SJ77

4 hours ago, Jim M said:

Is "Allow filtering by this group?" disabled on group(s) which are the only group for members? If so, that would be a correct count there.

I have 1 group of about 400 that are not allowed to be filtered. However, I am missing about 10K members versus widget count.

I think members who are deleted aren't recalculated and deducted from the widget count is my guess

Search the community for all members

Use widget to get total member count

Which is correct? Why are they different?

Could this possibly be an issue of cloud versus self hosted? some difference therein?

On 6/26/2023 at 8:28 AM, SeNioR- said:

As I wrote in the beginning, it happened to me too. I was registering the account as usual (not via the popup), and probably had to click the "Register" button twice. I was surprised too, but it's actually possible. This can be marked as a bug.

Just adding this here ^ as another example.

This is a BUG I am nearly certain at this point.

That button should not be allowed to fire off multiple account creation queries.  There is logic to handle this sort of stuff and a sign up button should not be having this issue.

It's actually a bigger deal for me because many of my users are customers and sometimes they end up in different accounts each time they log in, leaving them wondering where the content is that they previously paid for.

It's scrambling my data base and upsetting people.

2 hours ago, Jim M said:

Mashing the register button as quickly as I could, I got met with an error that the email or display name I chose already exists so it sounds like something in your installation is either allowing this or slow.

I was able to reproduce on @RevengeFNF site

I also have a test site that runs on an entirely different server with NO TRAFFIC of any kind. It's a server dedicated for my test site only.  It's running 4.7.12 and no plugins and I was able to reproduce there.

That's 3 completely separated environments where I can easily reproduce this.

Did you use mobile?  Can you take another look?

YUP!! It was easy to recreate. There was no slow query, no delay or anything like that.
It boils down to how fast you can click "create my account"
 

Seems like a race condition issue, that button should not be kicking off multiple queries when clicked.

I will see if I can do the same thing here on this site but of course, you will have to check for me to see if it happens here as I don't have ACP access.

 

1 hour ago, Jim M said:

Do you have anything third party which is interacting with user accounts in any way, shape, or form? Not that you couldn't have found some weird anomaly in our software but actions which violate the application's "rules" typically stem from modifications or oddities in hosting.

I am not sure. I am having a hard time isolating what the issue could be. It never happened on IPB 4.4, Then I updated to the newest version and that's the only time I have ever noticed this.

Seems like perhaps it could be caused by hitting the submit button several times during the sign up process.

Newest customer said this.
 

Quote

now that you mentioned this i did get 3 separate confirmation emails to validate my account, this could be due to my impatience when clicking to sign up via my mobile phone

I am testing to see if I can recreate this issue myself.

This seems to be getting more common for me and slow query log has not yielded clues.

Got a chance to ask the member this time if they noticed anything. Here is what they said

 

Quote

Hi there,

 

The signup screen was a bit delayed, perhaps that's how it occurred?

 

I thought I had not satisfied the password criteria but maybe it had processed but not loaded?

For some reason it wouldn't let me screen shot all 3 so I tried again. But too late to edit the one above.

Weird, I have a screen shot that shows 3 of these but no matter how I try I can only get the first 2 to show.. WTF

I give up, my images are attaching weirdly but trust me there are 3 of these accounts all with the same IP address signed up at the same time.

It happened again

7 hours ago, Marc Stridgen said:

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

HI Marc,
In this case I was really hoping that it was user error and not a bug because I really need to do this. Oh well, I appreciate you addressing this.

Thank you 🙂

I can't get it to work

Honestly I like this. I do appreciate the self hosted option and I think IPS deserves to be compensated for continuing to provide the classic version. 
 

This provides a creative solution to an ongoing problem and allows a path forward for the self hosted version. 
 

This should allow both classic and cloud versions to co-exist for years to come! 
 

Kudos to whomever developed this solution! Thank you for not giving up on the self hosted version!!! 

15 minutes ago, Charles said:

And if you were paying that regularly that long, it should factor that in on your free renewal date extension.

