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Randy Calvert

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Everything posted by Randy Calvert

  1. Randy Calvert
    Generally you would want to talk to the IPS accounts team for help with this. https://invisioncommunity.com/contact-us/ Choose "Accounts and Billing" as the department. (An IPS member could also create a ticket for you as well, but that lets you do it yourself.)
  2. Randy Calvert
    robots.txt is not controlling the code above. It simply generates yourdomain.com/robots.txt If you want to control the robots.txt directives.... ACP > System > Site Promotion > Search Engine Optimization Click on Crawl Management and you can create your own robots.txt instead of using the one generated by IPS automatically. If you're trying to edit your raw HTML code on the page... ACP > Customization > Appearance > Themes. All HTML related related to IPB is found there. You would just need to find specifically where that section of code is called from based on what page is generating it and edit it. Given that it's a meta tag, I might begin by looking in the IncludeMeta spot, but it could be coming from somewhere else. This sort of change is not directly supported by IPS, so they're going to tell you this is outside of what they can provide support for.
  3. Randy Calvert
    Anything outside of your uploads and datastore directory should be restored. To make it easier, you should just restore the entire home directory so that you don’t have to try and pick a backup apart. Personally I would just upgrade PHP rather than try to restore from backup. But that’s me. 🙂
  4. Randy Calvert
    Why would you want Google trying to cache random search queries? There is no real “content” on those pages and causes your crawl budget to be spent on pages without real value. You would be intentionally hurting your SEO.
  5. Randy Calvert
    There are a LOT of settings that would depend on your site. Why don't we start with what don't you understand about it?
  6. Randy Calvert
    Cloudfront is a CDN (meaning serving content from multiple locations around the world to have static content such as images and stylesheets closer to the end user). S3 is actual file storage. Regarding Cloudfront, if you're using IPS hosting... it's already using Cloudfront. If you are self-hosted, it's more involved. You need to setup an S3 bucket to store those static files, and get it configured... then configure Cloudfront to use that S3 bucket as the origin. Even once you have CF setup, you need to evaluate your caching settings to figure out what should be cached and for how long, especially if you're going to use the CDN to serve theme files which get regenerated frequently. (You don't want Cloudfront serving an old version of the JS files for example from cache when your board is expecting a different/changed version.)
  7. Randy Calvert
    If you're hosted in CIC, there is not a separate "sandbox" or "development" instance. You would need to purchase a new instance OR have a self-hosted license that you use for testing purposes. Regarding restoring... an IPS member will have to help with that. Remember you're going to lose all content (topics, posts, new user registrations, etc) from whatever time the last backup was until the time it's actually restored.
  8. Randy Calvert
    Given the time frame to support ES7... most likely around the time ES9 is out. 😄
  9. Randy Calvert
    Either rename it in the Language settings or remove the item and add a manual external link with whatever name you like. 🙂
  10. Randy Calvert
    The Products from commerce should be able to be renamed from the language settings in the ACP. It may be possible to rename the 3rd party one if they used language strings when creating the app.
  11. Randy Calvert
    If someone reports a PM, the specific message reported shows in the report center. If you click on the title of the PM, it lets you view the FULL PM conversation along with a list of all people that are part of the conversation. That conversation is only viewable if it is reported.
  12. Randy Calvert
    I would ask what your concern is by AWS being the only one with the data. If it’s “what happens if AWS S3 loses my data”, there are tools within S3 to store data in multiple availability zones. There are also tools to do for example daily backups in case something is deleted by mistake. You can even write scripts to clone an S3 bucket to a remote non-S3 server. However those options would want to be done outside of IPB. Those are in your backup or BCDR processes, not your operations processes.
  13. Randy Calvert
  14. Randy Calvert
    Then problem solved! 😄
  15. Randy Calvert
    It looks like the "Popular Now" widget with a different name. (I was personally assuming it was the Popular Now widget anyway. haha)
  16. Randy Calvert
    By the way... it looks like the result is gone from the Similar Content widget. (I don't see it there.) But I assume the page itself is just not made public yet. I was accessing the URL posted. So that would explain why I can't get it if it's still not supposed to be visible and the fix was to have it gone from the sidebar. 😄
  17. Randy Calvert
    So that it's easier to copy/paste... 2T187/3 is the error code.
  18. Randy Calvert
    I have a permission error when accessing it. (At least via the link posted.)
  19. Randy Calvert
    Allan, As a best practice, setup the security questions yourself and provide the answers in your client notes. I used the same answer to all of the questions to make it easier.
  20. Randy Calvert
    When I try to access the link, I get an invalid SSL certificate. It’s trying to say it’s really: cdn-edge-us-central1-l0f4.cdn.siteground.net After ignoring that warning, I see it trying to load the old domain. After you had your host switch the domain, did you edit your conf_global.php to provide the new one? Afterwards did you rebuild your system cache in the ACP?
  21. Randy Calvert
    Isn’t that a super handy feature?! Glad you were able to figure it out. 🙂
  22. Randy Calvert
    Parker do you have any other instances of IPB that exists? A dev or a restored backup? If so those instances might be each making a transaction. Have you looked in your stripe API logs to see what is going on?
  23. Randy Calvert
    Ahhhh if you’re on CIC that should be taken care of already. I thought you were self hosted. Sorry.
  24. Randy Calvert
    You could create a cloudflare rule to turn off WAF or whatever was blocking it for just that one URL or folder.
  25. Randy Calvert
    A 500 error… interesting. I seem to recall needing a htaccess file setup when I integrated stripe. Is that setup properly? (It would explain why it might not be able to call IPS web hook properly.)
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