Jump to content

abobader

Clients
  • Posts

    705
  • Joined

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Forums

Events

Store

Gallery

Posts posted by abobader

  1. 3 hours ago, Daniel F said:

    Yes, but the files belong to this account, so I'm not allowed to edit them with the SFTP account which we have on file ( ip.....) 

    Could contain: Text

    Sorry Daniel about that, it fixed now, please try again, thanks.

  2. 13 minutes ago, Daniel F said:

    The access works, but the user which we have on file ( ab*-***t ) doesn't have permissions to make changes to the files, because all the IPS related files belong to mb****dm)

    Hi Daniel,

    As in the access info under "Notes" for the test site SFTP, the user is not ab*-***t but it: ip****t also the password is different.

    Regards,

  3. 9 minutes ago, Daniel F said:

    @abobaderCan you please make sure that the provided SFTP account has permissions to edit the IPS files to apply my patch to see if it going to resolve your issue or if there's something else going on 🙂

    Hi Daniel,

    Yes the info on the access info in the "Note" section for test site SFTP and it has permission to edit the files there.

    Regards,

  4. 14 minutes ago, Nathan Explosion said:

    @abobader - if you wish, I can take a quick look at this for you with the aim of providing a little more information on the "what is happening" when that spinning circle appears.

    If OK, send me ACP credentials and I will jump on and take a closer look.

    Hi Nathan,

    PM send, thanks for your help.

    Regards,

  5. 28 minutes ago, Marc Stridgen said:

    There is nothing I can see in those logs. We should have another release out shortly, so please check on that once its available, and then let us know

    I just update to 4.7.2 on the test site and sorry to say, same problem, I still had all the apps/plugins disable.

    I see some tasks still running, I will update back when all done just in case.

  6. 1 hour ago, Marc Stridgen said:

    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

    We look forward to further assisting you.

    Hi Marc,

    It on the test site, and the access info is correct.

    The live site still on latest release as 4.7.1

    Thanks for looking to the above issue on the test site.

    Regards,

  7. 6 minutes ago, Marc Stridgen said:

    are these only applications from one specific author? I feel we need to narrow that down first of all

    Hi Marc,

    They are from different authors, same issue as when I enable one as testing.

    1 minute ago, Marc Stridgen said:

    Please ensure your access details are up to date, and we can then take a look at the error logs.

    Access details are fine and ok, you can try Jim to access the test site as any time you like.

    Sorry I meant Marc, sorry buddy 🙂

×
×
  • Create New...