Sadly on the most recent renewal, I think I accidentally let it lapse 1 or 2 days by mistake. So I don't think I am getting 9 years of on time credit. Oh well, my mistake.

To simplify the whole thing, I believe it boils down to this:

Old licenses can be renewed anytime. This allows people to lapse and only renew if there are new features or software fixes they want to grab. Then they can let it lapse again for a few years. 

New licenses are a bit cheaper (for most) but require ongoing maintenance in the form of regular subscription fees. There is really no way to allow it to lapse as, one would be forced to catch up or buy the whole suite again at full price. 

Thus: allowing IPS to continue to support "classic self hosted" licenses while also having a more dependable income stream from this offering similar to how cloud customers must pay on an ongoing basis. This allows a win win situation for those who really want / need IPS to continue offering self hosted options.

IS that about accurate?

For me, since I have been regularly paying my license (since 2014 ?), I see pretty much only upside. Unless there is another catch I am missing.

 

If I click this, will I be given a screen to show what the new terms are versus my current terms before I accept?

I have a license that I paid full price for a while back. I stopped renewing it because I never used it. I thought I was going to use it for something but it turns out I didn’t end up using the software for anything. I paid renewals for about a year or two but the software just say there not ever one time being used. It didn’t make sense for me to keep renewing it. 
 

However, I like to think that if I ever figure out a use for this software, then I have already paid for it more than a few times over. It should be there for me to use and start paying renewals again.
 

I hate to think that I would have to pay full price for it all over again. 😣
 

HI,
I have seen this several times. I want to finally report this.

Steps to repeat

1. Customer tries to purchase item from downloads app without first checking the the "terms & Conditions" acceptance box.
2. They get asked to check the box and click the purchase button again (so they do)
3. IPB ACP reports two stripe payments, Stripe portal only reports 1 but second is "uncaptured"
4. Customer see's 2 holds on their credit card and is unaware that one will fall off and see's two charges in IPB orders screen. Naturally they are not happy

See screen shots

ACP

Stripe

12 minutes ago, Dazz said:

Just testing... I paused Cloudflare and was able to upload a file.  I know that for a Pro account Cloudflare caches <50mb.  Could this have something to do with uploads returning Error 200 when Cloudflare is enabled?

I have tried repeatedly without success to have page rules (or other) that forces cloudflare to leave downloads app alone.
Whenever cloud flare is one, downloads app for big files suffers.

If I uncheck this setting will it start auto approving my "manual" payouts or only the Paypal payouts?

Reason I am asking is because Paypal has the API and will make the payout happen, but MANUAL is just that, "MANUAL". IE: I need to do something manually before approving the payout. So it would be useful for this to only effect Paypal.

Can someone confirm is that's how it works?

Thank you

I know it was announced depreciated for v5 but will this be fixed in 4.x with update to Twitter API v2.0? 

1 hour ago, Wolfie said:

Unlikely, unless the server you're on is really slow.

 

If you're on a shared server, then including your password in the command line can be a huge security risk.  Just an FYI.

yes, I agree, but don't worry. It's not a shared server and It's not in the command line, I just cut and paste this from google as an example. Was just trying to create an easy cleaned up statement so people can assume it's running and not ask those sorts of questions. (noticed I just added a bunch of faked up parameters). Main point is to show the options.  But, yes, good catch.

On 6/26/2023 at 1:18 AM, Randy Calvert said:

One thing to consider/investigate… any chance are you using sql replication or sharding, or anything were multiple database instances are involved?

I do make regular database backups. Do you think this could be related? It's possible this happened during a backup.

Here are the options I use in my command

mysqldump -f -umyuser -pmypass --single-transaction --quick mydatabase | gzip > /home/myadmin/web/mysite.org/mysqlbackup.sql.gz

On 6/25/2023 at 11:17 PM, Marc Stridgen said:

Are these still present so we can take a look?

The user has deleted the main account but the 3 clones (out of 4 accounts) remain in my database