MeanGene Posted August 21, 2022 Share Posted August 21, 2022 Hi Team, I have been staring at this update and have been nervous to try and push it through. Sometimes software updates break more than they fix/help. Today I clicked it and figured maybe I should give it a go... When I click it I am met with the following message. I then click GET SUPPORT. And see the following. Logs states: If I click disable Third Party APPS. I see the following I am not sure where to go and what to do... Is there a fee I can pay to have this fixed by tech support for me? Happy to pay for professional help. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted August 21, 2022 Share Posted August 21, 2022 Likely that the theme is compatible with IPS 4.7 only, you are on 4.6.12.1 Link to comment Share on other sites More sharing options...
Luuuk Posted August 21, 2022 Share Posted August 21, 2022 (edited) @MeanGene I see you use Ehren's theme. The latest version of the themes is compatible with 4.7.1 and you must have IPS 4.7.1 to use the theme. In general, in case of Ehren's themes always a theme and IPS software should share the same version unless it is clearly stated by the author that no updates are required. Edited August 21, 2022 by Luuuk SeNioR- 1 Link to comment Share on other sites More sharing options...
JohnCourt Posted August 21, 2022 Share Posted August 21, 2022 (edited) Agreed, update your IPS version and you should be good to go. No need to pay anyone, easy peezy. I have Ehren's themes too, and as stated his version themes typically mimic the theme version number of IPS, unless he specifically states no upgrade needed. In this case you do need to upgrade your community to work with the current theme you have. 🙂 Edited August 21, 2022 by JohnCourt Luuuk 1 Link to comment Share on other sites More sharing options...
MeanGene Posted August 21, 2022 Author Share Posted August 21, 2022 Ok. Thanks everyone. So. First, update IPS to 4.7.1 Second. Updated Theme to 4.7.1 Will give it a go and report back. Thank you! Luuuk and JohnCourt 2 Link to comment Share on other sites More sharing options...
MeanGene Posted August 23, 2022 Author Share Posted August 23, 2022 Update. I went to run the 4.7.1 IPS update and got this. Prior to running the update it flagged certain text changes that were custom changes to the template theme. I changed the Heading tabs from the "stock" words to my custom tabs. Not sure how that can fudge it up? But something isn't happy. Any ideas? Link to comment Share on other sites More sharing options...
MeanGene Posted August 23, 2022 Author Share Posted August 23, 2022 Quick update. On a whim I tried to run the update again... and it worked! Weird quirk in the system? I'll take it. Thanks everyone. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 23, 2022 Share Posted August 23, 2022 Glad to see you got the upgrade through 🙂 Link to comment Share on other sites More sharing options...
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