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Marc

Invision Community Team
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  1. Like
    Marc got a reaction from TDBF in [bug] Template Error with Manage Promoted Items due to INVALID_SEO_TEMPLATE   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  2. Like
    Marc got a reaction from Gary in Invision Community v5: An update, and next steps   
    Much love 🙂 
     
     
     
  3. Like
    Marc reacted to Jim M in How Do Moderators Ban Members?   
    Banning, whether temporary or permanent can be done via the warning system. You can set up thresholds at which at X amount of points, they are temporarily banned and Y points, they are perma-banned. Alternatively, you can give your moderators the ability to set custom restrictions on the user without that escalation period.
     
  4. Agree
    Marc got a reaction from G17 Media in Invision Pricing   
    Wow! What a contrast
  5. Like
    Marc reacted to Adriano Faria in Locked Topic   
    Nope, there’s a Can lock and unlock own content? per group setting, so the user would lock only their content. Same for HIDE and DELETE.
  6. Like
    Marc reacted to teraßyte in Locked Topic   
    Right. I was thinking about that one but wrote about the global one instead. Ignore me. 😅
    In any case, if they don't want to allow members to lock/unlock their content, the only solution remains a custom modification. 😋
  7. Like
    Marc reacted to teraßyte in Login and theme error   
    Based on the error in your screenshot, it seems your conf_global.php file contains an HTTP URL instead of HTTPS, but your server redirects to HTTPS automatically and breaks the login form.
     
    Try following this guide before using recovery mode:
  8. Like
    Marc got a reaction from SeNioR- in [BUG 4.7.17] Duplicated property in the .ipsToolList class   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  9. Like
    Marc reacted to Esther E. in Templates question in IC5   
    It no longer works this way in v5.
  10. Like
    Marc got a reaction from Markus Jung in Where can we post bugs/feedback that is not intended for the public?   
    Click on the "Contact us" link at the bottom, and select "Accounts" if needed, and we can pick it up from there 🙂 
  11. Agree
    Marc got a reaction from Cheryl2k in Invision Pricing   
    Wow! What a contrast
  12. Agree
    Marc got a reaction from David N. in Invision Pricing   
    Wow! What a contrast
  13. Like
    Marc reacted to teraßyte in Admin Dashboard has broken icons   
    Have you already tried clearing the system cache in ACP > Support?
     
    If clearing the cache didn't work, have you translated language strings in ACP? Those FontAwesome icons are actually loaded from language strings. If you edited them, the translation broke the correct name.
  14. Like
    Marc got a reaction from G17 Media in V4.7.17 upgrade duplicated custom theme settings   
    These look to be custom items rather than items that are built into the platform. I would advise on speaking to the theme author first of all
  15. Thanks
    Marc got a reaction from aia in Where can we post bugs/feedback that is not intended for the public?   
    Click on the "Contact us" link at the bottom, and select "Accounts" if needed, and we can pick it up from there 🙂 
  16. Like
    Marc reacted to Matt in Invision Pricing   
    We recently changed our pricing from 'pick what you want' to 'everything' for a few reasons.

