403 - Forbiddeen Posted December 19, 2020 Share Posted December 19, 2020 A lot of user as spammers... https://ggames.com.br/perfil/26642-pc03tbare8hkise10j65/https://ggames.com.br/perfil/26608-zznonihw99qcsmiui4zz/ How i fix it? Link to comment Share on other sites More sharing options...
Miss_B Posted December 19, 2020 Share Posted December 19, 2020 What are your settings set to at Spam Prevention/Spam Defense Logs? Link to comment Share on other sites More sharing options...
403 - Forbiddeen Posted December 19, 2020 Author Share Posted December 19, 2020 3 hours ago, Miss_B said: What are your settings set to at Spam Prevention/Spam Defense Logs? where a see this? Link to comment Share on other sites More sharing options...
Miss_B Posted December 19, 2020 Share Posted December 19, 2020 6 hours ago, 403 - Forbiddeen said: where a see this? In your forum 's Admin Panel. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted December 19, 2020 Share Posted December 19, 2020 Link to comment Share on other sites More sharing options...
403 - Forbiddeen Posted December 19, 2020 Author Share Posted December 19, 2020 8 minutes ago, Nathan Explosion said: Yes. And don't work. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted December 19, 2020 Share Posted December 19, 2020 You were asked... 11 hours ago, Miss_B said: What are your settings set to at Spam Prevention/Spam Defense Logs? Stating "and don't work" doesn't answer the request. Link to comment Share on other sites More sharing options...
Miss_B Posted December 19, 2020 Share Posted December 19, 2020 26 minutes ago, 403 - Forbiddeen said: Yes. And don't work. Have you set Do not allow the user to register at all for Action to take? It looks to me like you are allowing suspected spammers to register. What CAPTCHA Type are you using? Are you using Question and Answer Challenge? Anyways, if the built in spam protection is not working for you, there are a couple of spam mods/apps in the MP. You might want to look into them. Link to comment Share on other sites More sharing options...
bfarber Posted December 19, 2020 Share Posted December 19, 2020 The Spam Defenense system only stops users highly suspected (or known) of spamming from registering. It does not arbitrarily "guess" if a user may be a spammer based on factors such as random usernames that a human might consider. In this case, I'd use the ban filters to block the email domain "@ahhtee.com" from registering, which is where these registrations seem to be coming from. If these users actually are submitting spam, I'd also report them as spammers through the software so our system can learn, but please note that a "funny looking name" is not actual spamming and I would caution against making judgement calls too early. Miss_B and SeNioR- 2 Link to comment Share on other sites More sharing options...
403 - Forbiddeen Posted December 19, 2020 Author Share Posted December 19, 2020 This is not normal. i've blocked the EMAIL DOMAIN... how he keeping creating a account? 4 hours ago, Miss_B said: Have you set Do not allow the user to register at all for Action to take? It looks to me like you are allowing suspected spammers to register. What CAPTCHA Type are you using? Are you using Question and Answer Challenge? Anyways, if the built in spam protection is not working for you, there are a couple of spam mods/apps in the MP. You might want to look into them. Yes, have two questions... and yes, i'm using captcha v2. Link to comment Share on other sites More sharing options...
SeNioR- Posted December 19, 2020 Share Posted December 19, 2020 @403 - Forbiddeen What is the IP of these accounts? What country are they from? Link to comment Share on other sites More sharing options...
Jock3r Posted December 19, 2020 Share Posted December 19, 2020 Are you sure that you have blocked the email address? There are options on the Marketplace as well that block all kind of temp-mails as well. Link to comment Share on other sites More sharing options...
403 - Forbiddeen Posted December 20, 2020 Author Share Posted December 20, 2020 19 hours ago, SeNioR- said: @403 - Forbiddeen What is the IP of these accounts? What country are they from? From USA. 18 hours ago, Jock3r said: Are you sure that you have blocked the email address? There are options on the Marketplace as well that block all kind of temp-mails as well. Now i've fixed the problem. Don't work the rules to block only the domain, then i've configure to allow only gmail and hotmail. With this block stopped the spammers account. Link to comment Share on other sites More sharing options...
SeNioR- Posted December 20, 2020 Share Posted December 20, 2020 @403 - Forbiddeen Did you add star symbol before the domain name? IPCommerceFan 1 Link to comment Share on other sites More sharing options...
403 - Forbiddeen Posted December 21, 2020 Author Share Posted December 21, 2020 17 hours ago, SeNioR- said: @403 - Forbiddeen Did you add star symbol before the domain name? first i've try without*... don't work too. Link to comment Share on other sites More sharing options...
403 - Forbiddeen Posted December 21, 2020 Author Share Posted December 21, 2020 AGAIN! But now with GMAIL ACCOUNT. https://ggames.com.br/perfil/26740-c5wvnic4kycrwypsaaqu/ Link to comment Share on other sites More sharing options...
Nathan Explosion Posted December 21, 2020 Share Posted December 21, 2020 Dude....log a support ticket. Link to comment Share on other sites More sharing options...
403 - Forbiddeen Posted December 21, 2020 Author Share Posted December 21, 2020 2 hours ago, Nathan Explosion said: Dude....log a support ticket. i will, thanks. Link to comment Share on other sites More sharing options...
bfarber Posted December 22, 2020 Share Posted December 22, 2020 You didn't ban *gmail.com, so yes those users can still register. You banned *ahhtee.com, which is probably why the user switched domains. If these registrations are largely coming from a single IP address or IP address range, you may want to block that IP address/range too. Our spam service is not designed to simply block "funny looking" email addresses - while it looks suspicious (and very likely is), at an automated level we need more to go on than "this email looks funny". I'm afraid that's simply not how our spam service is designed to work. Link to comment Share on other sites More sharing options...
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