General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
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- 2 followers
- 6 replies
- 1.1k views
For some reason community members cant search for other community members in the search engine of my community. Is there a permission I need to give in AdminCP? Help appreciated
Last reply by Marc, -
- 2 followers
- 3 replies
- 1.3k views
I have https enabled and followed the Google account login tutorial. Now everything works until I select the Google account that I wish to sign in with. Then I receive a 403 error on the https://mysite.com/store/oauth/callback/?very_long_api_key* Currently the app's publishing status is product and user type is external. Also, the Authorized redirect URI within the Client ID settings matches what is shown in the ACP. I have doubled checked everything and am not sure what could be causing this. Any help would be appreciated! *Keep in mind this arbitrary text.
Last reply by Marc, -
- 3 replies
- 710 views
Hey Guys Just seeing if this is possible before i add Pages to my current forum. I would like to add a section to my site where i can add a form where users can fill out and it be saved to the sql database. The form will need to be an advanced form with sliders and be able to enter times and countries. I would then like to made another page that displays database entry’s and another page to filter results, for example filter data by country or time. Thank You James
Last reply by Jim M, -
- 1 follower
- 3 replies
- 510 views
Everytime I try to enter a analytics and adsense code it gives a 403 error can someone help figure out a way through this?
Last reply by Marc, -
- 1 follower
- 2 replies
- 1k views
Error: Class 'IPS\Theme\hook38_tmp' not found (0) #0 /var/www/html/106155/system/Theme/Theme.php(820): IPS\_Theme->compileTemplates('forums', 'front', 'topics') #1 /var/www/html/106155/applications/forums/modules/front/forums/topic.php(553): IPS\_Theme->getTemplate('topics') #2 /var/www/html/106155/system/Dispatcher/Controller.php(101): IPS\forums\modules\front\forums\_topic->manage() #3 /var/www/html/106155/system/Content/Controller.php(50): IPS\Dispatcher\_Controller->execute() #4 /var/www/html/106155/applications/forums/modules/front/forums/topic.php(39): IPS\Content\_Controller->execute() #5 /var/www/html/106155/system/Dispatcher/Dispatcher.…
Last reply by Adriano Faria, -
- 1 follower
- 7 replies
- 383 views
I set up moderators for just one forum but they can see hiden topics in another forums also how to fix that so moderator can see everything only in specific forum where he have access to do so? even with restriction on specific forum they also can approve or deny other forums topics. Can´t find any option to change that.
Last reply by Marc, -
- 2 followers
- 2 replies
- 1.1k views
Hi everyone, Could someone possibly tell me how I can not display what usergroup a member is in. Ideally we'd just like to display their name See below: and...
Last reply by Marc, -
- 2 followers
- 2 replies
- 1.1k views
Wondering if there is a cool integration of Invision Community with squarespace websites. I know squarespace uses Invision for their community (Squarespace Circle), so maybe there is some sort of integration I can take advantage of? Thanks
Last reply by Marc, -
- 2 followers
- 9 replies
- 854 views
For some reason, when I create a new RSS, it wont let me choose the forums I want to include... So I have to go with all.... So when I use the RSS from my community forums in my company website, it also includes private content, from private, read only or closed club forums. Is there a way to change that, so that I only include public content in my rss? Help appreciated... I just fixed this by copying the rss link using a regular community membership, not mi administrator account.
Last reply by Marc, -
- 1 follower
- 3 replies
- 551 views
Sorry for bumping this topic but I cant get the Facebook promotion in any way shape or form using the instructions from IPS. Creating a test app doesn't give access to permissions and my admin app cannot call the "manage_pages", "publish_pages" and "publish_to_groups" permissions cause it requires a business account app. So I created a business account app only to get stuck on "publish_to_groups" verification where Facebook requires you to upload a video of the function being used... Well, the function don't work without the permission so... And "manage_pages", "publish_pages" is still no where to be seen in any permissions by Facebook themselves according to this ar…
Last reply by Marc, -
- 2 followers
- 1 reply
- 425 views
When I click on the Download Event as shown below a calenderevent.ics file is created. When I import the .ics file it creates an event in your email client as shown below: If a member clicks on "Accept", Tentative" or "Decline: one would assume that the response would be sent to the appropriate calander and processed. I don't believe that is the case, but I may be wrong. Does the calendar app indeed accept responses or not? If it does how do I setup my site to accept those responses? If it doesn't, why are you including the "Respond" options in the imported .ics file?
