CodingJungle

I am working on a new version of it, i've had reports that delete doesn't currently work in the acp/modcp.

19 hours ago, superj707 said:

confirmed! Review is not working in downloads plus. Clicking the button simply scrolls to top of page but won't allow review to be made. Can you help?

i can't reproduce this on my local or my live site using dplus, so if you could send me in a PM a link to your site and an account i can use to test with. i'll try to debug to see what could be causing it.

8 hours ago, Unlucky said:

 

If the version you host will sort out all of our user problems and complaints can you pm me a deal about swapping from my self hostage package over to your hosted one please.

kjell is on the chat service and reports some issues with the online list. if you'd like to try it, i can set you up with a trial of it and you could see if it fixes it or is the same. that way i might have a better idea of how to approach the issue, as ruling out the node app server would limit the issue to a few things instead of an almost limitless list of things. if you are interested in this shoot me a PM,  so this way you aren't under any obligation for a service subscription till you can decide which one you'd like to continue with and then we can go from there (and if it turns out the issues are resolved, and kjell is experiencing a different type, then i'm sure we can come to a deal on the chat service that suits both of us).

1 hour ago, superj707 said:

@CodingJungle I don't know. I guess I just assumed it was downloads plus because I haven't really changed anything else there. For whatever reason my users can no longer leave reviews. IS there some permissions setting I might be missing or something?

the only permissions i am aware of are on the category permissions, there is one for review files.

21 hours ago, superj707 said:

Big problem. My sellers are very upset. Turns out that with current downloads plus those who purchase cannot leave a review. Can you help? @CodingJungle

I am not showing any issues with reviews and downloads plus, did you mean something else?

12 hours ago, Unlucky said:

Hi,

Have you had any feedback

This is how my chat moderator who spends a lot of time in the room explains it.

"Hi Been following the room over the weekend and it looks like there is still a problem with the list showing chatters in the room, many still dont appear when they enter, its 100% better than before but not right, the odd chatter has said his been booted out but nothing like before. The chatters in the room counter is definitely up the creek showing 3 or 4 when 10 are in"

 

only one feedback from the email i sent out, and that was more about a theme issue and where the count badge appears, nothing directly to do with the online list.

11 hours ago, Unlucky said:

Hi just to add I did ask this info to clear browser cache

Also we don't have any widget installed - just the chatroom

And it's the same people complaining that used to use it without issues.

We hardly have anyone log in anon

1 hour ago, Kjell Iver Johansen said:

I can partly confirm the report above. 

The numbers of users shown are correct both in menu and in the list. At the moment it displays 8 on top, 8 in the sidebar, and there is 8 usericons. But some users are not shown. They are typing in the chat, but they are not visible. They are not "hidden users".

Another problem some users reports is that they are thrown out of the chat. Could not connect to node... I have updated the IPS software with final patch, and users are deleting cache..

I'll go over it again, to see if i can find any possible reason why, as i mentioned before i had 27 users connected to it over a course of 3 or 4 hours and was not able to reproduce. (i used the chat service for this, i'll do it locally this time).

On 9/17/2017 at 8:22 AM, Stormlilly said:

Hi,

I am trying to decide whether to go with the hosted service or self-hosted version of Babble.

Can you point me in the direction of advantages vs disadvantages of one over the other?

Is the hosted typically more stable?

Thanks for your help.  

i've recently merged their two codebases, so they are relatively the "same" when it comes to what is under the hood. the chat service version communicates a bit differently (as it has an additional check to make sure the connected users belong to a site that is authorized to use the chat service).

Advantages of Self Hosted over the chat service:

• no limit on how many users can be connected, this will be limited by how many your server could handle.
• continues to function if you let your renewal expire (unless there is something in IPS that breaks it on an upgrade).

