General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,419 topics in this forum
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I am correct in saying that if you have a Gravatar account with a photo uploaded that the board will show that same photo as default if no other photo has been uploaded to their IP profile?
Last reply by Gary, -
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Will be latest or maybe 4.7.20 or 4.8 ? regards Bosss
Last reply by Matt, -
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Is there a way I can see who is using standard vs Converter vs Microsoft vs X (Twitter) as the log in method for my community?
Last reply by Marc, -
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Group Mention Query Something that’s been requested and wanted a while within my community is the group mention. Particularly by my admin team to notify members depending on their group instead of mentioning each one by name. Will this feature be available in V5? It was previously a plugin on marketplace but that’s all gone now. I get people can spam this etc but surely it should be a choice to have this on community especially with the cost that paying for.. a lot of people say they prefer discord for these notifications but to me, discord has 0 character.. forum the way forward. Really hope this feature is added. Language Packs Handful of …
Last reply by Randy Calvert, -
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Hi, I'm trying to set up my RSS so I can have my content pushed to Baseball Reference in this process. I've gone in and set up my RSS for my Forums I think. But I can't find my RSS URL to send to Baseball Reference. Any help would be appreciated! Thanks.
Last reply by Nathan Explosion, -
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Can't see it for looking, someone help me out Where's the 'Minimum content count to post' messengers option?
Last reply by Adriano Faria, -
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Hi, I wanted to ask about settlements under the classic license. I recently switched to this package, and I see an option for annual billing in my client panel. However, I’ve heard of clients who have the option for monthly settlements. Could you clarify what this depends on? I’m not quite sure how it works.
Last reply by Marc, -
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Hello, how can I solve this problem? My robots.txt file is blocking the indexing of +6000 pages of my forum. I need someone to help me solve this. This is my robots.txt: https://dobet.forum/robots.txt What should I modify? Thank you.
Last reply by Marc, -
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What is the maximum number of characters allowed in a topic/post?
Last reply by Marc, -
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We noticed that when using the "Forums" filter, similar to the News and Images, our site is a total no show, even when using the site name as a search. Ironically, when using the standard web search , we show at #1 for our site name. On researching further, I found this suggestion: Implement Q&A Schema or Discussion Forum Schema to help Google identify your site as a forum. Is there a way we can add this type of Schema setting? Thanks Hans
Last reply by Daniel F, -
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Hello folks, it has been quite awhile since I've been here. I could be a poster child for someone who went from Heavy User (it has been nearly 20 years!), to Doesn't Exist, to Hoping-to-be-Heavy-User again. Injuries can take their toll. I have a lot to relearn, and one thing that's standing out on my website is the HOT! notification. Would someone be kind enough to Direct -> Me -> To -> The -> Setting? Until I regain my footing, I may be asking some pretty basic questions like this - is there a moderator's tutorial anywhere? Thank you to one and all, Roy Hobbs
Last reply by Marc, -
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I used to know this, but I forgot - nothing I type seems to work. Thanks if anyone can help. Cheers, Don
Last reply by donrocks, -
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Hey all, Our community is currently in the middle of our 23rd annual awards! We collect nominations from the community for categories like Member of the Year, and then we post those nominations as ballots that can be voted on via polls in the forums. I always hide the poll results, even after someone was voted, as I want to maintain an element of surprise. The poll results also need to be audited before they are final because we only allow members who have made a certain amount of posts by a specific date to vote, and we do not allow members to vote for themselves. So, those votes always have to be removed manually via the database. Anyway, I went to make t…
Last reply by Patrick O'Keefe, -
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Hello, What is the latest PHP version can be used with Invision 4.7.19? Sorry, I tried to find this info on this site without success. We currently using PHP 8.1.29 with Invision 4.7.18, but we would like to upgrade to PHP 8.1.31 and Invision 4.7.19. Thanks!
Last reply by bearback, -
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Hi Invision Community. I need advice on how to configure DNS for Google Search, I was looking for options but couldn't find it. Who can guide me? Thank you.
Last reply by Marc, -
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Question: Can I put IPB Pages on inactive and move static pages under IPB pages (I mean while working on it) Question: Can I change IPB Pages URL match with Static url? Any other input would be appreciated? Please if you done this share your experiences... Thanks
Last reply by teraßyte, -
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What would be involved in moving my site to IPS cloud hosing for a month or so while I migrate my server off CentOS?
Last reply by Marc, -
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When adding a new user group it does not allow the group to use messenger. All members that are in that group see this on their profile page.. "This member is in a group that is not allowed to use the messenger" see image below How can I allow the group to have messenger privileges? Thanks bob
Last reply by Jim M, -
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Is this valid?
Last reply by Matt, -
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Have we have 2 test - install (test sities) - one for IPS 4.7.19 (main site and one test site) and one test site for IPS 5 Beta 5 - with one Licens key? regards Bosss
Last reply by Marc, -
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Does Invision Community allow me to enable "Observe Shabbat" feature that turns the forums offline from Friday 7:30PM to Saturday at 7:30PM? To implement this, I created a file in my /var/www/ips/ directory called shabbat.php. <?php header('Content-Type: text/html; charset=utf-8'); ini_set('display_errors', 1); ini_set('display_startup_errors', 1); error_reporting(E_ALL); date_default_timezone_set('America/New_York'); error_log("Shabbat script called!"); // Prevent recursive execution by setting a custom header if (!empty($_SERVER['HTTP_X_SHABBAT_CHECK'])) { return; // Exit if this header is already set } header('X-Shabbat-Check: true'); // Function to get co…
Last reply by Klaus Mouse, -
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Can you tell me what has changed here, please? I get a lot of Hot Topic labels after the update, even for topics with only 2 or 3 posts. Thanks.
Last reply by waccoe.com, -
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Hello, as we know, there is an option to request account deletion, which can be found in the account settings under the account security tab. However, is it possible to include such an option in the privacy policy? I mean an option that allows users to request account deletion as well. Specifically, I need a URL that I can provide in the Play Store when publishing the app, as this is required. Unfortunately, I don't see a universal address that enables this. How can I approach this issue?
Last reply by Daniel F, -
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I am interested in seeing which method (Display name or email) each member last used to login. Is there such a way? This would help me to pinpoint which members I should be focusing on to have them validate the email. (from some old boards this v5 method change will mean a lot of work)
Last reply by Marc, -
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I don’t know anywhere else to ask this - I tried to update last night with the monthly security enhancements, and it’s stuck. I haven’t done this in awhile, so probably something I did, but what? Would someone be kind enough to guide me to help? Kind regards, Don Rockwell Thank you! 😊
Last reply by donrocks, -
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