IveLeft...

1 hour ago, Calum Jones said:

Our web host sent us this:

I would start looking for a new web host

2 hours ago, Calum Jones said:

I was wanting an official employee to perform the service

IPS will not offer this service for self-hosted - Your on your own with your host and any system admin you feel may be able to help do the job

The fact it lasts 3 days gives you plenty of time to track it down 

Anything  relating to disk usage like backups etc ?

23 hours ago, Mote Marketing, Inc. said:

My Developer says that this is a commonly-known issue with the IPS platform

Its easily fixed on a VPS or Dedicated server, not so easy on shared especially if the hosts are useless....... So if your developers any good it a simple fix in most cases.

Disable PHP functions and turn off error reporting.....

I think Marc means upload a test in the test forum here

https://invisioncommunity.com/forums/forum/15-test-posting-messages/

To see if it behaves how you think or should compared to your forum

43 minutes ago, socceronly said:

I thought there was a way to get DB access in CIC. It's not obvious, but thought it was there.   Perhaps they (understandably) don't want to make it easy.

CiC = No DB Access - No FTP Access - No File Access.........All you get is the front end and ACP.......

There is also htop - its easier to read and a better interface and does all top does, and iotop for input/output processes on a per process basis and metope for mysql.

As stated above how are you using top ? As there are specific command line options to filter things

11 hours ago, Randy Calvert said:

 (I’m guessing it’s either Apache or Mysql)

Not NGINX ? 🤣

There is also a good read here over at cPanel forums with a bash script 

Agree...

Another bug in 4.6.10

I have a renewal pending and the price hasn't changed 

2 hours ago, InvisionHQ said:

I have finished converting the old plugin into an app and it only remains for me to fix some graphic finishing touches. Immediately afterwards it will be sent to the marketplace. From then on, fingers crossed... if it doesn't get approved I'll sell it outside the marketplace anyway.

Thanks - I await the app

4 hours ago, Stormlilly said:

Did recent upgrade and getting this error 1264:

Out of range value for column 'achievements_points' at row 56121
/home/honeycomb/public_html/applications/core/setup/upg_106100/upgrade.php::351
UPDATE `core_members` `core_members`  SET achievements_points=member_posts  

Looks like an SQL error, you need to run the query in the error (last line) to fix the range error in the table

You could ask these two developers who current have in the marketplace items for discord and microsoft

The latter isn't compatible with 4.6 though and you need to pick a decent developer who is active and updates to the latest releases or else you will be stuck when you come to upgrade IPS if the mod is not compatible and the author has vanished 

The Max Mind error - Whilst this isn't your issue......

To fix this you need to edit the CSF config file in SSH (line 942 of 2680)

nano /etc/csf/csf.conf

Have a read of this - it looks like you havent got a license key - adding that in csf and restarting csf should fix all the MM errors

MaxMind changed from not requiring a license key a while back at the end of 2019 to forcing you to use one - follow the instructions

###############################################################################
# SECTION:Country Code Lists and Settings
###############################################################################
# Country Code to CIDR allow/deny. In the following options you can allow or
# deny whole country CIDR ranges. The CIDR blocks are obtained from a selected
# source below. They also display Country Code Country and City for reported IP
# addresses and lookups
#
# There are a number of sources for these databases, before utilising them you
# need to visit each site and ensure you abide by their license provisions
# where stated:

# 1. MaxMind
#
# MaxMind GeoLite2 Country/City and ASN databases at:
# https://dev.MaxMind.com/geoip/geoip2/geolite2/
# This feature relies entirely on that service being available
#
# Advantages: This is a one stop shop for all of the databases required for
# these features. They provide a consistent dataset for blocking and reporting
# purposes
#
# Disadvantages: MaxMind require a license key to download their databases.
# This is free of charge, but requires the user to create an account on their
# website to generate the required key:
#
# WARNING: As of 2019-12-29, MaxMind REQUIRES you to create an account on their
# site and to generate a license key to use their databases. See:
# https://www.maxmind.com/en/geolite2/signup
# https://blog.maxmind.com/2019/12/18/significant-changes-to-accessing-and-using-geolite2-databases/
# 
# You MUST set the following to continue using the IP lookup features of csf,
# otherwise an error will be generated and the features will not work.
# Alternatively set CC_SRC below to a different provider
#
# MaxMind License Key:
MM_LICENSE_KEY = "YOUR_LICENSE_KEY_HERE"

# 2. DB-IP, ipdeny.com, iptoasn.com
#
# Advantages: The ipdeny.com databases form CC blocking are better optimised
# and so are quicker to process and create fewer iptables entries. All of these
# databases are free to download without requiring login or key
#
# Disadvantages: Multiple sources mean that any one of the three could
# interrupt the provision of these features. It may also mean that there are
# inconsistences between them
#
# https://db-ip.com/db/lite.php
# http://ipdeny.com/
# https://iptoasn.com/
# http://download.geonames.org/export/dump/readme.txt

# Set the following to your preferred source:
#
# "1" - MaxMind
# "2" - db-ip, ipdeny, iptoasn
#
# The default is "2" on new installations of csf, or set to "1" to use the
# MaxMind databases after obtaining a license key
CC_SRC = "1"

24 minutes ago, Bluedrake42 said:

Unfortunately it seems I was incorrect. We assumed updating the PHP would fix it, but it has not. We still seem to have this -200 error whenever attempting to upload files larger than 200mb. This is through an s3 configuration, so I'm not sure if that might have something to do with it.

Have you checked the php.ini file settings for the settings of things like 

php_value upload_max_filesize and php_value post_max_size 

And also 

php_value max_input_time and php_value max_execution_time 

On 2/10/2022 at 2:52 PM, LaCollision said:

=> Would it be possible to send the email indicating that a transaction failed, only if the transactions with ALL the customer cards failed?

Agree

I cant check 4.6.9 as i'm running 4.6.10 but in 4.6.10 there is no field  'sys_module_id' that I can find in a default IPB install

EDIT: My Mistake see Sonjas* post below - not sure why my search didnt find it though......

Thankyou

Please remove it completely - Thankyou 

Also

Can you delete this license

1465649787-100902-269985-8302275859

completely from my client area please......

Thankyou for the answer I was expecting but wasn't looking for - reason......

I will have to dump one license and then pay for new bit I want on an existing license - at a cost when I already have it and am happy to pay renewals

Shame 

@FMTRoss You have posted in the wrong area for IPS support - You need to post here or it may get missed or delayed

And id like to know if I can amalgamate them @Marc Stridgen

Ie for example

License 1 has

Forums - Pages - Blogs

License 2 has - Forums - Downloads

Would IPS turn License 1 into Forums - Pages - Blogs - Downloads (from license 2) and then remove license 2 from my client area

To be fair if its an Apache Server and you need to look into Apache then IPS will wash there hands anyways and point them to their host or system admin.......

Nothing wrong with Nginx, no need to cough either

16 minutes ago, Randy Calvert said:

look in the Apache or PHP error log.

Thats assuming its an Apache server  🤔

Quite often with shared hosting - no matter what you do to disable dangerous PHP commands, it still doesnt work and more often than not the host isn't willing or able to disable these as its affects all customers on the shared environment.