SJ77 Posted June 27, 2023 Author Share Posted June 27, 2023 (edited) 1 hour ago, Wolfie said: Unlikely, unless the server you're on is really slow. If you're on a shared server, then including your password in the command line can be a huge security risk. Just an FYI. yes, I agree, but don't worry. It's not a shared server and It's not in the command line, I just cut and paste this from google as an example. Was just trying to create an easy cleaned up statement so people can assume it's running and not ask those sorts of questions. (noticed I just added a bunch of faked up parameters). Main point is to show the options. But, yes, good catch. Edited June 27, 2023 by SJ77 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted June 28, 2023 Share Posted June 28, 2023 If this is the only time its ever happened, I would delete those accounts. If this happens again, please leave the accounts and let us know, and we can get someone to take a closer look Link to comment Share on other sites More sharing options...
SJ77 Posted August 14, 2023 Author Share Posted August 14, 2023 (edited) It happened again Edited August 14, 2023 by SJ77 Link to comment Share on other sites More sharing options...
SJ77 Posted August 14, 2023 Author Share Posted August 14, 2023 (edited) For some reason it wouldn't let me screen shot all 3 so I tried again. But too late to edit the one above. Weird, I have a screen shot that shows 3 of these but no matter how I try I can only get the first 2 to show.. WTF I give up, my images are attaching weirdly but trust me there are 3 of these accounts all with the same IP address signed up at the same time. Edited August 14, 2023 by SJ77 Link to comment Share on other sites More sharing options...
SJ77 Posted August 14, 2023 Author Share Posted August 14, 2023 Got a chance to ask the member this time if they noticed anything. Here is what they said Quote Hi there, The signup screen was a bit delayed, perhaps that's how it occurred? I thought I had not satisfied the password criteria but maybe it had processed but not loaded? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 15, 2023 Share Posted August 15, 2023 This being the case I would probably switch on slow query logs and monitor that so you can see what is slowing down the process there. Link to comment Share on other sites More sharing options...
SJ77 Posted August 28, 2023 Author Share Posted August 28, 2023 This seems to be getting more common for me and slow query log has not yielded clues. SeNioR- 1 Link to comment Share on other sites More sharing options...
Jim M Posted August 28, 2023 Share Posted August 28, 2023 Do you have anything third party which is interacting with user accounts in any way, shape, or form? Not that you couldn't have found some weird anomaly in our software but actions which violate the application's "rules" typically stem from modifications or oddities in hosting. SJ77 1 Link to comment Share on other sites More sharing options...
SJ77 Posted August 28, 2023 Author Share Posted August 28, 2023 (edited) 1 hour ago, Jim M said: Do you have anything third party which is interacting with user accounts in any way, shape, or form? Not that you couldn't have found some weird anomaly in our software but actions which violate the application's "rules" typically stem from modifications or oddities in hosting. I am not sure. I am having a hard time isolating what the issue could be. It never happened on IPB 4.4, Then I updated to the newest version and that's the only time I have ever noticed this. Seems like perhaps it could be caused by hitting the submit button several times during the sign up process. Newest customer said this. Quote now that you mentioned this i did get 3 separate confirmation emails to validate my account, this could be due to my impatience when clicking to sign up via my mobile phone I am testing to see if I can recreate this issue myself. Edited August 28, 2023 by SJ77 Link to comment Share on other sites More sharing options...
SJ77 Posted August 28, 2023 Author Share Posted August 28, 2023 YUP!! It was easy to recreate. There was no slow query, no delay or anything like that. It boils down to how fast you can click "create my account" Seems like a race condition issue, that button should not be kicking off multiple queries when clicked. I will see if I can do the same thing here on this site but of course, you will have to check for me to see if it happens here as I don't have ACP access. Link to comment Share on other sites More sharing options...
Jim M Posted August 28, 2023 Share Posted August 28, 2023 Mashing the register button as quickly as I could, I got met with an error that the email or display name I chose already exists so it sounds like something in your installation is either allowing this or slow. SJ77 1 Link to comment Share on other sites More sharing options...
SJ77 Posted August 28, 2023 Author Share Posted August 28, 2023 (edited) 2 hours ago, Jim M said: Mashing the register button as quickly as I could, I got met with an error that the email or display name I chose already exists so it sounds like something in your installation is either allowing this or slow. I was able to reproduce on @RevengeFNF site I also have a test site that runs on an entirely different server with NO TRAFFIC of any kind. It's a server dedicated for my test site only. It's running 4.7.12 and no plugins and I was able to reproduce there.That's 3 completely separated environments where I can easily reproduce this. Did you use mobile? Can you take another look? Edited August 28, 2023 by SJ77 G17 Media 1 Link to comment Share on other sites More sharing options...
