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Marc

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Everything posted by Marc

  1. Marc
    It would only need to be the first letter of your site we need and for you to update access details. I can then look from there
  2. Marc
    Ah, no problem. Could you please let me know which site this is on? Are you running the beta at all?
  3. Marc
    They are, however you are comparing 2 different applications there
  4. Marc
    You mentioned that this was on someone elses site. You would need to get that person to post up so that I can take a look at their site specifically.
  5. Marc
    Damn, you got us. We werent supposed to add such fantastic performance improvements 😉 😄
  6. Marc
    I have just tested this on my end, and not seeing any issues with this. You would be best to report to the owner of that site if its not your site. If it is, of course let us know and provide an example we can take a look at.
  7. Marc
    They would get that prompt if they have clicked to register using twitter. The only other time that would be asked for is if they have physically clicked to link to twitter on their account in account settings. You would not see it, as you arent logging in using twitter. You are logging in using the internal login. In addition, it cannot ask you permissions to use their twitter account
  8. Marc
    I have reponded to this again just now, so please check your email again.
  9. Marc
    No problem. Let us know if you do need any further assistance
  10. Marc
    Glad to see you found what you were looking for there
  11. Marc
    ACP initially. It seems we have a username there, but your site has only email login
  12. Marc
    If you are getting an internal server error, I would suggest first of all checking your server error logs to see what error is being produced
  13. Marc
    You would be looking on your email, not in the client area.
  14. Marc
    Depending on the location you are seeing those, it may not be a locale setting you are looking for. Take a look at the guide here
  15. Marc
    Please could you review your access details? At present they appear to be incorrect
  16. Marc
    Ah, its showing you the ones which have most recently been updated. As I have just updated the pages ones, I know that to be correct there
  17. Marc
    Could you give me the link to your stream? I can take a look and see whats happening for you
  18. Marc

    Badges leaderboard?

    Marc replied to loccom's topic in Feedback

    There is no such leaderboard as such, but its certainly an interesting idea. I will move this over to our suggestions forum for future consideration
  19. Marc
    As mentioned above, what you are describing is what you would see when a member is not allowed to use attachments for some reason. This may be permission to attached at all, or that they are over limits, meaning they also cannot attach anymore.
  20. Marc
    I would expect that to be the case, as its showing "my picks" there, and thats where you have an issue. We can work through this with you, but we are awaiting response from yourself on your ticket
  21. Marc
    I've moved this over to our suggestions area, but I just wanted to comment here to say your feedback is appreciated and welcomed. As this is a new way of working, we will indeed find better ways of working with people to ensure we provide you with the best possible service.
  22. Marc
    Incidentally, and just to add to my colleagues comments above, we do actually follow up these tickets also. They are internally marked so that we can come back to them and let people know once it is resolved. The feedback though is very much appreciated 🙂
  23. Marc
    Could you let me know on which site this is for? Just the first letter will do if you dont want to give the full name
  24. Marc
    @jay5r could I just check you found what was causing you the issue there?
  25. Marc
    Got your ticket and we can work through this in there for you
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