Last reply by Jim M, -
- 2 followers
- 5 replies
- 516 views
Hi, I would like to hire a professional than can help me turn mi community similar to reddit. Is there an official list of trusted people for hire? Thank you,
Last reply by Manuel Molina, -
- 2 followers
- 7 replies
- 776 views
I was trying to link Maps in clubs, but the invision's configuration instructions might need an update.. for example, it says to choose the following:API restrictions Choose Restrict key and select APIs: Maps JavaScript API Maps Static API Places API But google maps does not offer those alternatives, they offer the following. FYI
Last reply by Marc, -
- 2 followers
- 2 replies
- 682 views
I need some clubs to be seen by community members but without their ability to see content or to request to join. That would be an "closed" club, and you have to be invited to join. Is there a way to remove the "Join club" button? Help appreciated!
Last reply by Marc, -
- 2 replies
- 533 views
Help appreciated
Last reply by Manuel Molina, -
- 1 follower
- 11 replies
- 1.1k views
Hi all, i'm finally getting so close to turning it on to be able to use it after making tons of badges and rules to hopefully make it an easier load on myself 😅 Many badges I have set up won't have rules however, due to either the function not having a rule available to hook on to and some being connected to outside of the websites functions. When giving them out manually, how do I do the following? Allow Moderators to help me by giving out Badges? Allow Moderators to help me by giving out Points? Create a Feed for the latest Badges Received? Any help is greatly appreciated. I always feel if you can hit the ground running with an awesome ne…
Last reply by Marc, -
- 3 followers
- 4 replies
- 519 views
Can't figure anything out. I'll pay someone to call me to walk me through the set-up process. Please help.
Last reply by Marc, -
- 2 followers
- 4 replies
- 570 views
I get this message when I clic on the unread button of my community. Help appreciated.
Last reply by Marc, -
- 3 followers
- 9 replies
- 1.6k views
I'm wondering whether you still consider the following description to be true: The data storage method is used by various systems to save arbitrary data. If caching is enabled, using the MySQL Database provides the best performance for most environments, otherwise using the File System is usually best. I think a little while ago you introduced Redis as an option for the Data Storage part, so what are your experiences here and should the description maybe be updated?
Last reply by Marc, -
- 2 followers
- 3 replies
- 486 views
Is this possible? I have a forum in a club that now needs to grow as a community forum. I can start a new community forum with same topic, but would lose the content of the club forum. Help appreciated.
Last reply by Marc, -
- 1 follower
- 3 replies
- 791 views
I have an RSS feed that I would like to highlight on my forum - https://status.snapone.com/history.rss Is there a plugin for this?
Last reply by Marc, -
- 1 follower
- 1 reply
- 677 views
In the Advanced Configuration > Friendly URLs, what are the variables that I can use for the URLs? Also, I want to remove the IDs if possible.
Last reply by Marc, -
- 1 follower
- 3 replies
- 806 views
Hi there! I️ just purchased this site and already have a question..How do I set the store permissions to allow guests to buy products without registering, or having to fill out too much information. No matter what I’ve changed... I still receive this prompt. Thanks so much for your support! kim
Last reply by Marc, -
- 1 follower
- 5 replies
- 644 views
Can I do that in Admin CP? Help appreciated.
Last reply by Randy Calvert, -
- 2 followers
- 6 replies
- 1.2k views
Hey, what would be the "best" Setting Picture & Video settings? 1. Maximum image dimensions to save XXX - XX 2. Maximum image dimensions to display XXX - XXX Thank you!
Last reply by Marc,
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