Marco Junior Posted August 29, 2022 Share Posted August 29, 2022 Hello everyone, I buy now for my second license the feature: But I can't enable it on my admincp. How to enable? I have this error ! Link to comment Share on other sites More sharing options...
Solution Jim M Posted August 30, 2022 Solution Share Posted August 30, 2022 Little confused by what you mean here. You would need to install the application after purchasing. Did you perform an install after purchasing? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 30, 2022 Share Posted August 30, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. In addition, please could you let us know the user you are logged into the admin CP as? Link to comment Share on other sites More sharing options...
Marco Junior Posted August 30, 2022 Author Share Posted August 30, 2022 @Marc Stridgen @Jim M I had bought my 2nd license a few days ago. But I paid for it without some features, however I decided to add the commerce feature to this license because I will use the support system of this application. I paid for this application yesterday as mentioned, but I can't activate it in my admincp, I'm informed that I don't have permission to enable this. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 30, 2022 Share Posted August 30, 2022 as mentioned in the message above, if you can provide access in your client area, we can certainly get this looked into for you 🙂 Link to comment Share on other sites More sharing options...
Marco Junior Posted August 30, 2022 Author Share Posted August 30, 2022 @Mark H Ok alright now! can install the application and now the worked fine. Link to comment Share on other sites More sharing options...
Mark H Posted August 30, 2022 Share Posted August 30, 2022 Great, glad to hear you got the issue resolved. 🙂 Marco Junior and Senior2323 1 1 Link to comment Share on other sites More sharing options...
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