Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,394 topics in this forum
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- 2 followers
- 6 replies
- 442 views
I tried updating my forum but it says I have to do it manually. I couldn’t find a guide to running a manual update. I downloaded the update zip file. However I do not know where to place the zip file before continuing.
Last reply by Quotes, -
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Database performance issues after upgrading from 4.7.13 to 4.7.16 (getItemsWithPermission) 1 2
by TSP-
- 7 followers
- 34 replies
- 1.9k views
I upgraded from version 4.7.13 to 4.7.16 on 19th April, and we have since been having trouble with both reduced performance and more downtime. Our server host has looked into this and reported back a major increase in slow queries, major increase in CPU usage for the database server overall and less usage of MySQL Sorts. It seems this increase can be tracked down to methods using IPS\Content\_Item::getItemsWithPermission:317. We have a custom controller and a frontpage widget utilizing this method. Anyone else experienced this, or have any tips on what could be going on? Hope Invision could be interested in lending a hand investigating this too …
Last reply by TSP, -
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- 1 follower
- 6 replies
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Hello Team, I want to upgrade the Forum Script from IP.Board 3.4.9 to the latest version. So please let me know the step by step instruction on how can i upgrade this script to the latest version. Currently on the new PHP 8.0 version when i go to the URL i am getting the error please check the attached screenshot :
Last reply by Marc, -
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- 1 follower
- 2 replies
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Hello, I'm trying to upgrade to the latest security version that was released today, but I can't. There was a "common" error that requested me to download the update. I did. I updated the files as I always do, but there is no way to update the site 😞 Not only that, but I just can't cancel the update. The site is displaying the warning message that it's being updated, but I can't cancel it. I've downloaded the updated zip file and uploaded it to my FTP. Then I downloaded the whole zip with all the files, but still, the auth/token/index.php is the problem. It has to do with permissions. I've tried to change the permission from my CPANEL to all possible versi…
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 246 views
My site has suddenly begun issuing this error message whenever anyone attempts to access it. I'm not really sure what else can be said besides that. I only recently assumed control of the domain, and haven't the faintest idea of how to diagnose, letalone fix this issue.
Last reply by Marc, -
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- 2 followers
- 1 reply
- 329 views
After tryed to upgrade i got this error. Site is totaly down Have PHP 8.1 We were unable to start a PHP session. You will need to contact your host to adjust your PHP configuration before you can continue. The error reported was: Return type of IPS\_DateTime::format($format, $memberOrLanguage = null) should either be compatible with DateTime::format(string $format): string, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Last reply by frunzila, -
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- 2 followers
- 1 reply
- 277 views
Hello, I'm experiencing a very strange problem with a topic. Whenever I click on the last comment icon, I get a blank page. It only happens for a specific topic, I've not seen this issue anywhere else. I've cleared cache but it's still the same. If I click on 5, 4, or any number, I will get a blank page. Nothing else. It will take me to this URL: https://academy.set-and-forget.com/forums/topic/519/stockNews/#comments instead of https://academy.set-and-forget.com/topic/519-tesla-inc-tsla/?do=getLastComment I don't know what the problem is. Could you help? Thanks
Last reply by Marc, -
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- 1 follower
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Hello. I'm having trouble with the "Forgot your password?" link in the login form. When a user enters their email and clicks Recover Password, it doesn't do anything. I tried opening it in a new window without any luck. I reset the theme to the generic theme and tried disabling all customizations, but I'm getting the same result. I recently moved my file uploads to S3, if that makes any difference. https://www.scrollsawvillage.com/lostpassword/ Thank you for your assistance.
Last reply by rayzir, -
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- 2 followers
- 11 replies
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I had a site forum.example.com and the server ungracefully died, I have a backup of the entire machine, but I couldn't restore it. I have recreated the same database by pulling from the backup specifically the entire folder under /var/lib/mysql/forum. put that on the new server, created the same exact user that was in the conf_global.php from the old forum. created a new server and installed a fresh set of invision community on it. the new site is forumS.example.com, I made sure to change the url in the license, and the url in the conf_global.php file, however when I save that. it just gives me error code 500, I assume this is due to the url changing and I am missing some…
Last reply by Marc, -
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- 2 followers
- 4 replies
- 377 views
Since years I have URL fileds in the profile of members (facebook, website, instagram ...) One member notified me that there is a problem when filling one of the "URL" field => it gaves a 403 error I verified with a fake pseudo, the same. I also verified with admin pseudo, no 403 error I created a NEW URL profile, it is the same Any idea ?
Last reply by Marc, -
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- 1 follower
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Hello! We are trying to take a database backup taken through mysqldump, and move from v4.3.3 to the latest version. We are looking to containerize the app and database, as we don't have a good way to test changes or upgrades right now, so we were looking to create something that can be reproducible in a local test environment. As a start we took a look at the manual upgrade steps and tried to see if we could point a freshly unzipped install of the latest version, however trying it this way quickly led to a host of PHP errors and core issues that seemed to indicate this wasn't the approach. Is there a supported way to pull a database backup into a new install? Do…
Last reply by Marc, -
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- 2 followers
- 1 reply
- 336 views
I upgraded a neglected site of mine two or three weeks ago, and noticed yesterday that my neglect extends to putting it back online! However, I can't! If I click save, nothing happens. I can save other settings but not this particular one. My console shows an error in https://domain.com/applications/core/interface/plupload/plupload.full.min.js: Form submission failed, as the <SELECT> element named 'site_address[region]' was implicitly closed by reaching the end of the file. Please add an explicit end tag ('</SELECT>') There's an instruction there on what to do but a) having looked at the file I'm not sure how to do it, b) I don't think I should be editin…
Last reply by Marc, -
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- 2 followers
- 13 replies
- 792 views
For guests, there is a form for creating a topic (you need to enter an e-mail) and it requires moderation. Is it possible to prevent guests from creating topics at all? I can't find the right setting...
