Jordan Miller Posted February 28, 2020 Posted February 28, 2020 Hello. I don't know what happened, but my entire forums was wiped out just now. NONE of the topics are there. Literally everything is gone. All I did was, in the back-end, move one sub-forum to be its own forum. Then I went back to the site and the forums were entirely gone. I'm not sure what to do 😢 When I login to the admin panel for my forums, it shows the forums as:'There are no results to display.' I noticed in the new patch it says there was a 'forum sorting' fix. Could this at all be related? Has anyone ever heard of this happening before?! https://www.breatheheavy.com/exhale/
opentype Posted February 28, 2020 Posted February 28, 2020 4 minutes ago, breatheheavy said: I noticed in the new patch it says there was a 'forum sorting' fix. Could this at all be related? Yes. Open a support ticket to have it fixed by staff.
Jordan Miller Posted February 28, 2020 Author Posted February 28, 2020 1 minute ago, opentype said: Yes. Open a support ticket to have it fixed by staff. I did but it's late. UGH!!! Do you think my forums are gone for good? Re-ordered at 9:41 PM. If forums can disappear in the blink of an eye... I'm not even sure what to say.
opentype Posted February 28, 2020 Posted February 28, 2020 6 minutes ago, breatheheavy said: Do you think my forums are gone for good? No, they are probably just hidden, since something about the parent container is misconfigured in the database. The ordering action wouldn’t delete anything.
Jordan Miller Posted February 28, 2020 Author Posted February 28, 2020 1 minute ago, opentype said: No, they are probably just hidden, since something about the parent container is misconfigured in the database. The ordering action wouldn’t delete anything. Omg that is SUCH good news. Any idea how I can unhide this?
Jordan Miller Posted February 28, 2020 Author Posted February 28, 2020 When I search for "music news" or the other forums in the admin panel they are! How can I get them back to the main forums menu so the topic links work again? Any idea?
WP V0RT3X Posted February 28, 2020 Posted February 28, 2020 1 hour ago, breatheheavy said: I did but it's late. Always backup your stuff before you work on it 😉 I guess the best idea is now to wait for the support, I haven't had that bug yet.
Daniel F Posted February 28, 2020 Posted February 28, 2020 This was caused by an already fixed bug. Most of you won't have run into it, because it only appeared while changing the forum order in your ACP. ( ticket resolved 😉 )
TheJackal84 Posted February 28, 2020 Posted February 28, 2020 17 minutes ago, Daniel F said: This was caused by an already fixed bug. Most of you won't have run into it, because it only appeared while changing the forum order in your ACP. is this the silent update?, there is no notes to why it was updated, would be nice to know why I need to update, something minor I will ignore if it is that bug then it needs a update and should not be silent and I am not a person who clicks something is not working on a daily basis to check if there is a silent patch
Jordan Miller Posted February 28, 2020 Author Posted February 28, 2020 2 hours ago, Daniel F said: This was caused by an already fixed bug. Most of you won't have run into it, because it only appeared while changing the forum order in your ACP. ( ticket resolved 😉 ) Thank you so much 😭 🙏 2 hours ago, TheJackal84 said: is this the silent update?, there is no notes to why it was updated, would be nice to know why I need to update, something minor I will ignore if it is that bug then it needs a update and should not be silent and I am not a person who clicks something is not working on a daily basis to check if there is a silent patch I love IPB, but that was wild. To have thought my forums could disappear in the blink of an eye. My server manager makes daily backups, so I wouldn't have lost everything, just the last day's worth of topics and comments, but still... it's not ideal to make a change in the back-end and then watch things disappear without explanation. Glad it's no longer an issue. Of course this would be my luck 😂 Anyway, huge thanks to @Daniel F for fixing this for me.
bfarber Posted February 28, 2020 Posted February 28, 2020 We released a patch to resolve this issue already, however if you have run into the problem an SQL query needs to be ran to "restore" the forums into view.
Claudia999 Posted March 9, 2020 Posted March 9, 2020 On 2/28/2020 at 1:44 PM, bfarber said: We released a patch to resolve this issue already, however if you have run into the problem an SQL query needs to be ran to "restore" the forums into view. I sent a ticket because I have the same problem. Could you explain the sql query?
bfarber Posted March 9, 2020 Posted March 9, 2020 UPDATE forums_forums SET parent_id=-1 WHERE parent_id=0 Add your table prefix to the table name if you have one.
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