abobader

It was fixed by our theme designer, thanks.

Hello. I will add this in the next version.

The update fix the issue, well done @Adriano Faria 

Seem so, I am already testing another platform, if I switch it will be indeed a long run with IPS since before 2002 even
Sadly tho.

Seem so, I am already testing another platform, if I switch it will be indeed a long run with IPS since before 2002 even
Sadly tho.

Seem so, I am already testing another platform, if I switch it will be indeed a long run with IPS since before 2002 even
Sadly tho.

Still can't reproduce:
But I can see a chance of this happening. I just uploaded a new version to avoid the error. It's currently pending approval.

Ok. Will test it again. 

Hi Adriano,
Yes it work fine if the option: 
Group to log = All groups then it working fine.
But if you selected a groups, like for example mod's and admin's only, then here the problem come.
Regards,

Having two Matts still sometimes scares me.

Yes, but this is the problem of the client himself and possibly the company where he has hosting, not yours. When deciding on a forum or website, you need to learn some basics yourself. And there's an easy way to do that. Only provide support for software issues. And when it comes to hosting settings etc, each customer using self-hosted on their own.

What Marc said is for topic starter to mark a reply as best answer, if you want the mod's team do that, then:
Staff - Moderators - Forums - Can set best answer/solved.

I apologize for the inconvenience, this should be resolved now. If you still can't renew, try accessing the page again in about an hour or so and it should hopefully be working then.

I meant Makoto has his license expired. Not you.

His ( not your!) license expired.

He is currently in Members group (license expired). This disable purchases (and probably renewals?) in all resources.

Hi Charles,
For me it not the issue "your cloud" it simply we been having servers on many hosting for the past 23 years, we manage our servers, we simply have other services and usage for them, the hosting company we have our servers with them for the past 11 years now, all it fit our need. It not simply running IPS software on them.
Regards,

I've got nothing against the cloud offering, personally its not for me due to the other reasons already mentioned, cost, sluggish speed, other uses etc.
We self-hosters have just got a nice Gallery update as well, it wasn't restricted to Cloud.
Just saying though, that if I sold apples for 10 years and then introduced a second product line oranges, ten years later I would expect to see sales of apples decline and sale of oranges grow. 
 
PS. Don't forget the devtools for 4.7.7 please!

Hi Charles,
For me it not the issue "your cloud" it simply we been having servers on many hosting for the past 23 years, we manage our servers, we simply have other services and usage for them, the hosting company we have our servers with them for the past 11 years now, all it fit our need. It not simply running IPS software on them.
Regards,

What Marc said is for topic starter to mark a reply as best answer, if you want the mod's team do that, then:
Staff - Moderators - Forums - Can set best answer/solved.

There is one self-hosted plan:
https://invisioncommunity.com/buy/self-hosted/
With that option, you can choose which modules you want with your license.  You get access to the software, but need to run everything yourself.  You get to run the software forever, but updates and support are included for 6 months.  After the 6 months, you need to renew your support/updates for an additional 6 month period.  
The various cloud plans are at:
https://invisioncommunity.com/buy
With the cloud plans, it's 100% hosted by IPB, so there is no software...  you access it like you would Gmail in that you simply use the solution.  IPS takes care of all of the underlying "stuff" such as managing hardware, backups, firewalls, etc.  There is a matrix on that page that shows which features are included with each plan.  The pricing is shown with the monthly or annual cost.  (Paying by the year is cheaper.)
There is a smaller Beginner plan that is not included in the matrix as well....

So if you need just the forum app without the other things such as commerce, blogs, files, pages, etc...  that could potentially be a starting point for you as well.  

Sounds like our self hosted option is a good fit for you at this time.

Hi Charles,
For me it not the issue "your cloud" it simply we been having servers on many hosting for the past 23 years, we manage our servers, we simply have other services and usage for them, the hosting company we have our servers with them for the past 11 years now, all it fit our need. It not simply running IPS software on them.
Regards,

Hi Charles,
For me it not the issue "your cloud" it simply we been having servers on many hosting for the past 23 years, we manage our servers, we simply have other services and usage for them, the hosting company we have our servers with them for the past 11 years now, all it fit our need. It not simply running IPS software on them.
Regards,

Quite correct. Thank you for that addition