SMen Posted November 15, 2022 Share Posted November 15, 2022 Maybe it is isolated to my site only, but in researching the error reported by members browsing, I noticed an issue navigating the Gallery as well. Regardless of browsing an album or category, the navigation arrows of the Lightbox tend to rotate only 2 or 3 images. Rather than 1, 2, 3, 4, 5, 6,.... etc. It is 1, 2, 3, 2, 3, 2... I checked this in my custom theme and the IPS Default theme, as well as three different browsers. I have no gallery plugins of applications. Link to comment Share on other sites More sharing options...
Jim M Posted November 15, 2022 Share Posted November 15, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
SMen Posted November 15, 2022 Author Share Posted November 15, 2022 5 minutes ago, Jim M said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Information updated. Thank you. Link to comment Share on other sites More sharing options...
Jim M Posted November 15, 2022 Share Posted November 15, 2022 Do you have an example album which does this? Unfortunately, after picking one at random, I was unable to reproduce this. Link to comment Share on other sites More sharing options...
SMen Posted November 15, 2022 Author Share Posted November 15, 2022 An example for me is "Public Uploads/Submissions". Right Arrow navigates properly from Capture73 through Capture70. Then it goes back and forth between Capture70 and Capture71. Link to comment Share on other sites More sharing options...
Jim M Posted November 15, 2022 Share Posted November 15, 2022 Thank you, I have moved this to a ticket as well. Please watch your email for further correspondence. Link to comment Share on other sites More sharing options...
SMen Posted February 11, 2023 Author Share Posted February 11, 2023 Hello, I enjoy the new updates to the Gallery! However, with the update to 4.7.7, the above issue has returned, just as described above. Member reported issue: Also with the 4.7.7 update, the image tools:download option now downloads the thumbnail rather than the full-sized image. Is this by design? If so, can it be altered to download the original, full-size image? Thank you! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 13, 2023 Share Posted February 13, 2023 There isnt actually a lightbox on the latest release. Have you tested this on a default unaltered theme? Link to comment Share on other sites More sharing options...
SMen Posted February 13, 2023 Author Share Posted February 13, 2023 7 hours ago, Marc Stridgen said: There isnt actually a lightbox on the latest release. Have you tested this on a default unaltered theme? The image navigation, picture above with filmstrip navigation below. Issue is as described above in default theme or third party theme, I am using the term "Lightbox" perhaps inaccurately. Using navigation arrows results in same issue regardless of theme. Again, I have no added plugins or apps affecting the gallery. Issue began (again) with this last update, along with the download issue. Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted February 13, 2023 Solution Share Posted February 13, 2023 We are aware of the issue there, and working on a fix for this currently Link to comment Share on other sites More sharing options...
SMen Posted February 13, 2023 Author Share Posted February 13, 2023 4 minutes ago, Marc Stridgen said: We are aware of the issue there, and working on a fix for this currently Thank you Link to comment Share on other sites More sharing options...
SMen Posted February 18, 2023 Author Share Posted February 18, 2023 I was hopeful that the following patch would correct the issue reported here: Unfortunately, navigation issue still remains. Was this for a different issue? Thanks! If needed... short video of issue.... GalleryNavigation.mp4 LastPlay 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 20, 2023 Share Posted February 20, 2023 This is still an issue at present unfortunaetly. Link to comment Share on other sites More sharing options...
Stuart Silvester Posted February 20, 2023 Share Posted February 20, 2023 On 2/18/2023 at 5:03 PM, SMen said: Unfortunately, navigation issue still remains. Was this for a different issue? Yes, that was specific to sorting the category/album by Caption or Rating. We have addressed the issue with sorting by recently updated (specifically, when more than one image has the same timestamp). This fix is available via a new patch. It can be installed from the support page of your AdminCP. SMen and Marc Stridgen 2 Link to comment Share on other sites More sharing options...
SMen Posted February 20, 2023 Author Share Posted February 20, 2023 4 hours ago, Stuart Silvester said: This fix is available via a new patch. It can be installed from the support page of your AdminCP. Many Thanks! Jim M 1 Link to comment Share on other sites More sharing options...
Jim M Posted February 20, 2023 Share Posted February 20, 2023 You're very welcome! Please let us know if we can be of further assistance. Link to comment Share on other sites More sharing options...
