AlexWright

The issue here is the top-level portion of this, the "topLevel": "forums", bit will always be included in any URL while inside of the Forums app. I do not believe this part can be changed while this current bug persists.
 
Edit: On 2nd thought, this might be able to be done by using the "Rules" and "URL Paths" addons:
 
 
 
You would probably be able to do this with these two applications. There is an APA-Lite, but that only supports up to 25 URLs IIRC.

Ok so I've found a way around this, but it's more for advanced users. @forumdev99, this should work for you:
For FORUMS: Find the folder public_html/applications/forums/
Open up the furl.json in your chosen editor (I use Brackets). Inside this file, you should find the following code:
/** * Friendly URL Structure * * For each value in the $furl array: * The key should be the "SEO Template" - an identifier which you'll use when displaying a URL. * The value should be an associative array with two or three elements: 'friendly' and 'real', and optionally 'verify': * 'friendly' * The friendly URL to use - encase variables in {curly braces} containing a symbol, followed by the name of the parameter that matches in the "real" URL * The symbol should be # for numbers or @ for strings * For example, if the "real" URL contains id=XXX, where XXX is a number, you should include {#id} somewhere in the friendly URL. * You can also use the tag {?} for the "SEO Title" (that is, any variables that shouldn't be part of the real URL, such as the name of the topipc being viewed). * If you want to support more than one SEO Title, you can give them zero-indexed keys like so: {?0} {?1} {?2} * 'real' * This should be the base of the real URL. You should not include parameters which will be parsed out from the friendly URL. * 'verify' * This should be the name of a class that contains a loadFromUrl() and an url() method. The dynamic URL (i.e. app=core&...) will be passed to loadFromUrl(), and the url() * method will subsequently be called to retrieve the correct URL, ideal with ActiveRecord pattern classes. * * IMPORTANT: Ensure values are listed with the most specific ones first. This is to ensure that non-FURL redirects are done correctly. For example, if you have these FURLs: * /index.php?app=myapp&module=mymodule&controller=mycontroller&do=myaction -> /myfolder/myaction * /index.php?app=myapp&module=mymodule&controller=mycontroller -> /myfolder * They must be provided in that order, otherwise the former will redirec to /myfolder/?do=myaction rather than /myfolder/myaction */ { "topLevel": "forums", "pages": { "forums_rss": { "friendly": "forum/{#id}-{?}.xml", "real": "app=forums&module=forums&controller=forums&rss=1" }, "forums_forum": { "friendly": "forum/{#id}-{?}", "real": "app=forums&module=forums&controller=forums", "verify": "\\IPS\\forums\\Forum" }, "topic_copy": { "friendly": "topic/{#id}-{?}/copy", "real": "app=cms&module=database&controller=topic" }, "forums_topic": { "friendly": "topic/{#id}-{?}", "real": "app=forums&module=forums&controller=topic", "verify": "\\IPS\\forums\\Topic" }, "forums": { "friendly": "", "real": "app=forums&module=forums&controller=index" }, "topic_create": { "friendly": "submit", "real": "app=forums&module=forums&controller=forums&do=createMenu" }, "topic_non_forum_add_button": { "friendly": "startTopic", "real": "app=forums&module=forums&controller=forums&do=add" } } } The things to change here would be the "friendly" parts. For instance, to change it from yoursite.com/forums/ to yoursite.com/forum/, replace "topLevel": "forum".
This is in the same location for -all- installed applications. After reuploading the file to the same place, you will need to run "Something isn't working" in your "System -> Support" page. After that, you can edit or install language files to deal with the rest of it.
 
Regards

Perfect, thanks!

That's it. Remove both files from applications/classifieds/hooks and then go to ACP -> System -> Support -> Something isn't working correctly and run the tool.
Menus will not appear anymore.

before tell "it can't be faster" show me at least one board running on ipb 3 which is as fast as 2.6 versions. For me it stills a little bit slow, and everybody who was on ipb 1, 2 or other forums (vbulletin, phpbb...) will be agree with me.

Wow. Well with that we will lock this.





I consider the fact that we are trying to comprehend what your issue is good customer service. I still don't know what it is to be honest and I think I am more confused now than ever.

