Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,361 topics in this forum
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Hello! We are trying to take a database backup taken through mysqldump, and move from v4.3.3 to the latest version. We are looking to containerize the app and database, as we don't have a good way to test changes or upgrades right now, so we were looking to create something that can be reproducible in a local test environment. As a start we took a look at the manual upgrade steps and tried to see if we could point a freshly unzipped install of the latest version, however trying it this way quickly led to a host of PHP errors and core issues that seemed to indicate this wasn't the approach. Is there a supported way to pull a database backup into a new install? Do…
Last reply by Marc, -
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I upgraded a neglected site of mine two or three weeks ago, and noticed yesterday that my neglect extends to putting it back online! However, I can't! If I click save, nothing happens. I can save other settings but not this particular one. My console shows an error in https://domain.com/applications/core/interface/plupload/plupload.full.min.js: Form submission failed, as the <SELECT> element named 'site_address[region]' was implicitly closed by reaching the end of the file. Please add an explicit end tag ('</SELECT>') There's an instruction there on what to do but a) having looked at the file I'm not sure how to do it, b) I don't think I should be editin…
Last reply by Marc, -
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- 2 followers
- 13 replies
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For guests, there is a form for creating a topic (you need to enter an e-mail) and it requires moderation. Is it possible to prevent guests from creating topics at all? I can't find the right setting...
Last reply by Marc, -
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Browser Chrome Latest editor quick form NOT clickable Just wondering is this a bug or???? or anyone else having this issue Screen Shot Chrome is up to date Version 125.0.6422.77 (Official Build) (64-bit) Default Theme IPB Version - Dashboard Invision Community v4.7.16
Last reply by Marc, -
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I want to upgrade MySQL version 5.7.34-cll-lve to version 8.0.13 and using the InnoDB storage engine, but when i try to upgrade the update and migration procedure on a new server crashes due to a database error: The MySQL server reported an error (You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ''<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<urlset xmlns=\"http://www.sitemaps' at line 1) in response to this request: INSERT INTO 'ibf_core_sitemap' ('data', 'updated', 'sitemap', 'last_id') VALUES (... How can I solve the problem to make the update work? Is there anyone wh…
Last reply by Gary, -
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- 1 follower
- 19 replies
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Hi I've been having an issue on my site for a few weeks which only allows new members to download content from the downloads area when they leave a review. I haven't made any changes to the downloads permissions or any other permissions such as groups so I'm a bit lost on this one. My normal set up allows users to download any content once they are registered. Has anyone seen this before or know a solution please?
Last reply by FM Graphics, -
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Hello, I need to urgently decrease the size of my boards database and therefore, I would like to archive most of the boards content (all the topics/posts/etc up to a year ago) to a seperate database. The thing is that I have already archived some of my boards forums into a seperate table of the same database and I am not sure how to move those into a seperate database dedicated only for archived content. In the ACP I see: In the phpmyadmin it currently looks like this: I have created an another database and filled in all the info in the ACP and arranged the settings to archive anything written on the board up to a year ago, but it seems li…
Last reply by Jim M, -
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Since some time after upgrade (I don't know which one) I'm getting error under admin cp: [[Template core/global/global/dynamicChart is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Tried changing template, also changing dynamicChart to default one - nothing helps... is it something related to system files rather than template?
Last reply by Marc, -
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We are currently on a VPS (6 core CPU, 8gb RAM, CentOS 7) and getting random, 5 second page loads. I've done various checks and can't see any obvious causes, this seems more to do with a connection to the server as the delay is before any page assets are loaded. Low traffic site with perhaps <10 active users < 60 guests. Can anyone suggest what maybe the cause or a way I can diagnose it more accurately? I've messaged the host who have just said that the forum takes "a lot of resources" but can't be any more specific about it.
Last reply by Marc, -
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- 1 follower
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Hi, I migrated from an old VBulletin 3. Forum to IPB. All data looks like it was pulled over successfully but I believe i am having url issues. When I click on a topic from the forum home (last post) it takes me to a page not found. https://bigredinsider.com/forum/ Not sure if this is an .htaccess issue or if I haven’t configured something properly. Any insight/help is much appreciated.
Last reply by Jim M, -
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Hi. I noticed an HTML syntax error in the "whosOnline" template. It's nothing serious, but please consider fixing it 🙂 👍 Error: Template: whosOnline <h3 class='ipsType_reset ipsWidget_title'> <div class='ipsFlex ipsFlex-jc:between ipsFlex-fw:wrap ipsFlex-ai:center'> <span>
Last reply by SeNioR-, -
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- 2 followers
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Hello, I am having problems with emails. When a new user is subscribed, he will not receive any emails at all. This started a couple of weeks ago, and I didn't realize it until now. I've tried to register, but I will never get an email. It did work before when I had SendGrid integrated, but since I turned SendGrid off, no emails have been received. I do not understand because I can send emails from the email used as the admin when I use Gmail. By the way, my doing has emails managed by Google. Is there a way to know what is going on? Users cannot confirm their subscriptions, and it's creating a lot of problems 😞 Could it related to DKIM or similar? I c…
Last reply by Marc, -
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- 2 followers
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I'm using v2 recaptcha and it seems to be working fine for registration but when using the Contact Us form it always fails saying "did not pass security check". I have confirmed my keys are good and confirmed that I can register fine with recaptcha, but cannot use the contact us form.
