rhocar Posted November 6, 2022 Share Posted November 6, 2022 Hi, I wonder if anyone could help, I have searched the forum but could not find anyone with this problem. I am brand new to the Invision software so still learning. It seems that after the recent upgrade, the change from PHP7 to PHP8 disabled the "Member Map" third-party extension. Luckily the author provided a new extension called "Commuity Map" which provides the same functionality. I have successfully installed that so to the user the system is fine. However, I now find I cannot uninstall the old "Member Map" extension. When I tap on the Uninstall button I get the confirmation box, but if I press the OK button all I get is a totally blank screen and nothing else happens. Regardless of how long I leave it the extension does not get uninstalled. I could just leave it at that, as it does not affect the behaviour of the system, but it's a bit annoying that now, every time I log on to the AdminCP, I get the big red warning banner that says I have an extension that will not work under PHP7. The author is very helpful but could not suggest a solution. The hoster has suggested a temporary downgrade to PHP7 to see if that helps, but I would prefer to avoid that if possible. Anyone any ideas ? Thanks Al Link to comment Share on other sites More sharing options...
teraßyte Posted November 6, 2022 Share Posted November 6, 2022 (edited) IPS cannot support 3rd party modifications. It's best if you ask directly for help from the developer in the application's support topic. EDIT: looks like the old topic is closed. Try asking in the new topic instead: Edited November 6, 2022 by teraßyte Link to comment Share on other sites More sharing options...
Martin A. Posted November 6, 2022 Share Posted November 6, 2022 (edited) 1 hour ago, teraßyte said: IPS cannot support 3rd party modifications. It's best if you ask directly for help from the developer in the application's support topic: Yeah. I'm not really sure if I consider this "my" issue. That was an app that had its end of life more than two years ago, with the latest supported IPS version also being EOL. Doing a patch release for it would also make it a free alternative to Community Map, unless I spend time making it unusable by removing lots of stuff Edited November 6, 2022 by Martin A. Link to comment Share on other sites More sharing options...
Adriano Faria Posted November 6, 2022 Share Posted November 6, 2022 28 minutes ago, Martin A. said: Yeah. I'm not really sure if I consider this "my" issue. That was an app that had its end of life more than two years ago, with the latest supported IPS version also being EOL. Doing a patch release for it would also make it a free alternative to Community Map, unless I spend time making it unusable by removing lots of stuff I also had one of this yesterday… I’ve made it compatible, asked the ACP credentials, updated and uninstalled. Didn’t give the chance to keep using it. Link to comment Share on other sites More sharing options...
Martin A. Posted November 6, 2022 Share Posted November 6, 2022 5 minutes ago, Adriano Faria said: I also had one of this yesterday… I’ve made it compatible, asked the ACP credentials, updated and uninstalled. Didn’t give the chance to keep using it. That works unless they've associated the app with the marketplace listing, or on a cloud plan that don't allow manual uploads. Link to comment Share on other sites More sharing options...
Adriano Faria Posted November 6, 2022 Share Posted November 6, 2022 5 minutes ago, Martin A. said: That works unless they've associated the app with the marketplace listing, or on a cloud plan that don't allow manual uploads. Oh yeah, it was marketplace, CiC but it allowed upload. Otherwise, I’m with you on it. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 7, 2022 Share Posted November 7, 2022 Im a little confused here. The author wants to remove the application and its not allowing the uninstall due to an issue. That would indeed be an issue with the 3rd party application. Link to comment Share on other sites More sharing options...
rhocar Posted November 7, 2022 Author Share Posted November 7, 2022 Hi Marc Sorry, a bit of confusion here. It's me (a customer) who wants to remove the application, not the author. I've been talking with Martin but we haven't been able to solve it. Because it was automatically disabled it isn't actually causing me any problem, it just means I get that huge red banner popping up everywhere telling me I have a non-compatible app. If I could remove the banner that would solve my problem 😀 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 8, 2022 Share Posted November 8, 2022 Sorry, that was in response to one of the authors comments above, not to yourself. Link to comment Share on other sites More sharing options...
rhocar Posted November 8, 2022 Author Share Posted November 8, 2022 No problem. Any ideas on my problem ? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 8, 2022 Share Posted November 8, 2022 At present your only option if you cannot gain support from the original developer, would be to gain assistance from another 3rd party who may be able to assist you. Unfortunately, we are unable to assist with 3rd party items Link to comment Share on other sites More sharing options...
