WebCMS Posted January 7 Share Posted January 7 When "Post Before Registering" is set to Allowed, guest users can submit comments on topics without registering/logging-in but the comment gets submitted immediately (skipping the registration process) for approval and the admin as no clue of what the guest user's email address is or if it was a bot submission as email address is not exposed on the approval form. The guest user has no clue the content got submitted as "possible spam". Here is what the config option says but the registration process is skipped before the submission - "Guests will see the ability to submit content and then will immediately be prompted to register an account before the content is actually submitted and viewable. This is useful for encouraging guests to register. Guest users will have up to one week to complete their registration before their content will be permanently removed. If the guest user does not complete their registration immediately, they will be sent a reminder email shortly after making the post." Also, I saw an article submitted by a guest user with empty title and empty body. Link to comment Share on other sites More sharing options...
Jim M Posted January 7 Share Posted January 7 I would advise disabling third party addons/themes and testing again, this is not how Post Before Register functions. Moderators would not see the post if configured correctly and nothing is causing it to function incorrectly Please also post things like this in Support rather than Feedback. Link to comment Share on other sites More sharing options...
WebCMS Posted January 7 Author Share Posted January 7 (edited) I've disabled the single installed plugin and used the Default theme. When I reply to a topic using the comment form - after clicking the Submit Reply button, the notification flashes saying, "Your content will need to be approved by a moderator" but the Registration step is skipped. There is no email or notification to the admin or mod and the admin/mods have no clue a comment is awaiting approval until they stumble on it. On clicking Add Article, I'm taken to - On clicking the Save button, the same notification appears "Your submission needs to approved by the Administrator" but the Registration step is skipped and there is no article form. I get the Admin email saying Guest has submitted an article with a button to approve it. When I click the "Got to Article" button in the email, it takes me to the error page "This page isn't working" /articles/-r40/ When I use the above URL in a guest browser, it says "That page doesn't exist" I see the empty article under ACP > Pages > Articles with empty title and empty body (as expected) because there was no article form rendered for the guest - just the email input field with the Save button as above. I thought these may be possible bugs and hence posted the topic here. Is there a page detailing what topics to submit in which forums? Edited January 7 by WebCMS Link to comment Share on other sites More sharing options...
Jim M Posted January 7 Share Posted January 7 Could you please let me know what moderation restrictions you have imposed here that require approval? I tried with group-imposed moderation restrictions, and I am unable to reproduce what you mention here. I am correctly getting the registration form and only have my guest's content show when I complete the registration process. 12 hours ago, WebCMS said: I thought these may be possible bugs and hence posted the topic here. Is there a page detailing what topics to submit in which forums? Bugs, issues, etc... would be submitted to our Support forum as support is required to aid you resolve the issue, tell you if it functions as intended, etc... Feature suggestions/improvements, software/company feedback, etc... would be submitted to Feedback as this is more product/company focused and non-support oriented, it will not fall under our usual SLA 😉 . Link to comment Share on other sites More sharing options...
WebCMS Posted January 7 Author Share Posted January 7 (edited) Just tried again on Chrome, Safari and Brave browsers and all of them skipped the Registration step and for articles, no article form is rendered and saving an empty article (as mentioned above). System > Settings > Posting - Post Before Registering: Allowed Groups > Guests - GROUP SETTINGS Can access Site: Yes Allow filtering by this group?: Yes Can be ignored?: Yes CONTENT Show inline moderation events: Yes Rest of the config settings for Guests group are all either Off or Disabled. I guess these are all default config settings and don't remember having changed any config settings for Guests group. My site is on IC cloud. Is "Technical Problems" the Support forum? Edited January 7 by WebCMS Link to comment Share on other sites More sharing options...
Jim M Posted January 7 Share Posted January 7 1 minute ago, WebCMS said: Just tried again on Chrome, Safari and Brave browsers and all of them skipped the Registration step and for articles, no article form is rendered and saving an empty article (as mentioned above). System > Settings > Posting - Post Before Registering: Allowed Groups > Guests - GROUP SETTINGS Can access Site: Yes Allow filtering by this group?: Yes Can be ignored?: Yes CONTENT Show inline moderation events: Yes Rest of the config settings for Guests group are all either Off or Disabled. I guess these are all default config settings and don't remember having changed any config settings for Guests group. My site is on IC cloud. We would need to know what is causing moderation approval here for your members. Guest group would not be impacted by this. 1 minute ago, WebCMS said: Is "Technical Problems" the Support forum? Yes, it is indeed. I moved the topic here for you 😉 Link to comment Share on other sites More sharing options...
