Inundated with license expiry emails

[LiquidFractal]

Hello....I just received 6 emails in the last 5 minutes telling me my license was going to expire soon, even though I renewed it a week ago.

[LiquidFractal]

PS: to answer Mark's question in another related thread: all of my emails have been coming from my site's donotreply email address....and they're still coming!

Edited September 11, 2022 by LiquidFractal

[LiquidFractal]

Apologies - this isn't intended as an illegitimate bump, but just a reminder that I am still getting these emails (sometimes 3 in one minute!) and was wondering if there was an update on this...??  Thanks!

[Marc]

Do you have a beta running anywhere? Just trying to see if this is coming from the beta or from 4.7.1. I suspect its actually coming from the beta, but need to be sure

[opentype]

The license calculation seems to be faulty on the server side. I also see this all the time on multiple installations:

Very likely related. 

[Marc]

I have flagged this up to our developers to take a look at. We have a couple of these around at present, however havent get had one with access details to take a look until this. 

8 hours ago, opentype said:

The license calculation seems to be faulty on the server side. I also see this all the time on multiple installations:

Very likely related. 

Thank you for that info 🙂 

[Daniel F]

11 hours ago, opentype said:

The license calculation seems to be faulty on the server side. I also see this all the time on multiple installations:

Very likely related. 

Can I log into your site (ACP + FTP) to take a look at this? If yes, could you pls update the login credentials?

[Daniel F]

I think @Martin A. had some valid input here, but there's also something else..

Are you all on PHP8.1? It sounds like https://bugs.php.net/bug.php?id=81458 / https://bugs.php.net/bug.php?id=52480

It would be handy if at least one of the people with this issue could update his account credentials which we have on file so that we could take a look at this.( I tried @opentype and @LiquidFractal 's details but none worked for me)

[Kjell Iver Johansen]

13 minutes ago, Daniel F said:

Are you all on PHP8.1?

I'm on 8.1.10

[Martin A.]

46 minutes ago, Daniel F said:

I think @Martin A. had some valid input here, but there's also something else..

Are you all on PHP8.1? It sounds like https://bugs.php.net/bug.php?id=81458 / https://bugs.php.net/bug.php?id=52480

It would be handy if at least one of the people with this issue could update his account credentials which we have on file so that we could take a look at this.( I tried @opentype and @LiquidFractal 's details but none worked for me)

The issue we had with the online indicator (which was the exact same DateTime::diff issue as this) occurred mid July. I don't remember which PHP version we were at at the time. 

We're now using 8.1.10, although that installation have not had the issue with the license expiry emails (yet).

[LiquidFractal]

20 hours ago, Marc Stridgen said:

Do you have a beta running anywhere? Just trying to see if this is coming from the beta or from 4.7.1. I suspect its actually coming from the beta, but need to be sure

Nope - no beta install.  This is only coming from my 4.7.1 production site.  And for the record, I'm running PHP 8.1.10 and MariaDB 10.6.9.

Interestingly, after logging in to my Dashboard to check this info for you I received two more license expiry emails (and I hadn't received any for the past 3 hours) - is it somehow linked to my admin activity?  Just throwing that out there in case it might be useful.

Edited September 13, 2022 by LiquidFractal

[LiquidFractal]

8 hours ago, Daniel F said:

It would be handy if at least one of the people with this issue could update his account credentials which we have on file so that we could take a look at this.( I tried @opentype and @LiquidFractal 's details but none worked for me)

I've updated the AdminCP login credentials for Invision support so this should be working now - please let me know if it isn't for whatever reason.

[Marc]

Thank you. I will let you know if we need the details there. We are looking at something internally at present, but if that isnt the cause, we will get back to you

[Matt]

We believe this will be fixed in 4.7.2.