Ramsesx

https://invisionify.com/files/file/25-who-was-online-hours/

Couldn't this be an idea?: Or put it into the username dropdown as a menu item

has been lost in the new design

After a quick and dirty calculation, you even win if you lose 30% of your customers. So, from a financially viewpoint it's a good business decision. And another plus, your support effort will be reduced too Congrats.

Of course it should be a fair system, I agree with you. But that can't be so difficult, I think. Surely we also agree that good add-ons are a powerful draw for your company? At least it was a reason for me to choose you over your competitors. For developers who offer countless add-ons or whose add-ons are very popular, I would personally even pay a little extra to keep them happy. It is already the case that many good add-ons have disappeared because the developers have left. I don't want to have to explain to my customers on a regular basis why one feature or another is no longer there.

@Matt Sad, you don't answered any question about the situation of the marketplace devs your biggest asset for a healthy growing community. Why is it so hard to give them some benefits to keep them here? This would increase your profit in a long term perspective.

Just seen, the "create button" was removed from the top on desktop. On mobile it looks like that:

There are some parts of the site now really slow, is this known too?

There's an styling issue on the notification and message icons (Vivaldi / Firefox on windows) when hovering, the i-header__background overlaps the tooltip message. inv-notifc14-09-_2021_21-21-54.mp4

In 2017 I paid 550$ for this: Now it's increased near 50%, the renewal went from 190$ to 280$ / year. For me, the price increase is still bearable, as long as my income from the forum does not drop significantly. But for hobby communities, such prices are probably harder to bear. By the way, these hobbyists are free advertising media for Invision, as they promote their product. Ultimately, new forum operators orientate themselves on the platforms in which they themselves are active. If they disappear from the market, this advertising also disappears. Another very important aspect is the existing add-ons of a forum platform provider, these are and always have been a driving force for a successful community, see vBulletin. Some developers have already spoken out about the price increases. If this price increase causes them to turn away from Invision, this will also lead to lower licence sales in the long term. So this new development could lead to a downward spiral. I don't understand why developers as important as openfont and Adriano have to pay licence fees at all, because without them Invision would certainly not be where it is now. Without developers, without high quality addons, no customers, to put it bluntly. Just because of a few hundred dollars more revenue you risk losing everything you have built up over the years. This is not a wise decision because the developers are the be-all and end-all of any successful forum platform. (translated by DeepL)

Have you tried to disable all plugins and 3rd party apps?

I have the same issue, a lot of customers with expired subscriptions are not able to renew it. Another issue, in Germany we had a temporary change of the tax from 19% to 16% and later back to 19%. All customers who had taken out a subscription with 16% during the period will now still be charged the amount with 16% instead of 19% when renewing.

Vivaldi, Android Chrome, Google Chrome, Microsoft Edge only show the attachment. On Firefox it shows the bar and the sound but not the video. 27-08-_2021_21-44-53.mp4

That's very disappointing, but thanks for answering.

The search function could be improved. Unfortunately, it is currently only possible to search each category of a database individually. It is not possible to search all categories at once. In addition, the visual representation is outdated and takes up too much space. On mobile devices, the search function is only placed below all database entries. It should be at the top.

It's not a browser issue, I did a test on another forum platform (Xenforo) with the same browser and it works:

They are only attached instead of embedded here and on my site. And in the attachment window in the editor it's showing blank without a preview. 640.mov mp4 files are fine. 27-08-_2021_01-04-44.mp4

Is there a setting anywhere to get an email if someone files a support ticket? Thanks.

It shows the "validating members" icon to all users.

Same here.

On Vivaldi browser, pushing the button "sign in to marketplace" gives no reaction at all (no sign in pop up window opens). On Firefox trying to sign in via email gives this error: The funny thing, if I take the URL from above and paste it into the Vivaldi browser I can sign in finally.

Open a support ticket.

Is it possible to change username of article comments, reviews? Thanks.

The multiquote button should be more in focus. No normal human being is expecting stuff related to posting and writing 10 foots away. Especially if a site has a site up button or other stuff on the right lower corner and a larger screen size it's getting hard to see.