    First, a forum-only community will not survive in 2024. Secondly, we want to strengthen the relationship between apps and that is impossible to do when an app may be missing.
    It sounds like XenForo is a great fit for you, so I wish you all the best!
  17. Like
    Marc reacted to Charles in Invision Pricing   
    The TL;DR version:
    We actually provide the service you pay for through constant updates and communication. You don’t see people on our community wondering why we do not communicate or release an update in years.
    While there are countless differences in goals and vision, we cost more because we do more.
    Ask yourself: do you want ye olde forum script that you see people begging for updates on or a living company behind an evolving product?
  18. Like
    Marc got a reaction from Adriano Faria in [Bug] Leftover records in core_achievements_rules after uninstall app   
    Added a new report on that for you
  19. Like
    Marc reacted to Matt in Invision Pricing   
    Hi AtomiCAST,
    I appreciate your question. Value is very subjective, but I can run through a few things in terms of what I think offers a lot of value.
    The first thing I want to address is that we do not see XenForo as a competitor. They are a legacy forum-only system that is looking very dated with a slow development process that took over three years to bring a new version to the market that largely catches up to where we were years ago. If you purchase a license with XenForo then you will get a forum system and that is that. You do not get a commerce store, a powerful CMS and database system, nor a gallery or community blogging tool.
    We are different. We do not base all our decisions around code and development, but rather our conversations with professional community management teams running large complex communities. We focus on bringing tools to the platform that people need. You only have to look through our news blogs to see our forward thinking with regards to managing communities. 
    We have:
    Redefined what a community product should look like with a brand new interface. Built a brand new theme editing experience designed to reduce complexity and enable everyone to theme their community. Added a way to erase frustration and find answers quickly. Added a new way to identify and follow community experts and leaders for a better onboarding experience. Added a simple badge builder to empower all community owners to create custom badges and reactions. Added a way to assign individual topics to moderators and teams to help organise your forum and provide better service for members. A brand new lightweight and fast editor that actually works. Rebuilt tagging to bring content from all over the community into one place. Added a drag and drop WYSIWYG page builder tool with dozens of pre-built widgets and layouts. As you can see, these features are not based around technology, but based around people and community. When you look at XenForo's 2.3 feature list, it's things like OAuth, Stripe integration, developer tools, web hooks, etc. These are all much-needed (and we've had them for years) but how do these help you grow a community and help your community get the best from their time on the forum? I believe their next release is 3.0 and will just be a new theme and unlikely to launch in 2024, so when will you get new features? 2025, 2026, 2027? Or you can have an alpha release of Invision Community 5 right now with a full release later this year.
    The basic question being asked is "why aren't you as cheap as XenForo" and the question is simply that we do not want to be "cheap", we want to be good. We want to help your community succeed with forward thinking features, regular releases and daily communication. We will not abandon the software for years leaving your communities struggling and stagnating against newer more modern community platforms. We are constantly thinking about how to allow your members to get the most from your forum in the small pockets of time people have. Invision Community 5 being a mobile first product allows your members to check-in (or be pulled back with notifications) while in a line at that the store, or waiting in the car while your kids are at sports clubs. This is how people use your forum now.

    So in terms of value, and what we offer for the price is simple:
    We offer you a strong future and will work hard to support your community.
    If you want a cheap forum, and are happy with the stop-start-stop development of XenForo then that is totally fine too.
  20. Like
    Marc reacted to teraßyte in Unable to access ACP   
    If you weren't doing any upgrades or anything else in the database, then you have a problem. A big one.
     
    The core_applications.app_directory is a required column for the software, if it's missing something went wrong somewhere. You'll most likely need to restore the last working backup you have.
  21. Like
    Marc reacted to Randy Calvert in Error when posting formatted text: Forbidden You don't have permission to access this resource   
    I would look if you have something like CSF or mod_security installed. As this is a server configuration issue, IPS can’t help/advise on how your server is configured. 
  22. Haha
    Marc reacted to Jelly Bellyâ„¢ in What will happen to statuses once they are deprecated?   
    back to facebook where they belong 😂
  23. Like
    Marc reacted to Jim M in Invision Pricing   
    There have been a few different conversations on this, especially, last year when we changed our license terms for moving forward. The summary really comes down to: the current license terms were put together in order to make self-hosting viable for the future for both our clients and us. The self-hosting market has shrunk to a very, very small part of our business (and respectively, the internet as a whole) so if we are going to offer a self-hosted option, we want it to be the best of our software suite and if we're going to sell it, we don't want to abandon our self-hosted customers so it has to be something we can continue to provide support to at a renewal which works.
    It's also worth mentioning that you get what you pay for. Our software is ever evolving (check out our Version 5 Blogs). We offer monthly releases, support, Spam Defense, GEOIP, and a lot of other goodies, all for $499 one time price and $199/year afterwards. 
  24. Like
    Marc got a reaction from Matt C. in Inefficient Forum Listings   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  25. Like
    Marc got a reaction from Jelly Bellyâ„¢ in What will happen to statuses once they are deprecated?   
    Once statuses are removed, they will simply disappear entirely. Its not something we intend on converting to any other section
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