'Contact Us' spam e-mails

[JanetGeorge]

Since the last upgrade, I have been inundated with them.  What can I do (keep it simple please - I struggle with IT.)

[JanetGeorge]

Please - there must be an answer to this?

[opentype]

Have you activated this in the Captcha settings?

[JanetGeorge]

Mmm - will check that - but I don't allow Guests to post at all anyway.

 

[opentype]

Posting and contacting are different things.

You didn’t give much information. Are the spam posts made by guest or members? If it’s members, you need better registration protection. If it’s guests, you need to protect the contact us form for guests (as mentioned). 

[JanetGeorge]

Aaagghh - and I can't even FIND Captcha settings.  Invisionboard has grown FAR more complicated since I first started using it - about 14 years ago.  I just can't keep up. 

[Adriano Faria]

7 minutes ago, JanetGeorge said:

and I can't even FIND Captcha settings

Just type captcha in the Admin CP live search (in top of pages):

[JanetGeorge]

Good grief - that is FAR too complicated for me, lol.  I'll have to put up with the spam until my IT-type husband has time.  Thanks.

[Joel R]

The Admin Control Panel can be confusing for anyone.  Don't worry.  Just take a deep breath and spend some time looking for captcha and spam settings.  

1. There are official IPS Help Guides on Spam by @Rhett

2. Use the search bar as @opentype suggested to easily find what you want.

3. If you're new to Invision Community 4 then spend some time going through each menu, tab, and setting.  It's okay if you don't understand everything on your first pass, but later on you'll remember so-and-so setting.  

4. Don't panic or give up.  If you can share more information with us, the community will be happy to help.  

[Joel R]

Also, other users have reported this problem as well so it's not just you.  

[Tripp★]

I have reCAPTCHA 2, and it appears on my contact form yet I keep getting spam too. Pretty aggressively, though our contact form. Oh and this only started a week ago.

[Adlago]

For registration I use the QA. But why does this QA not appear in Contacts Us for guests?

[LiquidFractal]

1 hour ago, Adlago said:

For registration I use the QA. But why does this QA not appear in Contacts Us for guests?

That's a very good question and a great idea.

[Allen Bradford]

Here is another thread on this issue:

 

[Adlago]

So far, the only effective method for stopping spam over Contacts Us is IP ban in server (ip blocker).

By opening the spam mail source, there is a sender's IP. I have blocked 5 IP addresses and for the past 24 hours and I have no more spam.
If you have the benefit - block these IPs

109.61.213.13
95.37.205.51
85.29.187.230
176.222.155.22
185.230.127.99