LastPlay Posted February 20, 2023 Share Posted February 20, 2023 (edited) .../gallery/ - the pictures scroll instantly! super! but only up to the 5th picture... then it goes around in circles again. If you view pictures from a category, they refresh the whole page for some reason... and slowly... (in the category the problem with repeating pictures in a circle disappeared - that's good!) It seems that .../gallery/ runs on ajax, but the images in the categories are updated without it! Why is the page refreshed? It's easy to check: you have to open the category and start viewing images... scroll through the window to see half of the picture and click on the next picture button... the page refreshes and goes back to the beginning... *If you look at the pictures on the home page of the gallery - this effect (refreshing the page) - is not observed. Edited February 20, 2023 by LastPlay Link to comment Share on other sites More sharing options...
Jim M Posted February 20, 2023 Share Posted February 20, 2023 5 minutes ago, LastPlay said: .../gallery/ - the pictures scroll instantly! super! but only up to the 5th picture... then it goes around in circles again. The gallery index would only show your featured photos. Sounds like you may only have 5 features photos in the gallery. 7 minutes ago, LastPlay said: If you view pictures from a category, they refresh the whole page for some reason... and slowly... (in the category the problem with repeating pictures in a circle disappeared - that's good!) It seems that .../gallery/ runs on ajax, but the images in the categories are updated without it! Why is the page refreshed? It's easy to check: you have to open the category and start viewing images... scroll through the window to see half of the picture and click on the next picture button... the page refreshes and goes back to the beginning... Please leave any suggestions in our official Feature Suggestion forum for changes to the product. Link to comment Share on other sites More sharing options...
LastPlay Posted February 20, 2023 Share Posted February 20, 2023 2 minutes ago, Jim M said: Sounds like you may only have 5 features photos in the gallery. What do you mean? 26 pictures uploaded... *there is no limit of 5 pictures in the gallery settings... Link to comment Share on other sites More sharing options...
Jim M Posted February 20, 2023 Share Posted February 20, 2023 5 minutes ago, LastPlay said: What do you mean? 26 pictures uploaded... *there is no limit of 5 pictures in the gallery settings... The gallery index would only show those marked as feature in it's gallery carousel. Not all your uploaded images. SeNioR- 1 Link to comment Share on other sites More sharing options...
LastPlay Posted February 20, 2023 Share Posted February 20, 2023 5 minutes ago, Jim M said: The gallery index would only show those marked as feature in it's gallery carousel I still haven't figured out how to adjust it... But it's not that important! What is important is why the update of the pictures is so different: the main gallery page and the view inside the category. *it's perfect on the main page! smoothly and quickly... in category - so .............. Link to comment Share on other sites More sharing options...
Jim M Posted February 20, 2023 Share Posted February 20, 2023 1 minute ago, LastPlay said: What is important is why the update of the pictures is so different: the main gallery page and the view inside the category. *it's perfect on the main page! smoothly and quickly... in category - so .............. 21 minutes ago, Jim M said: Please leave any suggestions in our official Feature Suggestion forum for changes to the product. Please create any suggestions in the proper forum so they do not get lost 🙂 Link to comment Share on other sites More sharing options...
LastPlay Posted February 20, 2023 Share Posted February 20, 2023 2 minutes ago, Jim M said: Please create any suggestions in the proper forum so they do not get lost 🙂 I got you, where to write! 🙂 But it's strange that you consider it an improvement for future versions and not a bug... *I'll tell you my opinion - before the gallery update - it worked faster with lightbox (version 4.7.2). Link to comment Share on other sites More sharing options...
SMen Posted February 20, 2023 Author Share Posted February 20, 2023 1 hour ago, Jim M said: The gallery index would only show those marked as feature in it's gallery carousel. Not all your uploaded images Well, that is somewhat true. If you do not have any featured images, it loads the last 5 (or whatever number) that were most recently uploaded. If you feature even 1 image, that behavior disappears. Not a thing wrong with it! Just something to keep in mind. Link to comment Share on other sites More sharing options...
Gary Posted February 21, 2023 Share Posted February 21, 2023 4 hours ago, LastPlay said: I got you, where to write! 🙂 You can post your suggestion in the Feature Suggestions forum. Link to comment Share on other sites More sharing options...
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