abobader
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Posts posted by abobader
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13 minutes ago, Daniel F said:
The access works, but the user which we have on file ( ab*-***t ) doesn't have permissions to make changes to the files, because all the IPS related files belong to mb****dm)
Hi Daniel,
As in the access info under "Notes" for the test site SFTP, the user is not ab*-***t but it: ip****t also the password is different.
Regards,
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9 minutes ago, Daniel F said:
@abobaderCan you please make sure that the provided SFTP account has permissions to edit the IPS files to apply my patch to see if it going to resolve your issue or if there's something else going on 🙂
Hi Daniel,
Yes the info on the access info in the "Note" section for test site SFTP and it has permission to edit the files there.
Regards,
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14 minutes ago, Nathan Explosion said:
@abobader - if you wish, I can take a quick look at this for you with the aim of providing a little more information on the "what is happening" when that spinning circle appears.
If OK, send me ACP credentials and I will jump on and take a closer look.
Hi Nathan,
PM send, thanks for your help.
Regards,
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28 minutes ago, Marc Stridgen said:
There is nothing I can see in those logs. We should have another release out shortly, so please check on that once its available, and then let us know
I just update to 4.7.2 on the test site and sorry to say, same problem, I still had all the apps/plugins disable.
I see some tasks still running, I will update back when all done just in case.
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12 hours ago, Marc Stridgen said:
Please could you check your server error logs to see if anything is showing up there?
I send the logs by PM, thanks.
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1 hour ago, Marc Stridgen said:
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section.Â
We look forward to further assisting you.
Hi Marc,
It on the test site, and the access info is correct.
The live site still on latest release as 4.7.1
Thanks for looking to the above issue on the test site.
Regards,
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2 hours ago, DawPi said:
It's a known issue
Yes, we got that as well since beta 2.
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Same thing here as well @bosssÂ
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Beta 3 fix the issue, well done.
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Thanks IPS team for fixing this for upcoming beta, well done.
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6 minutes ago, Marc Stridgen said:
are these only applications from one specific author? I feel we need to narrow that down first of all
Hi Marc,
They are from different authors, same issue as when I enable one as testing.
1 minute ago, Marc Stridgen said:Please ensure your access details are up to date, and we can then take a look at the error logs.
Access details are fine and ok, you can try Jim to access the test site as any time you like.
Sorry I meant Marc, sorry buddy 🙂
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Hi @Jim MÂ
Yes, disable all apps/plugins solve the issue, but as I just enable back any of them, problem back again as reported by @Richard ArchÂ
Also notice repeated error log about gallery and download that I do not have.
Â
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I wish you the best @RikkiÂ
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Sorry I forgot to say this on my test site, not my live site (live site still on 4.6.*).
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Hi @DawPiÂ
As I understand it, the member group can delete his/her account without admin get involte in this actions. correct?
Also will this update to 4.7? Thanks.
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Hi @DawPiÂ
When you have time, please update this to 4.7, thanks.
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On 6/11/2021 at 3:31 PM, CEP said:
I think it wouldn't work if you didn't logged in, right?
It only can be used by the logged users, right? @newbie LACÂ
2 hours ago, iDest said:Your plugin does not currently work with the new version of IPS, will you update it or not?
Please read this thread:
Â
- Bethanyrayne and Meddysong
- 2
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Â
@Marc Stridgen Please move this thread to:
https://invisioncommunity.com/forums/forum/506-requests/
Since I guess it mainly request modification matters, thanks.
After IBP 4.7.2 upgrade, when I open support bar the page NOT completely loaded
in Technical Problems
Posted
Same thing from 4.7.2 beta 6 to released of 4.7.2:
Â