Martin A. Posted November 8, 2022 Share Posted November 8, 2022 On 11/7/2022 at 12:24 PM, Marc Stridgen said: Im a little confused here. The author wants to remove the application and its not allowing the uninstall due to an issue. That would indeed be an issue with the 3rd party application. So ... How long after an app is unsupported am I supposed to keep supporting it then? Link to comment Share on other sites More sharing options...
My Sharona Posted November 8, 2022 Share Posted November 8, 2022 I don't have a dog in this fight other than having concerns that plug-ins/apps do not have the ability to remove themselves if there is an issue with templates left behind, altered templates not reverting and/or just in general (for whatever reason whether the mod is abandoned, has a EOL or just becomes unsupported). rhocar seems to be stuck in this gray area which doesn't seem fair. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 8, 2022 Share Posted November 8, 2022 31 minutes ago, Martin A. said: So ... How long after an app is unsupported am I supposed to keep supporting it then? That would be your own choice of course. This isnt really about what you do support, but rather what we dont and never have supported. 2 minutes ago, My Sharona said: I don't have a dog in this fight other than having concerns that plug-ins/apps do not have the ability to remove themselves if there is an issue with templates left behind, altered templates not reverting and/or just in general (for whatever reason whether the mod is abandoned, has a EOL or just becomes unsupported). rhocar seems to be stuck in this gray area which doesn't seem fair. Unfortunately, this is the nature of adding 3rd party items. We have had many instances of this in the past. Items that are no longer supported, people who have left the community, and even people who have died in the past. However as mentioned above, we have never supported nor written those items. While I sympathise with the issue there, this has always been the case. Link to comment Share on other sites More sharing options...
rhocar Posted November 8, 2022 Author Share Posted November 8, 2022 Thanks anyway. Martin is still helping me so hopefully we will sort it. Martin A. 1 Link to comment Share on other sites More sharing options...
abetts Posted November 8, 2022 Share Posted November 8, 2022 I'm in the same boat and would be interested if you find a solution to removing the old version. Link to comment Share on other sites More sharing options...
Solution rhocar Posted November 20, 2022 Author Solution Share Posted November 20, 2022 On 11/8/2022 at 11:11 PM, abetts said: I'm in the same boat and would be interested if you find a solution to removing the old version. Martin has kindly provided an updated version of mmer map that can be unistalled. If you install it then it overwrites the problem version, which can then be uninstalled. Job done 😀 My Sharona and Martin A. 2 Link to comment Share on other sites More sharing options...
dmaidon1 Posted August 4, 2023 Share Posted August 4, 2023 On 11/20/2022 at 2:39 PM, rhocar said: Martin has kindly provided an updated version of mmer map that can be unistalled. If you install it then it overwrites the problem version, which can then be uninstalled. Job done 😀 Is this updated version still available. I need to remove the app from my site. Link to comment Share on other sites More sharing options...
Martin A. Posted August 8, 2023 Share Posted August 8, 2023 On 8/4/2023 at 3:52 PM, dmaidon1 said: Is this updated version still available. I need to remove the app from my site. The latest version there is supposed to do that. dmaidon1 1 Link to comment Share on other sites More sharing options...
dmaidon1 Posted August 18, 2023 Share Posted August 18, 2023 On 8/8/2023 at 3:12 PM, Martin A. said: The latest version there is supposed to do that. Thank you, it worked and I could remove the old version. Martin A. 1 Link to comment Share on other sites More sharing options...
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