The ticket you keep referring to that you believe took too long was escalated to the development department. That is our highest level of service we can provide. I do apologize that if you are experiencing an abnormal issue that it may take a while to research but we could hire dozens of support techs and it would not speed up an issue that needs to be researched by a developer at the code-level. There is truly nothing we can do about that.

As you yourself said: we have no open tickets for you. Just those that you are choosing to ignore the "waiting for customer response" status. If you cannot help us help you then I guess this topic has ran its course. When you would like us to work on any issues you may be having just open a ticket or reply to the one waiting for a reply from you. Until then... well... as far as we know you don't need anything from us.

As with any business, we have a natural drive to want to increase our customer base. We have an offer you can read about in our announcements forum.

We must also balance that natural drive for more customers with our commitment to our existing customers. They expect constant development and good support which we will continue to provide. In fact, due to the dozens of conversions each day over the past week we are adding two new customer service staff to keep up both with new demand and our existing customer needs. While we are never perfect, no one is, any IPS customer will tell you that we always do our best to serve their needs.

IPS obviously wants to stay ahead of the game and maintain its market advantage in all areas. We cannot under-sell our own products and devalue their quality. Keep in mind we not only offer a product but a large bundle of services around it including private-ticket support, telephone support, our spam monitoring service, and the new live-chat product - all included with the license at no extra cost. It's more than just a simple message board we are selling here :)

The report center is nice, but could be a lot better.
Post what you would like to see added or changed.

Active Reports and Under Review -
In the admin bar I would like to see 1 Active Reports, 2 Under Review.
When a reply is made to an active report I feel it should be then placed under review automatically.
Maybe change the wording to New Reports and Active Reports.

Reporting Posts or Users -
I don't see many reports about users show up. I believe this is due to the "user report" being placed in user profile.
A good amount of reports I see are post reports saying something about the user being reported.
I would like to see a way to tie this together so if action needs to be directed to the user, it can be done in the report center.
Maybe link the user to the post.

Reporting Users-
When dealing with a report on a user I would like to see past issues (if any) about the user.
I would like the user to be able to reply to the ticket about them and be able to add to the ticket for other moderators to see.
Would like to see the "Member Warning Center" incorporated here.

Other-
Edit / delete replys (sometimes you might mess up what you post)
Auto close after X days if no reply / update.
Different report categories; spamming, harassment, explicated content, etc.

Perhaps a feature that alerts users to new posts if they have been in quick reply or full editor. Basically when the user goes to post, an AJAX or similar popup could say:

"New posts have been made since you have last viewed this topic. View New | Continue Post"

Where View New would redirect them to the topic, saving their post in the quick reply, or opening a new window/tab for the topic. If they select Continue Post, it should update the topic by posting their post, but redirect them to the 'New Posts' that were made before they posted, but have yet to see.

Well it did involve Captain Picard flipping us the bird :lol:

The world you're describing is very dull and quite frankly one I wouldn't want to exist in. All transactions between people are motivated by some ulterior motive - monetary based or not. Whether someone did it because they wanted their good deed for the day or because you paid them money doesn't change the fact that they performed some sort of service for you. According to your logic, any exchange involving goods or services for money would be pure business with no personality. Sounds boring, doesn't it? We'll take IPS as an example, but it goes for any company. You paid them money, they gave you a license to use their product and access to support. You're even. Anything else from you or IPS is icing on the cake. Those "I apologize for the wait", "I hope you have a good weekend", "Please let us know if there's anything else we can assist you with" statements, you didn't pay for them did you? Just because the world is run on money doesn't mean you can't show a little humanity.

(split bobage's posts from other topic he hijacked)

You brought the ticket up. I exercised judgement in pointing out that you were leaving out the fact that our staff provided multiple replies spanning pages of ticket responses. I did not want people getting the wrong idea or anything :)

IPS staff has always said that customers can certainly bring emergency tickets to our attention. Emergency as in a board offline or unusable. You did nothing wrong there in bringing your critical issue to our attention.

It is an extremely rare event we delete posts. This topic in point.

I looked at your account just now: I see not a single open ticket. All are resolved or closed. If I am missing one feel free to send in the ticket number.

