sefla Posted September 21, 2023 Share Posted September 21, 2023 (edited) Greetings. I have been using the IPB forum software since 2008 and have gone through the software updates, upgrades, secured server changes, config changes etc to the point now it has become a mess. Now when I go to open my forum area a page wants me to install Invision Community 4. When I try to do so I get a 500 error. I can't go any further. My license is active. What should be my next step? Also, I am unable to download the most recent software from the client area. Thanks Edited September 21, 2023 by sefla Link to comment Share on other sites More sharing options...
Adlago Posted September 21, 2023 Share Posted September 21, 2023 You should download a version with a converter included. Before running an upgrade, switch your server's PHP version to 8.x.x Of course, create a backup of the database and files beforehand in case something goes wrong. Link to comment Share on other sites More sharing options...
Joel R Posted September 21, 2023 Share Posted September 21, 2023 9 minutes ago, sefla said: Greetings. I have been using the IPB forum software since 2008 and have gone through the software updates, upgrades, secured server changes, config changes etc to the point now it has become a mess. Now when I go to open my forum area a page wants me to install Invision Community 4. When I try to do so I get a 500 error. I can't go any further. My license is active. What should be my next step? Thanks Hi @sefla 1. What version are you running today? 3.x or 4.x? 2. Are you looking for more hands-on server assistance, or are you capable of basic server troubleshooting? There are some excellent third party providers (paid) such as @ASTRAPI or @Driven 2 Services who can help with upgrade, or you can consider Cloud. ASTRAPI 1 Link to comment Share on other sites More sharing options...
sefla Posted September 21, 2023 Author Share Posted September 21, 2023 It appears I need a total reinstall of the software. Looks like it was finally able to download. Link to comment Share on other sites More sharing options...
Miss_B Posted September 21, 2023 Share Posted September 21, 2023 2 hours ago, sefla said: When I try to do so I get a 500 error. I can't go any further. This is almost always server related. Are there any errors logged in at the Server Error Log? 2 hours ago, sefla said: It appears I need a total reinstall of the software What version of Ipb do you have currently and what is the php version? Link to comment Share on other sites More sharing options...
sefla Posted September 22, 2023 Author Share Posted September 22, 2023 OK. Looks like I got it worked out for now. Link to comment Share on other sites More sharing options...
Miss_B Posted September 22, 2023 Share Posted September 22, 2023 8 hours ago, sefla said: OK. Looks like I got it worked out for now. Glad to see that you got it working. Do you mind telling us what caused the issue and how you solved it? It will help other users who might run into the same issue as well. Link to comment Share on other sites More sharing options...
sefla Posted September 22, 2023 Author Share Posted September 22, 2023 It took most of the day and a ton of trial and error fixes. First main issue was I could not download the software from the client area. After I made this post I was able to. I reuploaded everything except the Uploads folder Did many other things mainly with htaccess and SSL. What I did absolutely think worked best was changing in the conf_global area 'installed=true' then did a site update. A cumulation of all those things and so far so good. Miss_B, JustinHawk and Marc Stridgen 3 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 22, 2023 Share Posted September 22, 2023 Glad to hear you managed to get that working. Could I ask what issue you were having with the client area? Link to comment Share on other sites More sharing options...
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