Last reply by Marc, -
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- 2 followers
- 2 replies
- 265 views
Browser Chrome Latest editor quick form NOT clickable Just wondering is this a bug or???? or anyone else having this issue Screen Shot Chrome is up to date Version 125.0.6422.77 (Official Build) (64-bit) Default Theme IPB Version - Dashboard Invision Community v4.7.16
Last reply by Marc, -
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- 1 follower
- 14 replies
- 765 views
I want to upgrade MySQL version 5.7.34-cll-lve to version 8.0.13 and using the InnoDB storage engine, but when i try to upgrade the update and migration procedure on a new server crashes due to a database error: The MySQL server reported an error (You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ''<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<urlset xmlns=\"http://www.sitemaps' at line 1) in response to this request: INSERT INTO 'ibf_core_sitemap' ('data', 'updated', 'sitemap', 'last_id') VALUES (... How can I solve the problem to make the update work? Is there anyone wh…
Last reply by Gary, -
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- 1 follower
- 19 replies
- 704 views
Hi I've been having an issue on my site for a few weeks which only allows new members to download content from the downloads area when they leave a review. I haven't made any changes to the downloads permissions or any other permissions such as groups so I'm a bit lost on this one. My normal set up allows users to download any content once they are registered. Has anyone seen this before or know a solution please?
Last reply by FM Graphics, -
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- 2 followers
- 19 replies
- 1.1k views
Hello, I need to urgently decrease the size of my boards database and therefore, I would like to archive most of the boards content (all the topics/posts/etc up to a year ago) to a seperate database. The thing is that I have already archived some of my boards forums into a seperate table of the same database and I am not sure how to move those into a seperate database dedicated only for archived content. In the ACP I see: In the phpmyadmin it currently looks like this: I have created an another database and filled in all the info in the ACP and arranged the settings to archive anything written on the board up to a year ago, but it seems li…
Last reply by Jim M, -
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- 2 followers
- 1 reply
- 330 views
Since some time after upgrade (I don't know which one) I'm getting error under admin cp: [[Template core/global/global/dynamicChart is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Tried changing template, also changing dynamicChart to default one - nothing helps... is it something related to system files rather than template?
Last reply by Marc, -
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- 1 follower
- 3 replies
- 384 views
We are currently on a VPS (6 core CPU, 8gb RAM, CentOS 7) and getting random, 5 second page loads. I've done various checks and can't see any obvious causes, this seems more to do with a connection to the server as the delay is before any page assets are loaded. Low traffic site with perhaps <10 active users < 60 guests. Can anyone suggest what maybe the cause or a way I can diagnose it more accurately? I've messaged the host who have just said that the forum takes "a lot of resources" but can't be any more specific about it.
Last reply by Marc, -
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- 1 follower
- 5 replies
- 414 views
Hi, I migrated from an old VBulletin 3. Forum to IPB. All data looks like it was pulled over successfully but I believe i am having url issues. When I click on a topic from the forum home (last post) it takes me to a page not found. https://bigredinsider.com/forum/ Not sure if this is an .htaccess issue or if I haven’t configured something properly. Any insight/help is much appreciated.
Last reply by Jim M, -
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- 2 followers
- 3 replies
- 450 views
Hi. I noticed an HTML syntax error in the "whosOnline" template. It's nothing serious, but please consider fixing it 🙂 👍 Error: Template: whosOnline <h3 class='ipsType_reset ipsWidget_title'> <div class='ipsFlex ipsFlex-jc:between ipsFlex-fw:wrap ipsFlex-ai:center'> <span>
Last reply by SeNioR-, -
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- 2 followers
- 1 reply
- 266 views
Hello, I am having problems with emails. When a new user is subscribed, he will not receive any emails at all. This started a couple of weeks ago, and I didn't realize it until now. I've tried to register, but I will never get an email. It did work before when I had SendGrid integrated, but since I turned SendGrid off, no emails have been received. I do not understand because I can send emails from the email used as the admin when I use Gmail. By the way, my doing has emails managed by Google. Is there a way to know what is going on? Users cannot confirm their subscriptions, and it's creating a lot of problems 😞 Could it related to DKIM or similar? I c…
Last reply by Marc, -
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- 2 followers
- 3 replies
- 387 views
I'm using v2 recaptcha and it seems to be working fine for registration but when using the Contact Us form it always fails saying "did not pass security check". I have confirmed my keys are good and confirmed that I can register fine with recaptcha, but cannot use the contact us form.
Last reply by Marc, -
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- 2 followers
- 5 replies
- 555 views
Not sure whether this is related to this topic or not: https://invisioncommunity.com/forums/topic/477804-email-notification-sent-repeatedly/?do=getNewComment Both of my self hosted communities use SMTP to gmail to send emails and email verification is required for registration. The larger community has had new registrations disabled for 2 months. The smaller community has new registrations enabled. In both cases, I see outgoing email verification emails in my gmail sent folders but I cannot find new or existing members associated with the target email addresses. I only notice this is a problem because the emails keep bouncing. The same email verification email to t…
Last reply by Marc, -
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Theme Users
by TDBF-
- 1 follower
- 2 replies
- 337 views
Is there any way to know how many members are using a specific theme? I did look through the stats in the ACP, but I didn't see anything which would display the number of users per theme. Is this available in the ACP somewhere?
Last reply by TDBF, -
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