My point in all this is that you just seem generally angry and I cannot find a specific thing to point to other than you just don't like our personality or way we generally do things. I am afraid there is nothing I can say or do to change your opinion there since these are intangible things there is no "fix" for.

Finally, to say we ignore clients or anything is just ridiculous. All we do is take in customer feedback. In fact, 3.0.1 is completely a case of fixing customer-reported issues and making changes based on feedback.

We are happy to converse with about specific issues. But please, stop looking for feedback topics posted by other clients to express your anger.

I've been a customer of IPB since 2004. Next month will be our 5 year anniversary. We have a large board/gallery/blog and use Parachat, as well. Throughout the five years, we have consistently received outstanding support from IPB. At this point, I can not imagine trying to run my business without them. Getting the supported solution (we have our own IPB supported server) was one of the smartest business decisions I made.

Example: We were having issues with our database off and on during the past few weeks. Despite all of the upgrade madness going on at the moment, the guys (especially Jason and Blake) kept at the issue until they found what was behind the crazy symptoms. Of course, they fixed it. They listen to my feedback about what is going on and use that as a starting point to dig into the problem.

As a note to new customers: During this extremely busy time, I would highly recommend that if you find it is necessary to put in an emergency ticket requiring immediate attention(such as having database errors which essentially take you offline, having errors that can't be worked around while you are in the pile, or if you have your board disappear from the planet), it can help things move along a little better if you put in the ticket AND call the support phone number and explain what's going on. IPB will then pull your ticket out of that massive pile of upgrade requests and issues they are currently wading through and get to work on it. (Normally, this is not necessary.)

Of course, it is best to only tell them that you have an emergency if you actually have an emergency.

As another note: I've never seen them as busy as they have been during this 3.0 upgrade. Typically, my support tickets are turned around immediately. I've always been so happy and now my members consider them part of our team. All I have to do is tell them that I've put in a ticket with support and they begin congratulating me for having such a great team... as if I was personally taking care of it for them. Nice.

So don't worry... the turn-around time will go back to normal once it is over. I'm not worried at all.

After this last round of fixes, I felt that it was time to publicly tell the entire IPB support team, "NICE JOB!"

Rozanne Paxman - CEO
ScrapGirls.com

I'm not here to argue whether or not IPS has been doing it's job or not, but I find the whole idea behind "I paid them to do what they're doing, I don't need to thank them" to be revolting and just shows what kind of person you are.

Thanks guys :blush:

Thank you for your comments and for understanding that our response times are a bit slower than normal right now. Our staff is working amazingly hard to catch up and are making progress. Everyone here is looking forward to getting back to our normal response times :)

Of course there are times, especially with the volume of requests we get, a ticket will fall through the proverbial cracks but our staff works to keep that from happening. When it does happen a quick phone call or PM can set things back on track. No one should ever feel neglected and if you ever do feel free to contact me or someone else in management. We are happy to help and want to hear from you if we can do better. Don't worry though, we don't follow a "squeaky wheel" philosophy here - we will only escalate a request if it warrants more attention to keep the ticket wait process fair for all.

I prefered the IPB 2.3.x version of the restrictions, it made more sense and was better organized in my personal opinion. The new one is still a tad bit confusing.

I just noticed this. It would be stellar if it was similar to the Tracker, where updating the status was a new post and you could comment on the update.

I run a Colostomy support message board where patients help each other with support and advice of dealing with a colostomy, be it for a few weeks temporarily, of permanently due to cancer etc. My board also has a pretty large off topic posting community contained within it.

I would very much like to be able to disable post reputation in the off-topic forums, so that reputation is based on supportive posts to users needing support in our ostomy-support forums, rather than from posting cute pics of the dog with a toy in the off topic forums.

So, that's my suggestion for a future build of IP Board. It would really make my community better. I did ask in peer to peer if this was possible with current settings etc, and was told it was worthwhile posting a request in here. :)

Another possible feature, which would be useful in cases of the reputation system being abused is a setting that lets ONLY the Original Poster being able to vote as to which replies/posts have been useful to them.

Many thanks for reading this. I hope those ideas are useful to you. :)

Best wishes to all,

Jason Dale.
West Yorkshire, UK.

You used phpBB? I'm sorry.

So long as the Admin can specify which hooks are optional for the members. There could be a certain hook that the Admin wants required.