OptimusBain Posted May 15, 2022 Share Posted May 15, 2022 Hello, I had a client purchase 2 units of a product. I received two emails, one of each unit of the product. Why is that? Probably a bug? Does it mean that if the client buys 5 units, I will receive 5 consecutive and identical emails? In ACP I can see: - 1 single invoice - 2 different purchases I got 2 identical emails confirming the purchase of a single 2 units product Thanks Link to comment Share on other sites More sharing options...
Jim M Posted May 16, 2022 Share Posted May 16, 2022 I have tagged this to a developer to review what is happening here and confirm if it is intended. OptimusBain 1 Link to comment Share on other sites More sharing options...
Daniel F Posted June 6, 2022 Share Posted June 6, 2022 Hi, what's the invoice id for this? Link to comment Share on other sites More sharing options...
OptimusBain Posted June 6, 2022 Author Share Posted June 6, 2022 36 minutes ago, Daniel F said: Hi, what's the invoice id for this? Hello, The invoice ID is #1152 Thanks Link to comment Share on other sites More sharing options...
Daniel F Posted June 7, 2022 Share Posted June 7, 2022 Thanks, I have filled a bug report for this. OptimusBain 1 Link to comment Share on other sites More sharing options...
OptimusBain Posted November 4, 2022 Author Share Posted November 4, 2022 On 6/7/2022 at 10:00 AM, Daniel F said: Thanks, I have filled a bug report for this. Any news on this bug? Keep on receiving duplicate emails. Today I got 10 in store for a member who purchased 10 units of the same product. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 4, 2022 Share Posted November 4, 2022 This is still an open report at present Link to comment Share on other sites More sharing options...
Recommended Posts