Disadvantages of Self Hosted over the chat service:

• limited support (as i will only address issues that are directly caused by the PHP app and in babble.js, any issues stemming from node.js/server configuration i don't cover).
• no port blocking. a lot of public/work networks will block any ports outside of 80/443. the chat service uses SSL URL so port 443 is used by default.

for me the chat service is more ideal, as the self hosted just this year alone has racked up about 250 hours in support, but the chat service (counting its testing period from november of last year) has roughly been 15 hours. the biggest support issue with the chat services seems to be the keys don't want to always activate (not sure what is causing it, as it is a nexus license key api i'm using), but this has only happened to 3 of the people who have subscribed to it, and i can always manual activate in that instance. There is also the upto 2 hour wait time after activation or private key update, that some have complained about (after activation or private key update, which rarely happens, it can take up to 2 hours before the chat service registers your license key).

48 minutes ago, Unlucky said:

I don't have the time to sit in and keep watching every change as have other sites to work on but something is definately very wrong with the recent updates of this babble app

to be frank, this sounds like something is restarting the babble app in nodejs on the server. most of the recent versions since 2.4.0 have all been to address problems you have reported, the original "problem" that you ran into with 2.4.0 was a change that was made to fix a "ghosting" issue. before the online list was stored on both the user side and in babble.js, but storing it on the user side and then just "updating" it only on the client side when new user joined and removing "dead" ones, was causing the ghosting. so now the list is stored and updated only in the babble.js, then sent to the clients each time a new person comes in or logs off. connected clients also periodically send a "heart beat" to babble.js to let it know that the user is still connected, this will also cause to send out new list every once in awhile too. 

today i installed 5 browsers onto my two laptops, desktop and the kids desktop and grabbed every available tablet in my house (which there are 7) and logged into each with a different user. so i had 27 people logged in. i let them set for about  3 1/2 to 4 hours, i would  let them go idle and every 10 or 20 minutes i would go around to all them clicking the idle message to return to the chat. some i even setup to refresh the page every 5 or 10 minutes, to duplicate exiting and entering. so i spent a great deal of time today attempting to duplicate any possible issue, across a myriad of devices and OS's (my two laptops run ubuntu linux, my desktop and the kids computer were windows 10 and 5 of the tablets are fireOS, 1 is android 7.1.1 and the last is iOS 10.3.3). 

I will send out a mass email from my site here in a bit, to ask any one with a self hosted package that purchased there to let me know if they are having any issues with the online list with these latest updates. i also ask any who have purchase here, to either post here or send me PM to let me know if you are having any issues with the online list, cause right now i'm dead in the water with what could be happening as i am a 100% certain i can not reproduce this. 

2 minutes ago, Unlucky said:

still the issue with not all members in chatroom showing / disappearing

userlist tab is not showing correct number of users in chatroom

same problems as before since last few upgrades

only feeding back members feedback

have them clear there browser caches, i will see if there is any way i can reproduce it. also make sure to inform them that anonymously logged in members will not appear in the counts or in the online list, that is essentially how the rest of IPS works with that option enabled when they log in, so i don't see me making an exception, cause i would get complaints that it shows them instead of them not being shown. also if you have a babble widget using that room with the members list disabled, they will be added to the counts (which is a bug) but not show up in the online list if the online list is disabled on the widget.

5 minutes ago, Unlucky said:

We still have this issue and members complaining - please advise

need to know what is wrong with it? what is not working about it? before i can see what is wrong with it or attempt to fix it, as all my testing has shown it to be working as intended.

Just now, superj707 said:

isn't the personal store for the users already a think with Downloads Plus?

yes, but these are ideas for "Commerce Plus"

8 hours ago, jair101 said:

- Ability to use virtual currencies. Right now commerce is tied only with real life currencies, which is an inconvenience for everyone that use one of the Point systems and want to be able to use Commerce for users to pay with points. 

this might be better done by the point system that you use, instead of me trying to make it work with all of 'em that are available on the market.

8 hours ago, jair101 said:

- Splitting of payment methods per currency choice. Paypal can be good for one currency but very bad for another. 

not sure i know what you mean here.

