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Hello,

I had a client purchase 2 units of a product. I received two emails, one of each unit of the product. Why is that? Probably a bug?

Does it mean that if the client buys 5 units, I will receive 5 consecutive and identical emails? 

In ACP I can see:

- 1 single invoice

- 2 different purchases

I got 2 identical emails confirming the purchase of a single 2 units product

Thanks

  • 3 weeks later...
  • Author
36 minutes ago, Daniel F said:

Hi,

what's the invoice id for this?

Hello,

The invoice ID is #1152

Thanks

  • 4 months later...
  • Author
On 6/7/2022 at 10:00 AM, Daniel F said:

Thanks, I have filled a bug report for this.

 

Any news on this bug? Keep on receiving duplicate emails. Today I got 10 in store for a member who purchased 10 units of the same product.

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