes ago, Marc Stridgen said:

Its caching on the server side which isnt connected to the ACP. Thats something you would need to check with your hosting company

Is this going to be the same issue for adjusting points within the Achievement app. I've excluded a group, but they still earn points. I've adjusted the account to show '0', but within ACP it still shows the points they had, but the account history shows that's I adjusted the points to '0'?

@Marc Stridgen

Is there a way to award someone for joining a user group by a rule and then be award a badge?

16 minutes ago, Marc Stridgen said:

Are you running any caching on your server there? It sounds very much like you are having cache issues from what you have said there

This was my thinking, but no.

On 2/16/2022 at 6:38 PM, Jim M said:

As you've done, bringing this up to the developer is the best route to test this so they can review how they are storing settings. It could be something has been deprecated thus the setting was dropped, etc... It would be up to the author to resovle.

Hi,

This is starting to affect various parts of my site now. Using another application, 3rd party, and I cannot save any new settings. This cannot be a coincidence, surely?

The database shows the correct values, but it's not being represented on the front end?

1 minute ago, Michael.J said:

It might be worth clearing that table and try saving again.

I'll clear the table. What's the best way to do that?

6 minutes ago, Michael.J said:

Can you please try this patch? - https://www.devfuse.com/forums/bugs/other-paid-products/basic-points/clubs-add-topic-error-r357/

Already have this applied.

What's strange is nothing has changed on my install. Looking through the logs, it stopped around mid to end of Jan, where people would only get sign up points. But, nothing was added/awarded for post or topics.

17 minutes ago, Michael.J said:

Anything in your error or system logs? If you have experience with databases, do the values also reset in the basicpoints_forums database table?

Nothing in the error log, and I'll check the database.

This is after setting the first 3 column (in ACP) to 5 - 2 - 1

I readded them, press save. It saved the points, once I refresh the page or move elsewhere to check again, it's back to '0'.

1 minute ago, Jim M said:

As you've done, bringing this up to the developer is the best route to test this so they can review how they are storing settings. It could be something has been deprecated thus the setting was dropped, etc... It would be up to the author to resovle.

Thank you, I'll keep an eye out for the group promo issue.

23 hours ago, Jim M said:

There were a few improvements to Group Promotions, mostly related to Achievements, over the last few releases so that would be the first recommendation here to upgrade. If you're still seeing the same issue on the latest release, we can then investigate further.

Well I've upgraded. But, another issue is that I'm finding settings are also being reset randomly. I know you don't support 3rd party apps, but for it to randomly reset my config is odd, especially since I haven't changed any settings.

Added to the developer's support topic too, just in case.

I'm not sure if this is related to another issue that I'm currently experiencing.

But, my point's app keeps removing points that I've set for forum. Per Topic > Reply > Per Topic Starter.

It currently shows '0' for each section. I just sat there for a second time and redid them, saved the page and a couple minutes later they are back to zero?

Any ideas.