waccoe.com Posted October 26, 2016 Share Posted October 26, 2016 Complaints are rising on this one. Please get a patch out asap. This is the most irritating bug ever. Link to comment Share on other sites More sharing options...
KentT Posted October 26, 2016 Share Posted October 26, 2016 Anyone know the ETA for 4.1.17? Has it been announced? Link to comment Share on other sites More sharing options...
Dennis_87 Posted October 27, 2016 Share Posted October 27, 2016 Yes is not often I find a bug fix so important as this one. Hope for new version/patch asap. Link to comment Share on other sites More sharing options...
Management Matt Posted October 27, 2016 Management Share Posted October 27, 2016 For those affected, are you checking the "Remember Me" checkbox to save log in cookies? Link to comment Share on other sites More sharing options...
Dennis_87 Posted October 27, 2016 Share Posted October 27, 2016 Yes Link to comment Share on other sites More sharing options...
Management Charles Posted October 27, 2016 Management Share Posted October 27, 2016 Just now, Dennis_87 said: Yes Do you have any specific order of events or situations where getting logged out happens? Link to comment Share on other sites More sharing options...
Dennis_87 Posted October 27, 2016 Share Posted October 27, 2016 When I log in it stays logged inn on my computer. The problem is when I log inn from another device like a phone or tablet then I get logged out from the forums on the computer. It does also happen when I use another browser on the same computer. It does not happen on invisionpower forum. Maybe issues with custom skin? or some server configurations? Link to comment Share on other sites More sharing options...
Adriano Faria Posted October 27, 2016 Author Share Posted October 27, 2016 11 minutes ago, Matt said: For those affected, are you checking the "Remember Me" checkbox to save log in cookies? Sure. 2 minutes ago, Dennis_87 said: When I log in it stays logged inn on my computer. The problem is when I log inn from another device like a phone or tablet then I get logged out from the forums on the computer. Exactly. Screenvideo: http://www.screencast.com/t/R9XuiqT7A5cI Link to comment Share on other sites More sharing options...
Wonster Posted October 27, 2016 Share Posted October 27, 2016 Off topic What do you use to record the screen? Thanks 10 minutes ago, Adriano Faria said: Screenvideo: http://www.screencast.com/t/R9XuiqT7A5cI Link to comment Share on other sites More sharing options...
Management Matt Posted October 27, 2016 Management Share Posted October 27, 2016 17 minutes ago, Adriano Faria said: Sure. Exactly. Screenvideo: http://www.screencast.com/t/R9XuiqT7A5cI Did you choose to use 'Remember Me' cookies when logging into the PC? I've just tried those exact same steps, and I stay logged in just fine on my Mac. Link to comment Share on other sites More sharing options...
Adriano Faria Posted October 27, 2016 Author Share Posted October 27, 2016 19 minutes ago, amator said: Off topic What do you use to record the screen? Thanks Camtasia Studio. 14 minutes ago, Matt said: Did you choose to use 'Remember Me' cookies when logging into the PC? I've just tried those exact same steps, and I stay logged in just fine on my Mac. Yes, always. Link to comment Share on other sites More sharing options...
Management Matt Posted October 27, 2016 Management Share Posted October 27, 2016 Those that are having trouble, can you check to make sure the member_id and pass_hash cookies are actually being set in your devices? Link to comment Share on other sites More sharing options...
Michael R Posted October 27, 2016 Share Posted October 27, 2016 1 hour ago, Matt said: For those affected, are you checking the "Remember Me" checkbox to save log in cookies? All my members say they are. Link to comment Share on other sites More sharing options...
Adriano Faria Posted October 27, 2016 Author Share Posted October 27, 2016 2 hours ago, Matt said: Those that are having trouble, can you check to make sure the member_id and pass_hash cookies are actually being set in your devices? FIne seems ok. Just replied to your PM. Link to comment Share on other sites More sharing options...
Dennis_87 Posted October 27, 2016 Share Posted October 27, 2016 on our site we had no issues with this before the 4.1.16 update. Link to comment Share on other sites More sharing options...
Management Matt Posted October 27, 2016 Management Share Posted October 27, 2016 @Dennis_87 Can you submit a ticket for my attention please? Outline what issues your members are having, and ensure that ACP and FTP details are to hand if possible? I'm struggling to see what the issue is here. The code actually hasn't changed that much in the session areas. Link to comment Share on other sites More sharing options...
Dennis_87 Posted October 27, 2016 Share Posted October 27, 2016 I did submit a ticket a few days ago 966207 Link to comment Share on other sites More sharing options...
Management Charles Posted October 28, 2016 Management Share Posted October 28, 2016 We are testing a fix for this now and will let you know when we apply it on our site here for testing. If that works we can then release it. Thanks! Link to comment Share on other sites More sharing options...
Adriano Faria Posted October 31, 2016 Author Share Posted October 31, 2016 On 28/10/2016 at 9:46 AM, Charles said: We are testing a fix for this now and will let you know when we apply it on our site here for testing. If that works we can then release it. Thanks! Charles, will it only be available on .17? Quote If you are using multiple devices to login to a site you will be less likely to be logged out Link to comment Share on other sites More sharing options...
Dennis_87 Posted October 31, 2016 Share Posted October 31, 2016 I hope it will be a fix before 4.1.17 if it s not released today or tomorrow Our members are not happy about this bug as they do switch between pc, phones and tablets very often. Link to comment Share on other sites More sharing options...
Wayne B Posted October 31, 2016 Share Posted October 31, 2016 Agreed - same issue - if this can be a patch I would be grateful Link to comment Share on other sites More sharing options...
GlenP Posted November 3, 2016 Share Posted November 3, 2016 I've just had this reported to me (on 4.14.3) I have to sign in again if I've viewed the [the Forum} on another device. I normally use my PC but might use my phone or tablet. This seems to negate the 'remember me' cookie. It seems to be a major bug that rushing out monthly updates has overlooked so can you please tell Support that "Upgrade to the latest version" is not always a suitable response. (Ticket 964531) Link to comment Share on other sites More sharing options...
Management Charles Posted November 21, 2016 Management Share Posted November 21, 2016 We have applied 4.1.17 to our site here with fixes for this. If you were having logout issues on this site please let us know if you still have issues. Link to comment Share on other sites More sharing options...
Adriano Faria Posted November 21, 2016 Author Share Posted November 21, 2016 2 hours ago, Charles said: If you were having logout issues on this site please let us know if you still have issues. Same for me. Go to the phone, need to login again here and vice-versa. Cookies from both cleaned. Link to comment Share on other sites More sharing options...
Il_Picasso Posted November 21, 2016 Share Posted November 21, 2016 This happened toMe today a few times already This happened to Me today a few times already in ipb forums Link to comment Share on other sites More sharing options...
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