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Marc

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Everything posted by Marc

  1. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  2. Marc
    There is no way in which to do that at the present time unfortunately.
  3. Marc
    There is no way in which to redirect items within the software. Could I ask why it is you wish to redirect this? Perhaps there is an alternative to this
  4. Marc
    Just to note, the above is not instead of disabling all 3rd party items.
  5. Marc
    Please could you confirm you are using the latest release, and that those transactions were while on the latest release? As mentioned above, this should now be members only
  6. Marc
    Not that we are aware of, no. Please could you provide more information as to what error you are getting?
  7. Marc
    check in your applications list to see if thats the name of an author Also, have you disabled everything to check first of all?
  8. Marc
    This would only be for purchases unfortunatly
  9. Marc
    This being the case, its very likely you are seeing a bug from a previous release. Please check this on an item that was hidden after you upgraded
  10. Marc
    No problem at all 🙂
  11. Marc
    Try clearing cache first of all. Go to System>Support and the clear cache button can be found on the right of the page
  12. Marc
    Its not clear what you mean here. Anything that is modified would not be overwritten, no matter which theme it is in (child or otherwise)
  13. Marc
    There is no way in which to monitor that. It simply happens over time in the background, and is intentionally something you 'set and ignore'. Indeed one would shrink and the other grow
  14. Marc
    We would need to know what you set the items before as, so I have created a ticket for you on this, as I realise some of that information may be confidential
  15. Marc
    Unfortunately, as others have mentioned, there is no simple way in which to achieve this, which is what you are looking for. The only correct way to do so would be to manually replace them by editing and uploading them to the attachment system. As opentype pointed out there, the only proper way for these to be part of the suite is an attachment, so doing it this way would be the correct way. While you could potentially employ a 3rd party to change the locations in the database, you are simply kicking the issue down the road to come up again at a later date
  16. Marc
    As mentioned above, these are something that would need adding. Therefore you would need to post up within the suggestions area if you would like to see changes in this area
  17. Marc
    You would need to contact your hosting company to correct the issue with PHP session data being stored. Looking at the error message there, if you are on PHP 8, it looks like it may be trying to store in the wrong location
  18. Marc

    Blog export

    Marc replied to Markus Jung's topic in Feedback

    I certainly can. That has been moved for you
  19. Marc
    Always wise advise when performing any large mass action
  20. Marc
    The user there actually reacted to 2 different items there (2 posts in the same topic)
  21. Marc

    Blog export

    Marc replied to Markus Jung's topic in Feedback

    You would need to post this up within our suggestions area if you wish to see something like this in the future. However it would be best for something like zapier to export elsewhere or an RSS reader to read them into elsewhere to be honest
  22. Marc
    Is that actually 2 reactions, or that someone has changed their reaction?
  23. Marc
    That would be correct, yes
  24. Marc
    I have created a ticket for you on this, so we can take a look for you Edit: On speaking to my colleague, this has been fixed in the next upcoming release of the platform
  25. Marc

    Blog export

    Marc replied to Markus Jung's topic in Feedback

    There is no way in which to export all a users blog entries at the present time. RSS feed however can be seen in the bottom left of the site when viewing the blog
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