SJ77 Posted August 28, 2023 Author Share Posted August 28, 2023 (edited) On 6/26/2023 at 8:28 AM, SeNioR- said: As I wrote in the beginning, it happened to me too. I was registering the account as usual (not via the popup), and probably had to click the "Register" button twice. I was surprised too, but it's actually possible. This can be marked as a bug. Just adding this here ^ as another example.This is a BUG I am nearly certain at this point. That button should not be allowed to fire off multiple account creation queries. There is logic to handle this sort of stuff and a sign up button should not be having this issue. It's actually a bigger deal for me because many of my users are customers and sometimes they end up in different accounts each time they log in, leaving them wondering where the content is that they previously paid for. It's scrambling my data base and upsetting people. Edited August 28, 2023 by SJ77 G17 Media 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 29, 2023 Share Posted August 29, 2023 On 6/26/2023 at 4:28 PM, SeNioR- said: As I wrote in the beginning, it happened to me too. I was registering the account as usual (not via the popup), and probably had to click the "Register" button twice. I was surprised too, but it's actually possible. This can be marked as a bug. 10 hours ago, SJ77 said: Just adding this here ^ as another example.This is a BUG I am nearly certain at this point. That button should not be allowed to fire off multiple account creation queries. There is logic to handle this sort of stuff and a sign up button should not be having this issue. It's actually a bigger deal for me because many of my users are customers and sometimes they end up in different accounts each time they log in, leaving them wondering where the content is that they previously paid for. It's scrambling my data base and upsetting people. While I can understand your frustration, as with my colleague, I am unable to reproduce this no matter what I do. I simply cant create 2 accounts no matter how fast I try and click through. Please could both of you ensure your access details are up to date, so I can take a closer look. It may help if I can compare the setup of the 2, in order to see if there is anything obvious Link to comment Share on other sites More sharing options...
SJ77 Posted August 31, 2023 Author Share Posted August 31, 2023 Could this possibly be an issue of cloud versus self hosted? some difference therein? Link to comment Share on other sites More sharing options...
Jim M Posted August 31, 2023 Share Posted August 31, 2023 4 minutes ago, SJ77 said: Could this possibly be an issue of cloud versus self hosted? some difference therein? There is no difference in the software for registration. Not to mention, I tested on communities of my own on both selfhosted and cloud 🙂. G17 Media and SJ77 1 1 Link to comment Share on other sites More sharing options...
SJ77 Posted November 26, 2023 Author Share Posted November 26, 2023 I realize we have already been around the circle on this one but I just wanted to document the most aggressive example of this. While it might be some 3rd party plugin causing this I have not yet identified it. I know others are having similar issue so if you solve, please don't forget to share your solution . 6 identical registrations. 🙂 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 27, 2023 Share Posted November 27, 2023 15 hours ago, SJ77 said: I realize we have already been around the circle on this one but I just wanted to document the most aggressive example of this. While it might be some 3rd party plugin causing this I have not yet identified it. I know others are having similar issue so if you solve, please don't forget to share your solution . 6 identical registrations. 🙂 Is this something happening consistently enough for you to switch off 3rd party items for a while? Link to comment Share on other sites More sharing options...
SJ77 Posted November 27, 2023 Author Share Posted November 27, 2023 10 hours ago, Marc Stridgen said: Is this something happening consistently enough for you to switch off 3rd party items for a while? Unfortunately my site is a business and my business shuts down without 3rd party. I do have a test site, and I have been trying to isolate the cause of the issue on the test site without the need to shut down my business on the live site. If I manage to figure it out I will let everyone know in case it can help someone else. Thank you 🙂 Marc Stridgen 1 Link to comment Share on other sites More sharing options...
Como Posted January 5 Share Posted January 5 On 8/31/2023 at 2:09 AM, SJ77 said: Could this possibly be an issue of cloud versus self hosted? some difference therein? Nope. I'm with Invision Cloud and have experienced the same problem: https://invisioncommunity.com/forums/topic/476592-two-accounts-same-username-email-address/ SJ77 and G17 Media 1 1 Link to comment Share on other sites More sharing options...
NZyan Posted January 12 Share Posted January 12 Issue started yesterday in several of my communities, generating 7 (seven) accounts with each registration attempt. Issue started after update to mySQL 8 SeNioR- 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 12 Share Posted January 12 2 hours ago, NZyan said: Issue started yesterday in several of my communities, generating 7 (seven) accounts with each registration attempt. Issue started after update to mySQL 8 In your case, it appears unrelated Link to comment Share on other sites More sharing options...
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