Gabriel Torres

10 hours ago, Tom Irons said:

If you make a moderator group and give the moderators the ability to use mark as sold in all forums, that should work.

That is the point -- it doesn't.

@Tom Irons All problems are now gone. Thank you for your prompt support. However, we are facing a limitation that we want to run through you to see if there is a way to fix it.

Mark as Sold is only enabled in our "classifieds" forum. The "mark as sold" button only shows up to moderators who are linked to this specific forum or moderators that are linked to "all" forums. We wanted to see if there is a way to allow ALL moderators to have access to this function, not only the ones linked to our "classifieds" forums.

Note: I allowed access to the plugin for the whole group, but still, the button only shows up if the moderator is linked to the forum.

Thank you in advance.

11 hours ago, Tom Irons said:

I fixed the issue with the badge not showing up in the latest version. If this issue still persists with your site try clearing the cache.

I loaded the forum with the default theme and the badge is showing up indeed. So it is a theme coding issue. Many thanks.

@Tom Irons and fellow colleagues. The problem of not showing the button "mark as solved" to me was a tricky configuration issue:

1. You must enable "can mark as sold" and "can unmark as sold" at ACP > Members > Team > Moderators.

2. Only global moderators or local moderators of the forum where you enabled "Mark as Sold" will see the button. So, even if you are an admin (which is my case), when you have specific foruns enabled in the list of foruns you are a moderator of, you won't see the "Mark as Sold" button if the forum where the "Mark as Sold" function is enable isn't in the list of forums you are a moderator of.

That solved, the "SOLD" badge is still not showing up.

@Tom Irons thanks for your active support, I really appreciate it.

@Tom Irons Really weird. I removed version 1.0.4, installed 1.0.3 from scratch and the button and the badge don't show up at all. Again, using the default, unmodified theme. All settings are correct. I don't know what is going on, and don't know how to debug this. Please advise.

14 hours ago, Tom Irons said:

Does 1.0.3 install and work for you? If your using a custom theme, then the author will have to update the templates.

It was woking. I will try to revert it back and let you know. As stated, we are using the default, unmodified theme.

@Tom Irons I removed 1.0.3 and installed 1.0.4. The badge and the Mark as Sold button are simply not showing up. I've cleared the cache like 10 times, and I tested on the default, unmodified theme. Before uninstalling 1.0.3, I exported the topic ids that had is_sold as '1' and then after installing 1.0.4 I set is_sold back as '1' for those topics.

Hi. After upgrading to 3.1.7, there is a space missing between the prefix and the topic title in the "topic feed" block on our sidebar. This is very minor, but with the previous version this didn't happen. See screenshot. Thank you in advance.

Technical support is only given at http://ipb.silvesterwebdesigns.com/support/.

@stoo2000 I think you should delete this thread... People simply don't read the instructions on how to get support...

@NoGi ah, I see what you mean. I thought you were asking about conflicts. Here we have two prefixes, the advanced tags one and the "SOLD" generated by this plugin. Sorry if I misunderstood you.

@NoGi We have the advanced tags & prefix here and both work together.

5 hours ago, Ausy said:

After latest upgrade to 4.1.13.1 no badge is showing. Tried to reinstall and on a test install.

Same thing here.

@Strakks @MaNiAc LRSC  Please use the ticket system at http://ipb.silvesterwebdesigns.com/support for technical support.

Thanks for the outstanding support! No, I don't want to hide it, I just wanted it to display properly!

ZaleD, thanks a lot, it is working nicely now. However, our users found an issue. The list doesn't open on smartphones and tablets, so when the width of the browser is reduced and it is displayed the mobile version of the theme, the plugin doesn't work. When clicking on the dropbox, it only shows a white triangle. Please take a look at that... Thanks!

Hi. It is not working as expected here. Only one of the available groups is shown. See screenshots.

@ekforum check the post above yours...

Quote

Please use the ticket system at http://ipb.silvesterwebdesigns.com/support for technical support.

@Adriano Faria Thank you so much for bringing this plugin to IPS 4.1.x. We had a similar plugin on 3.4.x and we really needed it.

Question: is there a way to configure an optional message right above the "Similar topics" box? So we could enter something like "Before creating a new topic, please see if your problem isn't already discussed in one of the topics below. Thank you!"

Cheers!

@NoGi you should try the official support channel, Stoo2000 is much faster there, and he asks clients to use that channel instead of this topic: http://ipb.silvesterwebdesigns.com/support/

This new plugin should help you to accomplish that: 

@stoo2000 I like the way it is right now, and also like the fact that it is responsive, so the box changes on smaller screens. Just to let you know.

@stoo2000 thank you so much for finally finishing these front-end improvements that we were waiting for!

@sobrenome I'd open a ticket at the official ticket system for this app at http://ipb.silvesterwebdesigns.com/support/