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Randy Calvert

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Everything posted by Randy Calvert

  1. Edit: Glad you got to the bottom of the problem. 🙂
  2. You might want to check with your hosting provider then. It sounds like a problem on their side. If you 100% fully deleted everything, it's IMPOSSIBLE for the content to exist on a new install. It does not exist in the default system files that you upload. Again, if you are 100% confident you actually DELETED everything... it's a problem your host would need to assist with.
  3. If you simply created a new database, that does not reset everything. My guess is your conf_global.php file is still pointing to an old database instead of your new one. If I was you... I would 100% delete the database (drop it from within cPanel... don't just create a new one). Delete ALL of the files from your public_html. Upload a fresh set of files. Don't just use the files that were there previously and attempt to install it again over itself.
  4. You mentioned that you created a new database and such. Have you confirmed that that new database is being used in your conf_global.php file? If you want to make sure it's fully reset and you're starting completely from scratch... drop the mySQL database and create a new one. Delete all files related to IPB from your website. Upload a fresh set of files from your client area. Then run the installer fresh. You should have a fresh/vanilla install.
  5. Have you tried rebuilding your system cache from within the Support section of the ACP?
  6. I've seen several people comment that all of the new features added recently are only available for the cloud platform or that IPS is only focusing on the cloud platform. Out of curiosity, I actually went back and looked at all of the features released in the 4.6 and 4.7 versions. There were over 45 new features or major enhancements made across those two major versions. Of those 45 features, 7 were cloud-only features. That means 85% of the features added in that time were available to both platforms. Ver Feature S C 4.7.7 Gallery - UI Redesign X X 4.7.7 Gallery - Better Video Support X X 4.7.7 Gallery - Video Transcoding X 4.7.7 Gallery - Searchable Videos X 4.7.7 Gallery - NSFW Tagging X X 4.7.7 Gallery - Performance & Usability X X 4.7.7 GraphQL X X 4.7.7 Converters - Improved Performance X X 4.7.4 Personal Alerts X X 4.7.4 Moderator Approval Queue Improvement X X 4.7.4 Events - Support for Streaming Platforms X X 4.7.3 Events - Revamp of Calendar to Events X X 4.7.3 OpenSearch 2.1 Support X X 4.7.2.1 Improved Mark Post as Solution X X 4.7.1 Search Bar Enhancement X X 4.7.1 Topics - Future Publishing Added X X 4.7.0 Alerts Feature X X 4.7.0 Fluid Mode Revamp X X 4.7.0 hCaptcha Support X X 4.7.0 Solved/Unsolved in Activity Streams X X 4.7.0 ElasticSearch Enhancements X X 4.7.0 Zapier Enhancements X X 4.7.0 Realtime - Who's Typing X 4.7.0 Realtime - Who's Viewing X 4.7.0 Image AI - Moderation and Search X 4.7.0 Sentament Analysis X 4.7.0 Trending Content X 4.6.11 Block Submission X X 4.6.10 IndexNow Support X X 4.6.10 Webhooks Improved (New Triggers) X X 4.6.8 SEO Improvements X X 4.6.8 Achievements for Commerce/Downloads X X 4.6.8 In-Browser Audio File Support X X 4.6.8 New ACP Reports X X 4.6.7 Stream Subscriptions X X 4.6.7 Stock Replies X X 4.6.0 Zapier Support X X 4.6.0 Achievements System Release X X 4.6.0 Web App and Push Notifications X X 4.6.0 Anonymous Posting X X 4.6.0 Solved Content X X 4.6.0 Show When Team Replied X X 4.6.0 Health Dashboards X X 4.6.0 Spam Improvements X X *Note: Zapier when initially added was cloud-only. It was changed to support both in a later release. I did not include Live Topics in this list above as it's not available in any version yet. When it does, it will be the 8th. In looking at the list above, I don't understand how it could be said that IPS is only caring about the cloud platform and that self-hosted customers are not getting enhancements/features.
  7. Snarky is not about being “made up” or “genuine”. critical or mocking in an indirect or sarcastic way. "snarky remarks" bad-tempered or irritable. "Bobby's always a bit snarky before his nap" Your comment was snarky. I’m sorry you can’t see that. And I don’t need to represent IPS. I just speak my mind. I call a spade a spade when I see it.
  8. If you’re going to toss out a snarky message, expect to see some push back.
  9. Huh? There have literally been hundreds of non-cloud features released in the last year and a half. Based on what has been said previously, bugs are fixed based on severity, level of difficulty in fixing, and also when it can be done without impacting other areas. By the way... the bug you reported impacts "cloud" based versions too, so I don't think they're ignoring for the fact that its "not cloud". 😉
  10. Cloudflare is saying the entry you have for "cdn" is incorrect. What value do you have there?
  11. Can you directly access the Wasabi URL for the object? There is a chance your permissions are incorrect.
  12. A common reason for this is that you require an email address to login instead of a username. Whatever value you provide... I would suggest actually logging in with that info in a different browser to make sure everything is good. 🙂 I would also personally double check the FTP info as well while you're at it if it were me to avoid slowing things down!
  13. Hint: The only one who is going to have an IPSSessionAdmin cookie are users accessing ACP. (It was not even set until I logged into ACP.) That should hopefully only be about 1% or less. of people accessing your site. That rule will impact people who were logged into ACP, but then logged out of the site afterwards. Also... you can be logged out of the front end of the site without being logged out of the ACP.
  14. The Client Area on this site is where you're being asked to store info. Go to: https://invisioncommunity.com/clientarea/ Find your license associated with the site you need help with and click "Manage This Purchase". Find the Stored Access Information section and click the button. Fill out the info there and save it. All IPS staff now have access to the details and any staff member can help you. DMs/PMs are not as secure and using it means only that one staff member can see it. If they go off shift, you're stuck waiting till they get back.
  15. You're in the wrong spot... you're under Members. ACP > System > Site Features > Applications. There is a section called "system" under it that you click the arrow down and you'll see:
  16. That looks like some of your Pages templates are not compatible with PHP8. You might need to review and rework them to ensure they're PHP8 compatible.
  17. It looks like you're trying to do that from the ACP. That's the wrong spot. Go to the front page of your board like a user would... click the sign on button. There is a link there for "Forgot Your Password".
  18. A more specific guide to using the easy editor can be found at:
  19. There is an item in the 4.7.7 Beta release notes that might be related to this… Fixed an issue where auto-saved editor contents would not clear when the editor was on a tab.
  20. You need to edit your conf_global.php to change your board URL. Afterwards you may need to go to the support section of your ACP and clear your system cache so that the new address is picked up within the cached system files.
  21. Don’t worry… we were all in your shoes at one point. It’s hard to understand some things until you actually need them! 🙂
  22. ACP > System > Settings > Terms & Policy Policy Scroll down to "Registration Terms & Rules" section. The results end up at domain.com/terms and it gets populated automatically into the signup form.
  23. What are you meaning by highlight unread topics? This functionality has ALWAYS existed within IPB. That dot to the left and the title being bolded indicate the topic has unread replies in it. If you're meaning the checkmark that shows up next to certain topics like what is down below... It is not an unread status indicator... instead it indicates a topic has been marked as solved.
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