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Stuck on upgrade "Upgrading database"


AngelsWin.com

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6 minutes ago, Charles Richter said:

I have support looking into it. They supplied me with a sessioncheck URL to see if it would continue the upgrade and it wouldn't open. 

Getting a bit concerned. 

We had to restore our file system and got Support to do the update for us.

We were off-line for about 3-4 hours.

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2 minutes ago, waccoe.com said:

We had to restore our file system and got Support to do the update for us.

We were off-line for about 3-4 hours.

Yikes... I hope it doesn't come to that. Though I did do a Snapshot of my server prior to the upgrade just in case. 

I always get nervous upgrading... They're working on it now (fingers crossed)

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Does anyone know how to use PhpMyAdmin? I need to manually add this query per Invision Support. Never used it before, so any help would be much appreciated. 

Manual Action Required


Some changes need to be made to your database. Because this affects a very large table, doing this automatically may time out. Therefore, it is recommended that you make these changes by manually running the queries listed below through the command line on your MySQL server.

ALTER TABLE `ips__core_moderator_logs` ADD KEY `member_id` (`member_id`);
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10 hours ago, Charles Richter said:

I'm upgrading to 4.3.1 and it's stuck on Upgrading database (Core: Upgrade ID 103000-0)

It has been almost 15 minutes stuck here with the wheel spinning. 

Is this expected behavior because it's a big release? How long did it take you to upgrade?

Should I be concerned?

I had the exact same problem, and on my main browser (Chrome) I couldn't get back to the upgrade screen.

I had to open up another browser (Opera) and log in again and it went through.

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