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Marc

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Everything posted by Marc

  1. Marc
    Its more the size of the individual items than the amount. You should be fine to move those, but it may be quicker to manually move them
  2. Marc
    You would need to contact the author of that application/plugin for assistance. We would not assist with 3rd party applications. Taking a look at what is showing in your server error log would be the first place to look though, if you are getting internal server errors
  3. Marc
    Glad to see you got what you needed there
  4. Marc
    I will get this flagged for our developers to see if they can advise on this for you
  5. Marc
    There would be no update on this, as its not something on which the software can do at the present time. There is no active plan to support this function at present, however please post up within our suggestions area if you wish to see something like this in the future. Ensure of course you detail the reasoning, as this may not be the only way around the issues.
  6. Marc
    Please check the htaccess details, as they appear to be incorrect
  7. Marc
    This has now been sorted for you, so you can go ahead on the new test location
  8. Marc
    I would check the person is not running any browser plugins that may be causing this
  9. Marc
    You need to check your server error logs to see what the actual error is there first of all. Ensure also you are downloading from and uploading to the same version of the platform
  10. Marc
    I see thats now working for you. Thank you for letting us know 🙂
  11. Marc
    As mentioned, you need to contact the author for an updated release. If there are those items missing, there may be other things that need to be updated
  12. Marc
    I believe there is a suggestion for that within our suggestions area at present 🙂
  13. Marc
    It would depend on what exactly is breaking it. You would need to contact the author of your theme for assistance in resolving this
  14. Marc
    I suspect that is an issue with your theme. Are you seeing this when you use a default unaltered theme?
  15. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  16. Marc
    I believe you have a solution there, but to clarify, a plugin would indeed be the only way to hide these
  17. Marc
    That doesnt actually look to be a dialog from our software. Are you able to reproduce this?
  18. Marc
    Not a problem. Glad to see the issue was resolved for you
  19. Marc
    Please ensure that the test instance from your old location is removed and then let us know. We can then get that sorted for you
  20. Marc
    If computers are storing the old cookie, there isnt really anything for us to fix here. They would eventually expire of course
  21. Marc

    Pages path

    Marc replied to Balto's topic in Technical Problems

    I have created a ticket for you on this and escalated to see if we can see whats going on
  22. Marc

    Pages path

    Marc replied to Balto's topic in Technical Problems

    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  23. Marc
    There would be no way in which to redirect that page to login via removing permissions. You would need modification to achieve that
  24. Marc
    You would need to switch off the "content discovery" permission at a module level for guests. Please see the following guide, and look at the module permission section https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/managing-members/member-permissions-r305/
  25. Marc
    Done 🙂
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