Dean_

7 minutes ago, orik123 said:

Recently updated to 4.0 (a bit late, I know) and some users are asking if there's a way to display the list of online users on the bottom of pages as it was before. I could't find this easily but maybe I'm not using the right wording for it?

Go to your forums page, click the arrow on the right. You want the widget that says 'members', I think it's under system. Then you can configure to last activity, who is online, etc.

1 hour ago, Jim M said:

If you have incoming emails setup, any email sent to the email address(es) (if you're using piping) for your department(s) will be made into a ticket.

The email address used for invoice uses the outgoing email address in your Email Settings so would not necessarily follow this pattern.

Ah yes, thank you! I completely forgot about piping. Just found some old email forwarders. Thanks Jim.

5 hours ago, Adriano Faria said:

Disable the Send diagnostic data? setting and you won't get it anymore.

While that is a solution, the fact remains that this is an error and it should be fixed and investigated into why it keeps happening.

Our email accounts are not monitored for Commerce as we do everything through the support request/ticket system. However, clearing out emails dating back to 2015. I've come across many replies to tickets within the emails which have of course gone unnoticed.

So, two things are going through my mind. Was it not a feature that was or could be enabled? So when someone does reply via email, this is automatically added to the ticket? If this is not the case, how can I stop people replying to the email, could a message be added to the email body notifying the user to not reply to the email but login and answer through the support ticket.

The only thing I've found is -

If a customer replies by email to a resolved support request:

• Reopen support request
• Create a new support request
  A note will show to indicate the support request was created in this way and link to the original request.
• Reject and notify user
  An email will be sent back to the user to explain their reply was not processed.

But the above only seems to relate to a resolved request?

Thanks.

Yes, I keep getting this and it’s highly annoying. I end up unlocking the task and run it manually but it appears every couple of week. 

Hope it works out.

I’d move host, never known hosting company to be so unhelpful. Don’t continue to give them your money.

If you could move host and ask them if they’d be willing to support 5.4 briefly while you get the forum up. I would highly recommend upgrading to the latest IPB software and then the host can change php 7.2/7.3+ and you’ll be on your way.

As above, but you can’t hide forums and then have a link in the menu to access that forum.

Users won’t see the forum unless they have permission to do so, you don’t need to worry about hiding the forum.

My next suggestion would be to download the whole site and run it in wamp localhost to see if you can get it running. But I’m afraid of suggesting such a thing if you’re not sure on how it all works or how to do it.

Just like MissB I’m happy to have a quick look on cPanel and just check everything is correct and that it matches up. Though I’m not sure how much more I’d be able to do if MissB has gone through everything, but offer is there.

You can make a custom menu link and only select the user groups you want, obviously this has to much up with the forum permissions that you’ve set.

To me that looks loads better, now get rid of it from above the online users. But I would probably change the text to Dark Mode.

That looks better, what about in the nav -

7 hours ago, Fosters said:

I'm really sorry and can understand your frustration, but real life was/is quite busy right now.

And that's fine, I'd never judge anyone for that, but there have been no new features...

The last added feature was in Version 1.4.1, Released May 19, 2018, New Feature: Moderators with award medal permission can now also remove a medal from a members profile.

And before that was...

Version 1.3.0, Released December 12, 2017, New Features: Member Filter Extension, Further Rules App Integration, Font Awesome Icon Support, Medals can be replaced by other medals, Medals can be awarded via the "Create Menu".

In 3 years, that is all we have got, yet just over the last year, 3/5 of us are saying the same things we wish to see. There's demand, people want your app and want to support YOU, yet we're not getting very much. And this is why I haven't bothered to renew, there's nothing to renew my licence for...

This could be one of the great apps in the market place, but you're simply not fulling your customers. But very happy to take the money.

Maybe some of us can get together and make a list of features/add-ons we want and see if they can realistically be done.

I'm not having a go at you, and life does indeed get in the way. But nothing is 3 years (a worthwhile update or feature) is a disappointment. Maybe even someone could take this off you and look after it, and they can take control and update it?

I hope everything is well, and I wish you the best.

Only feedback from the screen shots, but that button placement looks very odd. Could you not add it to the usernav? This would give it a clean look and not use space between the navbar and the forums title. If this shows on a mobile/cell phone that's quite a bit of space used up. But I love the idea and so many people are after an official dark theme.

Honestly, I'm giving up on this plugin and removing it from my site. It's getting a joke with no support or taking of suggestions. You got my money. But not more.

Bye.

Why does this even matter and why are people asking? We don't really know what we're expecting with 4.5, there's nothing wrong with 4.4.x currently? I don't get it... As soon as people get 4.5 they will start to go on about 5.x.x.

33 minutes ago, bfarber said:

If you reproduce the issue on the default theme with an unmodified language pack feel free to submit a ticket.

At the moment I can't as my other licence has expired recently and obviously under these difficult times I need to save. It's not a major issues, just an annoyance. I'll submit a ticket once I've renwed.

1 hour ago, bfarber said:

Sounds like you might have out of date language strings, or customized theme templates that are out of date.

Many thanks, this happens on the default theme. I've just made a new localised English GB and set it to default and it's still the same.

Bear with me as this is a strange one and I really have no idea why it's doing it... Let me explain.

In my stream it tells you who has replied to whose topic, but mine doesn't make any sense what so ever.

How it should read:

Topic Title 1
Member 1 replied to Member 2 topic's in Forum 1

Topic Title 2
Member 1 posted a topic in Forum 1

What I see:

Topic Title 1
Member 2 replied to topic's Member 1 in Forum 1

Topic Title 2
a topic posted Member 1 in Forum 1

1 minute ago, Adlago said:

IPB 3.4.x with a PHP higher than 5.6 create a driver error.

Totally agree. Which I think you said before anyway. 

I only allow two lines of text that why the user has to click the topic in order to read it

His latest update to the forums was IPB 3.4.7. Like we all said it looks like a MySQL error, if you can get the host to downgrade you I think you’ll be back up in no time.

3 minutes ago, Mike John said:

It was just for this login or other members affected as well? If it's not crucial for immediate alerts, can you try the time delay? I just want to get an idea if the various hooks aren't working here or something wrong with the topic alert itself.

Waiting on someone joining through Twitter. Normal registration is unaffected from my most recent sign up. So it must be a social issue again. But it doesn’t make sense as to why they stopped worked since a change in settings.

19 minutes ago, TheJackal84 said:

I'll check it out, ( Silly question but is there any posts or is just just showing NaN? )

Topics had a number, but posts shows NaN. We have over 1M posts.

22 hours ago, Mike John said:

Let me know if it happens again and if so can you take a picture of your settings.

Happened with a recent Facebook login: ( Ticked: Send immediately after validation. )

I found that I unticked pin topic, yet I found it ticked again....?

Why are they making you delete details. If it's being transferred (whoever is going to look after) then that people becomes the data controller under GDPR (if applicable).

I couldn't think of anything worse than having 10M+ posts and have none of them relate to anyone, it will look a mess and completely ruin that 'sense of community'. Could you not send out an email explaining the issue and ask if everyone is happy with the transfer, or at least let everyone know via post that you (or whoever) is taking over.

It really would be a shame to delete everyone...