IveLeft...

Shame, Perhaps IPS should look at autoupdates like cpanel does.... With a switch to enable, disable etc

@InvisionHQ 

2 hours ago, Marc Stridgen said:

The answer to that question is that you could contact us provided you have left reasonable time for them to respond. This is not to say we would refund on that basis. It would depend on the scenario

Thanks - Whats reasonable time ? 7 days ? month ?

Thanks - @Adriano Faria - Would be nice if this was part of the application though 

To flag a member in the ACP to make browsing the site frustrating, buy username, IP or both, to discourage from hanging around

Lagging, slow to load, missing content etc

As per @Randy Calvert it will be a missing module/php function 

Any news on the update ? Otherwise can I have a refund ? I tried to PM you but you dont accept messages @InvisionHQ

What happens if the author / developer doesnt reply ?

Is there no way the patches can be auto applied with a button in ACP to say auto apply on/off ? Especially on cloud plans

8 hours ago, dutchsnowden said:

Under what user account do you recommend running the crontab tasks? 

Is there anything else I should be careful about? Maybe a short guide? I do know how to set crontab.

 

Are you setting up the cron in whm/cpanel or in SSH ?

In reply to to the op: do you use the Clubs feature?

Nope - not found clubs to be of any benefit whatsoever

Try Amazon Send Mail - There is a plugin here for it - Not sure why IPS dont offer it out of the. box as its very good and they use S3

To be fair - even if your on 4.1.1 for example and you upgrade to 4.1.2 (as an example) for a security issue with some bug fixes, things still break, been there done that...... Backup, Backup Backup, then get a few beers and then upgrade...... 

Your forum has grown, many thangs have changed in the years, number of visitors, pages viewed, im just guessing but it could be any number of things including the hosts side with limits changing 

Whats your hosting ? Shared Server ? VPS ? im guessing not dedicated

Your hitting your resources limits so you need to upgrade to better hosting either with the same hosting provider or a new one - if your on shared then consider a VPS, if your on a VPS consider a bigger better VPS or a dedicated

Or change to Invision Hosting and have all your hosting troubles go way

Im running a forum on PHP 8.1.1 and no problems found (yet)

Good luck with the live upgrade 👌

46 minutes ago, HDiddy said:

So this is why I didn't get any emails, and now that makes sense.  Man oh man....I was getting scared there for a moment.

But 

customers at this time

probably means you should be scared of the future - maybe.......

On 12/29/2021 at 12:23 PM, Marc Stridgen said:

Our pricing for the new cloud products can be found on the following page

https://invisioncommunity.com/buy

 

that doesnt show the before and after - ie price increase

13 hours ago, Lindy said:

This ONLY impacts legacy "Standard 25" and "Plus 40" customers at this time. If you did not receive an email, it is because you are not on those packages and no further action is necessary.

Does "At this time" mean other packages will get an increase soon ie other customers packages ?

On 12/30/2021 at 6:49 PM, Jim M said:

If this is frequent, might also be worth mod queuing till the user has approved posts. Just really depends how much you want to be seen by the users I guess. The auto-moderation rules is a powerful feature as you're using it 🙂 .

Mod Queueing is a ball ache - as just adds to work, if its automated then its a dream

We also have plenty of block lists in our CSF firewall including stopforumspam which helps a lot - along with various other blocklists including 

http://www.blocklist.de/en/export.html

I would also say that having in ACP the ability to limit groups for things like about me etc would be beneficial to stop more spammers 

On 11/11/2021 at 9:24 AM, InvisionHQ said:

I am preparing a major update for this app. I will send some previews in the coming days.

Hi @InvisionHQ

tried to message you but you cant accept message

When will this be updated for 4.6 ? Reason I ask is I just purchased nit realising it only works on 4.4 and my boards 4.6.9

Download the converters when you download the 4.6.9 from the client area, I havent done XenForo but have done vB and the converters are pretty good and IPS are good at helping if the converters give a problem

We found a newbie group with 5 posts that then get auto upgraded to a member - the newbies are restricted on everything and normally the human spammers make 3,4,5 posts in quick succession or within a few hours - of rubbish posts to get promoted so they can post spam or links etc - members on the site always see this and click the report button - 3 reports and the Newbie (more than likely spammer) gets posts hidden and mod approval.....

Works a treat and not a lot of work at all

5 minutes ago, Ryan Ashbrook said:

Have you checked your word or link filters? I see from your settings there, that the group is not set up to bypass those, so that is likely causing it.

Thanks

Looks like your right ! 

What are the new package prices like compared to the suspended packages ?