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Can not install app from Marketplace after paid for it. Help


estan
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Go to solution Solved by Stuart Silvester,

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Hey guys,

Yesterday I bought from the marketplace the Videos plugin
I still have an old version of the plugin bought 8 years and available in my AdminCP as an app but disabled. 
The AdminCP did not allow me to renew it, so I just proceeded to buy it. However, it does not allow me to install it.

When I click install, I get this message: 

An application is already installed that uses the same Application Key, this application cannot be installed unless the other is removed,

Well, I do not want to uninstall the old app and install the new version again because I have 620+ records in the DB that I do not like to loose.

Please, advise how to solve this. I want to keep my old records and continue manage the app renewals via AdminCP marketplace.

Let me know.

 

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