After a Mass Synchronization, many of my members (not all) have lost the "registered" role that is the one configurated to display that they are sync.
I am one of the member that lost the registered role but into my profile, it say that i am still connected to Discord so I don't really understand The problem is that, if I make a manual sync into the profile of user, one by one, the bot give the role back ! So I think there is a issue with the Mass Synchronization feature.
My colleague tried to post but his post went to moderation que. Can you please resolve the issue? Thanks @SoftwareFactory
Do we need to manually go into user profile, one by one, to resync the accounts ? With 3000+ members it's going to be impossible task!