Canned Replies

[Adriano Faria]

This will resource will provide canned replies to frequently asked questions for both the members and the staff.

Canned replies can be shared. Member can create them in two ways: PRIVATE or PUBLIC. Public replies will be visiable and available to be used by all members allowed to use the resource, but only editable by its authors.

More:

 

[DSystem]

Excellent application. It would be even better if it worked on the MPs too ....

Edited March 25, 2018 by DSystem

[Adriano Faria]

On 25/03/2018 at 6:14 PM, DSystem said:

Excellent application. It would be even better if it worked on the MPs too ....

What's New in Version 1.0.1:

• Added support to Personal Conversations.

[Adriano Faria]

Compatibility:

• IPS 4.3
• IPS 4.2

[ILM2]

How do I delete a Canned Reply that is no longer needed?

[Adriano Faria]

ACP:

[DSystem]

I found a bug

When the administrator edits a private response. The response's author is changed to the administrator.

Suggestion for improvement:

When you have selected an answer ready to be placed in the post. Let it be added to typed and unsubscribed text as it currently is.

It would look better, so we could use several ready-made answers in the same post.

 

[Adriano Faria]

48 minutes ago, DSyste said:

found a bug

When the administrator edits a private response. The response's author is changed to the administrator

What is a private response?

There’s nothing on it that changes the ownership of replies, as far as I remember. 

I’ll have to check, once I know what it is. 😉

Edited September 4, 2018 by Adriano Faria

[Adriano Faria]

34 minutes ago, Adriano Faria said:

What is a private response?

I just tested it, supposing it is a reply in private message, and the author isn't changed when an admin edits the reply:

Is this what you mean?

[DSystem]

Voltei! Seria nesta tela. Quando edito alguma resposta pronta.

 

[Adriano Faria]

1 minute ago, DSyste said:

Voltei! Seria nesta tela. Quando edito alguma resposta pronta. 

Ah sim, então está mudando o autor da resposta automática?

Vou testar.

[Adriano Faria]

What's New in Version 1.0.2:

• Fixed edit canned reply on ACP, which was changing the author to the logged in member.

@DSyste

[ILM2]

TWO QUESTIONS: 

#1 - I have a few dozen Canned Replies stored.   Is it possible to get The selection list displayed in alphabetical order?

#2 - Is it possible for you to make it so that we can use your software as a "CANNED PM STARTER" not just for replies?

 

Edited September 5, 2018 by ILM2

[Adriano Faria]

3 minutes ago, ILM2 said:

I have a few dozen Canned Replies stored.   Is it possible to get The selection list displayed in alphabetical order

Not currently. If you want to sort by title, change in your install. Open applications\cannedreplies\sources\Replies\Replies.php and find:

		foreach( \IPS\Db::i()->select( '*', 'cannedreplies_replies', array( 'cr_mid=?', \IPS\Member::loggedIn()->member_id ) ) as $row )

Change to:

		foreach( \IPS\Db::i()->select( '*', 'cannedreplies_replies', array( 'cr_mid=?', \IPS\Member::loggedIn()->member_id ), 'cr_title ASC' ) as $row )

And find:

	 	foreach( \IPS\Db::i()->select( '*', 'cannedreplies_replies', array( 'cr_mid!=? AND cr_type=?', \IPS\Member::loggedIn()->member_id, 1 ) ) as $row )

Change to:

	 	foreach( \IPS\Db::i()->select( '*', 'cannedreplies_replies', array( 'cr_mid!=? AND cr_type=?', \IPS\Member::loggedIn()->member_id, 1 ), 'cr_title ASC' ) as $row )

I'll change it in next version.

3 minutes ago, ILM2 said:

Is it possible for you to make it so that we can use your software as a "CANNED PM STARTER" not just for replies?

No.

[ILM2]

Thank you for your super-fast reply.

I will make a safe copy of the file and then make the edits you suggest.

 

[Adriano Faria]

What's New in Version 1.0.3:

• Sort canned replies in alphabetical order

[Adriano Faria]

Compatible with IPS 4.4.

[VladislavD]

Hello, how to make the saved answers add to the text and not replace it?

[Adriano Faria]

Just now, VladislavD said:

Hello, how to make the saved answers add to the text and not replace it?

It doesn't work like that. It was designed to add the content to the editor.

[VladislavD]

It is a pity, it is much more convenient to add saved text, such as ready-made links, this expands the capabilities of the application. This can be done? Can be adjusted in the settings.

If it's not difficult, where to fix it in the code, this function is very necessary.

[Adriano Faria]

I'll take a look for a future version, no ETA at all at this point due to IPS 4.4 release.

In the meantime, accept a device: ask before you buy. It can save you from problems.

[VladislavD]

Just now, Adriano Faria said:

In the meantime, accept a device: ask before you buy. It can save you from problems.

already bought((

[DSystem]

2 hours ago, Adriano Faria said:

I'll take a look for a future version, no ETA at all at this point due to IPS 4.4 release.

👍

[LiquidFractal]

Hey @Adriano Faria,

Ok, so I don't own this app but reading its description gave me an idea: what about an app which allows you to develop and send out canned EMAILS from the IP suite (e.g. its donotreply automatically-generated email address)?  For instance, as a tutor I'd like to be able to send out a canned email which notifies a client they still have to pay for an upcoming session, reminders, and so forth.

Not sure if anyone else has asked for this, but it might be useful to others.

[Adriano Faria]

42 minutes ago, liquidfractal said:

Hey @Adriano Faria,

Ok, so I don't own this app but reading its description gave me an idea: what about an app which allows you to develop and send out canned EMAILS from the IP suite (e.g. its donotreply automatically-generated email address)?  For instance, as a tutor I'd like to be able to send out a canned email which notifies a client they still have to pay for an upcoming session, reminders, and so forth.

Not sure if anyone else has asked for this, but it might be useful to others.

You better ask for this here: https://invisioncommunity.com/forums/forum/506-customization-requests/