WebCMS Posted January 7 Author Share Posted January 7 10 minutes ago, Jim M said: We would need to know what is causing moderation approval here for your members. Guest group would not be impacted by this. Ok, I hope I've provided enough info. Link to comment Share on other sites More sharing options...
Jim M Posted January 7 Share Posted January 7 4 minutes ago, WebCMS said: Ok, I hope I've provided enough info. I'm afraid, we would require what your members are getting approval for moderation. That is not included in what you have provided so we would require more info. Link to comment Share on other sites More sharing options...
WebCMS Posted January 7 Author Share Posted January 7 Members group - GROUP SETTINGS Can access site: Yes Can login anonymously: Allowed Allow filtering by this group: Yes Can be ignored: Yes CONTENT Can create polls: Yes Can vote in polls: Yes Show inline moderation events: Yes Can use tags?: Yes Can use prefixes? Yes Can give star ratings for content?: Yes Can change rating?: Yes Can edit own content?: Yes to all checkboxes Can report content?: Yes Require approval before content shows?: Yes SOCIAL Can edit profile information?: Yes Allow animated profile photos?: Yes Can upload a cover photo?: Yes Can view Display Name History: Yes Can view who reacted?: Yes Can post status updates?: Yes Can import status updates?: Yes BLOGS Can create blogs?: Yes Can comment on blog entries?: Yes Rest of the settings are all Off for Members group. HTH Link to comment Share on other sites More sharing options...
Jim M Posted January 7 Share Posted January 7 After logging into your community, I was able to find what I needed but using the same settings, I am unable to reproduce this. I have, however, turned this into a ticket so we can investigate what is happening here more closely. It seems there are a lot of configurations done to your environment so we will need to inspect this to see what may be happening here. Please watch your email for further correspondence. WebCMS 1 Link to comment Share on other sites More sharing options...
Stuart Silvester Posted January 7 Share Posted January 7 In Pages, each custom field has it's own permissions. You'll need to configure these for the title and content field (and any others) to enable guests to see them on the new record form. Jim M and Joel R 2 Link to comment Share on other sites More sharing options...
WebCMS Posted January 7 Author Share Posted January 7 I enabled permissions to Title and Content for Guests and see the fields on the article form. However, it skips the Registration step for topics, comments and articles (I assume you are looking into it, though). Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 9 Share Posted January 9 I would add any further information you have to your ticket. I see Daniel responded on there a short time ago Link to comment Share on other sites More sharing options...
UncrownedGuard Posted February 13 Share Posted February 13 Don't want to bring up an old topic, but this is the exact issue I am now having on both of my cloud communities. Guest's have no posting permissions, but I do have "Post Before Registering" allowed. Guests are currently able to post replies to topics and send them for approval. Guests are shown this message "You can post now and register later. If you have an account, sign in now to post with your account.", but when they add an email and submit the reply, it pops up that the post was sent for moderation approval and no registration form appears. Recording 2024-02-13 150035.mp4 Link to comment Share on other sites More sharing options...
Jim M Posted February 13 Share Posted February 13 4 minutes ago, UncrownedGuard said: Don't want to bring up an old topic, but this is the exact issue I am now having on both of my cloud communities. Guest's have no posting permissions, but I do have "Post Before Registering" allowed. Guests are currently able to post replies to topics and send them for approval. Guests are shown this message "You can post now and register later. If you have an account, sign in now to post with your account.", but when they add an email and submit the reply, it pops up that the post was sent for moderation approval and no registration form appears. Recording 2024-02-13 150035.mp4 8.13 MB · 0 downloads The ticket was converted to a bug for our developers to resolve. It is estimated for the next release but that is not written in stone yet. UncrownedGuard 1 Link to comment Share on other sites More sharing options...
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