Last reply by Marc, -
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Not sure whether this is related to this topic or not: https://invisioncommunity.com/forums/topic/477804-email-notification-sent-repeatedly/?do=getNewComment Both of my self hosted communities use SMTP to gmail to send emails and email verification is required for registration. The larger community has had new registrations disabled for 2 months. The smaller community has new registrations enabled. In both cases, I see outgoing email verification emails in my gmail sent folders but I cannot find new or existing members associated with the target email addresses. I only notice this is a problem because the emails keep bouncing. The same email verification email to t…
Last reply by Marc, -
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Theme Users
by TDBF-
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Is there any way to know how many members are using a specific theme? I did look through the stats in the ACP, but I didn't see anything which would display the number of users per theme. Is this available in the ACP somewhere?
Last reply by TDBF, -
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We already set the System > Settings > Web App > Manifest configuration. We need to set something else additionally. A third-party service like OneSignal? Or tweak any hosting server configuration / library?
Last reply by Jim M, -
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- 2 followers
- 10 replies
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Hi, I don't know why from these days the email notifications are sent repeatedly.... Exactly same notification...
Last reply by Marc, -
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Hi, We are moving our dev sites to different domain so I would like to change test site url but I cannot do that: "There seems to still be an installation of Invision Community at the URL on file. Before you can change the URL, you must first remove the existing installation." I do not want to remove main community. Test url domain which is on file is already disabled. Please advise what can I do
Last reply by senny, -
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- 2 followers
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I am currently running my IPB on Maria DB 5.7.36 - the support dashboard is now asking to upgrade to 8.0.13 or above. So I contacted the support of my hosting to do the upgrade - now they are asking which version should be installed since version 10.6 would be available at the moment. Thanks for your help in forward.
Last reply by hpcrazy, -
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Not sure whats wrong here started getting this error IPS\File\Exception: MISSING_REGION (7) #0 /home/xxxxx/fxxxx.xxxxx.com/applications/core/interface/file/attachment.php(97): IPS\File\_Amazon->generateTemporaryDownloadUrl() #1 {main} backtrace #0 /home/xxxxx/fxxxx.xxxxx.com/init.php(1036): IPS\_Log::log('\nIPS\\File\\Excep...', 'uncaught_except...') #1 [internal function]: IPS\IPS::exceptionHandler(Object(IPS\File\Exception)) #2 {main} any ideas what this can be it happen's if you try to click a file file that was uploaded in a post
Last reply by Marc, -
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- 1 follower
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Hey there, today randomly this error appeared on my Forum. My users cant login anymore and i also cant access the admin cp anymore. It wont let me login, it just reloads the site. Also when im on the forum it says "A configuration or server error has occured" in the tab title and if i check error logs of my hosting provider it says this: (see attached files) Or for a short part of the error log: I hope you can help me! Kind regards! Latest web server error log messages.txt
Last reply by Meowzgezifer, -
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Hello, I want to upgrade my forum from IPB 3.4 to IPB 4.7. I have some problems with upgrading. I have error: Unknown column 'field_' in 'field list' /var/www/animeforum/applications/core/setup/upg_40000/upgrade.php::724 INSERT INTO `an_core_pfields_content` ( `member_id`, `field_` ) VALUES ( ?, ? ) ON DUPLICATE KEY UPDATE `member_id`=VALUES(`member_id`), `field_`=VALUES(`field_`) I don't have this column: What should I do?
Last reply by Randy Calvert, -
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I don't know if this has already been reported. If so, please merge the topic. The main page of a Events does not have an H1.
Last reply by Jim M, -
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Hi, I suggest adding the /language/ path or the ?id= parameter to the robots.txt file because Google is going crazy again and trying to index these pages. Thanks.
Last reply by Jim M, -
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- 2 followers
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Hello folks I started the forum update from admin panel and it failed with following message We were unable to start a PHP session. You will need to contact your host to adjust your PHP configuration before you can continue. The error reported was: Return type of IPS\_DateTime::format($format, $memberOrLanguage = null) should either be compatible with DateTime::format(string $format): string, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice I am unable to access admin panel anymore since it is stuck on the error page and my communit ywebsite is down now. How can I resolve this? Please bear in mind I am not a develo…
Last reply by Marc, -