9 hours ago, jair101 said:

- Ability to buy digital products (like upgrade subscriptions) for someone else - similar to reddit gold
- Ability to pay what you want for a digital product
- Personal store for the users - I know that classfields app does something similar.

I like these ideas. as for the store, i would have to check it out better, but i'd prolly end up doing what i do with downloads plus stores, where they are "pseudo".

1 hour ago, Unlucky said:

ok restarted babble to cure connection issue, but any advice on other issues?

what is not accurate about it? remember anonymous logged in users will not show in chat, or if you have a widget with that room somewhere with the online list disabled on it.

57 minutes ago, jair101 said:

Have you thought about expanding the "plus" in to series? Gallery, commerce, etc. can use some improvements similar to the downloads app.

i've thought about making something for forums like adding in community moderation (like setting a threshold when a post is rated down, and its positive to negative ratio hits the threshold it's content gets "hidden" like a spoiler and flagged for moderators to look at to see if it needs removed). i've also thought about doing a catgory-less forums, have everything tag driven, and add in hashtags like twitter has, that can be searched for and what not, but it appeared IPS was going to be adding them in, but that doesn't appear to have happened yet. i've also thought about making a "chan" style addition to forums, where anonymity is the name of the game, and its made mostly for sharing images. i also like the threaded nature of say reddit and tumblr, thought about adding those into forums as well.

i've never really used gallery, I've always been fond of pinterest, but not sure how many others have been. blogs imho is a lost cause, its not a very interesting app to begin with. commerce i would be open to making changes to it, the one thing i've been wanting for a long time is front end submissions, paid submissions, and even actual digital downloads, as i use it on my site, and each of my downloads get linked to a product. it be nice to offer it directly in commerce instead of having downloads.

i've thought about generalizing questions and answers after i rework it (right now it works, but its kinda plain and has a few bugs in it), and the tab ordering, and the amazon style review additions i did in downloads plus and bring those features to the other apps that use them. as long as they use the node/item/comment/review class's, i could introduce those features to 'em.

if you have any suggestions for other "plus" apps, i am always considering new apps.

On 9/11/2017 at 8:03 AM, Unlucky said:

Any ETA on the beefed up duplicate member logger?

Hopefully by the end of the week. decided to rewrite it and come at it from a different approach.

5 hours ago, superj707 said:

Also, wondering if we can have an option to make "other files from submitter" random instead of by date? That way we can see different files all the time if submitter has many files.  really enjoying all of your work. Thank you

this option is already there. go to ACP->Community->Downloads->Settings, click on the "Downloads Plus" Tab, and scroll below the "Status" stuff, you should see "Author Files" Header, and with the two options for author files, if random is enabled it will go by random, if disabled it will do by date. you can also set how many to display. i should remind you "random" can be a bit "costly" on the db query if there are a lot of files. so if you are having slow queries, its more than likely it. if it becomes an issue, i'll setup a "cache" for it and have it refresh every 10 minutes or so.

5 hours ago, superj707 said:

Eagerly awaiting the next downloads plus.  Looking forward to the banner option in the personal store.

other apps took precedent last week and this week (babble mainly), this weekend it will probably be duplicate member app, its been neglected. if it was a kid and i was its father, it would be in a state home for how badly i've neglected it. so hopefully next week i can turn my attention back to downloads plus, get questions redone and finish up guides and roadmaps and add in a few other features i've been thinking about (like a full listing of support reports for any of the files i have, as it is tedious going between files lol).

2.4.2 was the last version. 2.4.3 was just released. Make sure u have the right one the self hosted and chat service has the same version now

2 hours ago, Zen Geek said:

No problem, enjoy the holiday! Thank you

babble self hosted and chat service 2.4.3 both released, has the room fix in it, and further tweaks to the "online list" to improve reliability (noticed an issue last night with guest accounts). 

3 hours ago, Zen Geek said:

Using the latest 2.4.1 babble version.

