Data at Your Fingertips: Explore Our New Reporting and Statistical Capabilities By Ryan Ashbrook Tuesday at 01:29 PM
sadface201 Posted April 18 Share Posted April 18 After updating to v4.7.9, we're unable to view any user profile. This is the error we receive: I disabled all plugins and apps but it had no effect. Link to comment Share on other sites More sharing options...
DawPi Posted April 18 Share Posted April 18 I see trophies reference there still. Are you sure that you disabled everything? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 18 Share Posted April 18 There is also a profile privacy one there. Not everything is disabled there unfortunately. Link to comment Share on other sites More sharing options...
sadface201 Posted April 18 Author Share Posted April 18 8 hours ago, DawPi said: I see trophies reference there still. Are you sure that you disabled everything? 7 hours ago, Marc Stridgen said: There is also a profile privacy one there. Not everything is disabled there unfortunately. I took the screenshot after re-enabling everything but it's the same when they're disabled: Link to comment Share on other sites More sharing options...
Solution Jim M Posted April 18 Solution Share Posted April 18 You may wish to review your system log with a lot of different errors (50.76 GB worth) in there. As you're using ElasticSearch, I would suggest checking to ensure your connection there is fine and rebuilding the search index to see if this helps resolve the issue. Link to comment Share on other sites More sharing options...
Randy Calvert Posted April 18 Share Posted April 18 Or do you really need Elasticsearch? Try turning it off awhile and see if it fixes the problem. Jim M 1 Link to comment Share on other sites More sharing options...
sadface201 Posted April 18 Author Share Posted April 18 6 hours ago, Jim M said: You may wish to review your system log with a lot of different errors (50.76 GB worth) in there. As you're using ElasticSearch, I would suggest checking to ensure your connection there is fine and rebuilding the search index to see if this helps resolve the issue. It seems our ElasticSearch was inactive and after enabling it, the issue has been resolved. Thank you Jim! Jim M 1 Link to comment Share on other sites More sharing options...
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