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IveLeft...

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Posts posted by IveLeft...

  1. Can someone tell me what i'm missing as this is driving me nuts....

    Moderator Group - RSS feeds - automatically posts in a forum

    Every post needs moderating - yet I cannot for the life of me find where this is to turn it off

    The two places I have this set to not be used is in the moderator group and the forum itself (attached)

    I have searched the ACP but cant find another setting which is causing this ?

    All pointers appreciated

     

    Screenshot 2021-12-28 at 17.48.42.png

    Screenshot 2021-12-28 at 17.49.40.png

  2. Did your configs ever work, because if they did then somethings changed so do you keep a record (tracking) of changes you have made to the files or backup the working files before changes ? 

    My config file works fine but im using Redis cache and not fastcgi, happy to send you a copy for you to try ?

  3. 17 hours ago, Jim M said:

    Unfortunately, the URL provided is not loading for me at all. I would suggest reaching out to your hosting provider if you are having issues with the site loading or loading code instead. These are signs that your server is not configured properly. Otherwise, I am happy to move this to our server forum where you can receive peer to peer help but I'm afraid, this is most likely outside our scope of support as it is configuration errors with the server.

    Homepage loads for me

    But then clicking on the Welcome's post link you get a page of code (same if you click on the store link)

     

    Screenshot 2021-12-11 at 15.20.29.png

    Screenshot 2021-12-11 at 15.20.44.png

  4. 1 hour ago, Marc Stridgen said:

    Our apologies for the inconvenience, we’re aware of an issue on our cloud and are working to correct that right now. We’ll have the issue fixed as as soon as we are able, and appreciate your patience while this is being handled.

    You can monitor the issue on our status page here:

    https://status.invisioncommunity.com/

    Thank you.

    How do those system metrics graphs work then as looking at them as a layman it looks like you have had no outage ?

  5. I dont know as it was 4.5.x 

    All I do remember is they were a NEWBIE on joining with restrictions and on making two posts were prompted to MEMBER where they could post links

    And on upgrade all members joining go straight to MEMBER

    I think I may have an old db backup if thats any good ? 

     

  6. Ok, we had in the older 4.5 (I think) a system set up where a new member was a NEWBIE and they couldn't post links and various other stuff, We upgraded to 4.6.8 and now 4.6.9 and we were getting a lot more first post spammers with links so the upgrade broke this rule (group promotion)  setting.

    Looking at Group promotions - Our promotion is still there but because of the new badges system all areas were blank so a new member joins as a newbie and automatically as there is nothing to say different in group promotions becomes a member with privileges

    I have now added a 2 post badge and put this as a group promotion into the system which is now working again

    You may want to look at this chaps 

  7. 2 hours ago, Marc Stridgen said:

    Whether it's a test site or otherwise, what my colleague states there is correct. You would need a self hosted license in order to restore the software to your own server. A backup would contain only your own custom data (attachments etc, and your database). These can be obtained on request from support via your client area

    Yes - I get that - Thankyou

    How is the backup provided ? File share service ? ftp ??? IE how do I get my hands on it to upload to a self hosted site ?

  8. 9 hours ago, Jim M said:

    Yes, we would provide you with a backup of your data and attachments. A self-hosted license would be required to restore the software though on your server. 

    I said move - sorry meant for a test site on self hosted license

    How do you provide the backup ? where would I retrieve it from ?

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