We are unable to switch rooms. I can click on another room, but it takes me back to the default room.

yeah noticed this last night when working on the chat service update, i will be releasing 2.4.3 later today after a little more testing (having a labor day bbq, so things are going a bit hectic around the house atm). 

2 minutes ago, jair101 said:

My question was more like if it is possible to parse pages records or blocks in the tooltip. I.e., if I can use template tags in the tooltip or it is only editor and some pure html?

it is a codemirror editor (as a lot of request when i first came out with it was to allow full html useage, and the cke editor doesn't allow that). it doesn't do template logic at this time, but i might consider adding it in a future version, as it is n't "hard" to do, and i do something similar already in my CJ Menu application, so i could probably scarf the code from it. 

so to answer your question, it can do bbc, some editor stuff and raw html and of course plain text  

4 hours ago, Unlucky said:

Hi,

Latest member issue reported this lunchtime

"further to my telling you about the issues with chat room not showing who is in it has now got worse ppl are being kicked out ait seems when someone enters the the mainly it did work or a bit this morning but is back to how it was again now and getting worse no sound now "

the sounds are working for me if they are enabled, i can't reproduce that issue at all. i am releasing 2.4.2 where i have loosened up the timings a bit on the babble.js

4 hours ago, jair101 said:

1. Is it easy to change the styling from link to something similar to the way IPS does it, like for example when you type ACP ? I find the link a bit obtrusive. 

 

there are two css classes that get applied to the keywords they are "keyword" and "keywordurl" that you can style in your customs.css to make them appear any way you like.

4 hours ago, jair101 said:

2. Can the keywords tooltips be pulled from pages records or even do external api calls? I guess the first one can be achieved with Automatic Rules, but it would be great if the tooltip has the flexibility to do everything. 

 

at this time you can't use external API's, but you can link to IPS Page Databases (as you can create a URL keyword and provide the link to the record). 

4 hours ago, jair101 said:

3. Are the keyword tooltips applied when the topic is published or they are also retroactively applied to all posts containing the keywords? I will have to refresh the tooltip data frequently (linked to the previous question I asked), which probably means deleting and recreating the tooltips on each day (with the help of automation rules). 

they are done at display runtime,  so they always appear "up to date". 

Babble 2.4.1 with improved online list (hopefully it is finally fixed, in my testing i wasn't able to reproduce any of the previous issues). you will need to follow the upgrade guide here: https://codingjungle.com/tutorials/babble/upgrade-from-240-to-241-self-hosted-r34/

1 hour ago, superj707 said:

The amazon review style looks GREAT!!

you can thank @Adriano Faria for that one, he gave me the idea

alright i think i fixed the online list. i'm gonna test it out some more and try to get a new version tomorrow.  same with the chat service version, which will have the fixes in it that the self hosted will have. 

On 8/31/2017 at 2:32 PM, Kjell Iver Johansen said:

The menucount does only show for people inside the chat - not for people not in the chat. Thats how it is on my sites - that both have the chatservice..

20 hours ago, Claudia999 said:

Thanks for this info. Now I have ArrowChat. There is no menucount too and this is the most unlikely feature for my users.

this will be fixed in the next version. 

9 hours ago, Unlucky said:

just had a report in that sound is not working now - any ideas

make sure the urls on the sound tab in configuration are correct, and they have them enabled in their settings.

9 hours ago, Unlucky said:

got the new version of  babble installed

 

2.4.0 is the latest version? i haven't released the next one yet. 

3 hours ago, Unlucky said:

" We can now post but it is still not right, many occupants not showing on the list so difficult to strike up a conversation. "

 

after about 3 hours with the assistance of two laptops, my desktop, 3 fire tablets, a ipad and my phone, i am able to reproduce the issue reliably now with just my laptop and desktop. i'm working to see how to fix it, as it is a race condition in the code (there is still a mobile device hangup, but one step at at time).  

@superj707 downloads plus 2.1 released.