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Marc

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Everything posted by Marc

  1. Marc
    There is an issue with your mysql instance is what has caused your issue. The problem is the tables must exist at least in some form as your mysql instance is trying to repair them. It wouldnt know of their existence otherwise. You could attempt to get blank copies of those tables from another instance if you wanted to see if you can create them. However you will be missing data from it. Have you contacted your hosting company to see if they have backups themselves?
  2. Marc
    Glad to hear you fixed the hosting issue you were having there 🙂
  3. Marc
    Im not sure where you get the impression there that they were removed. What actually looks to be the case there is that there is an issue with your mysql instance. It is looking to repair tables in which the physical files are not present. After all, if they are not there, why would it be trying to repair them otherwise? There is only your hosting company that can resolve that, and only a restore from backup will correct the issue at this point. Its quite few tables you are missing there
  4. Marc
    What item is it you are trying to get approved? Please bear in mind, we have quite a lot to approve at present so it can take some time, and if this has been 2 days, one of those days we would not have been looking at these (being a Sunday)
  5. Marc
    As mentioned in the message there, you are actually missing tables IPS\Db\Exception: Table 'bandbldr_wp365.core_item_member_map' doesn't exist in engine (1932) and IPS\Db\Exception: Table 'bandbldr_wp365.core_editor_stored_replies' doesn't exist in engine (1932) It may be those tables are crashed, or missing entirely. If they are missing you will need to restore those from a working backup. If crashed, your hosting company would need to assist you with this.
  6. Marc
    No problem. Please let us know if you have any further issues
  7. Marc
    You would need to let us know once done and we can change that for you. The test URL is reset only when your live URL is changed. They are 'set once' in nature, and should be the same URL used every time once its set. However if you need to like this, just let us know and we can sort for you
  8. Marc
    No problem 🙂
  9. Marc
    This may actually be me who is incorrect. Where is this community as the link you posted is a closed one EDIT: I have closed the other topic so we can continue here
  10. Marc
    I can certainly ask, Nathan 😄
  11. Marc
    Excellent. Glad to hear that got the upgrade through for you. Check in Support in your admin CP and ensure its not stating you still have dynamic tables. If it does, I would suggest checking for whatever others there are and changing those too. Just saved you having any issues in the future.
  12. Marc
    This is something whereby the code is looked at by a developer. This is not something that can be automated.
  13. Marc
    While I understand your concern, please do bare in mind that if we release an update that affects every theme, then every theme author will submit a new version of every one of their themes. This is in addition to updated applications and plugins. These things do take time to go through. If you have items that your site relies on, you should really check there are updates for these before updating your site.
  14. Marc
    You would need to contact your hosting company to ask why you are unable to set that correctly. This is an issue on the host side unfortunately
  15. Marc
    What the block shows is based on UTC time. So 'today' would be 00:00 UTC to 23:59 UTC
  16. Marc
    You would edit the database in question, and on the options tab, switch off "Allow searching"
  17. Marc
    No problem at all 🙂
  18. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  19. Marc
    I have created a ticket on this for you, so we can look closer at this
  20. Marc
    This would be the issue
  21. Marc
    Please let us know as soon as you have that, and have something logged we can look at
  22. Marc
    This is in our developers queue at the moment. Support of an advanced nature can take some time to address
  23. Marc
    Could I please confirm you are aware these work on UTC, and will therefore always follow that timezone?
  24. Marc
    The issue you have there is a crashed table. Youwill need to contact your hosting company regarding this issue to resolve it for you
  25. Marc
    This is more information than previously. What downloads are you trying to buy? Is this something on our site, or something on your site? We have very little information in order to look at your issue here
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