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Seeing double - Reaction icons doubling up

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image.png.0fb748f5b0612f7f48534a1092cce042.png

 

Any thoughts on what might cause this?

Thanks
JM

Daft as it sounds (sorry) its not a browser caching issue is it ?

Can you temporarily try a different browser if you did not want to clear all the cache etc from your main/current one. 🙂

Custom theme ? Can you temporarily test it on the default one too if that's the case. I don't think its a theme issue though but the few seconds to rule this out is worthwhile to be sure.

  • Author

Apologies, I should have put in more details.  I thought perhaps it was a common glitch with the recent upgrades.

Default theme.

4.4.3

Everyone is seeing it, so I don't think it could be browser caching. 

Thanks

JM

Did you rebuild the cache on support tool in your ACP?

  • Author

Is that a thing on CIC? 

I dug through every menu I could and used the serach tool and couldn't turn anything up.

 

 

1 minute ago, socceronly said:

Is that a thing on CIC? 

I dug through every menu I could and used the serach tool and couldn't turn anything up.

 

 

ACP -> Support -> Something isn't working correctly.

If you haven't already, can submit a ticket and we can look at it further with you.

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1 minute ago, Jim M said:

ACP -> Support -> Something isn't working correctly.

If you haven't already, can submit a ticket and we can look at it further with you.

That looked like it was creating a support ticket, I just thought "Something isn't working correctly" was part the ticket form. 

Just tried it, didn't seem to fix anything.

I'll try disabling all of the 3rd party stuff (not much)

This is a result of merging your two Invision Community sites together, your reactions were converted from the other community too.

  • Author
1 minute ago, Stuart Silvester said:

This is a result of merging your two Invision Community sites together, your reactions were converted from the other community too.

Ah ha!

Thanks

Is it a template that needs editing perhaps?  Did they get mashed together?  Or require some deeper dark arts

 

 

15 minutes ago, socceronly said:

Ah ha!

Thanks

Is it a template that needs editing perhaps?  Did they get mashed together?  Or require some deeper dark arts

 

 

I'm looking at it via your ticket. I'll post further updates there.

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