Data at Your Fingertips: Explore Our New Reporting and Statistical Capabilities By Ryan Ashbrook 3 hours ago
ForInvision Posted January 12 Share Posted January 12 (edited) Hello! I am trying to install (BIM) Topic Thumbnail, through the Marketplace in my admin panel. However, each time I am trying to install it, I get this error 'There was an error installing this resource, please submit a support ticket for further assistance' (print screen attached) . Edited January 12 by ForInvision Link to comment Share on other sites More sharing options...
Randy Calvert Posted January 12 Share Posted January 12 You might want to contact the resource author for assistance. IPB does not provide support for third party resources. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 12 Share Posted January 12 Contacting the author is what I would do in the first instance. Of couse if you are seeing issues with other applications/plugins as well, please let us know. Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 12 Share Posted January 12 10 hours ago, ForInvision said: Hello! I am trying to install (BIM) Topic Thumbnail, through the Marketplace in my admin panel. However, each time I am trying to install it, I get this error 'There was an error installing this resource, please submit a support ticket for further assistance' (print screen attached) . Take a look in your logs. Usually this is an error in the marketplace ACP module. See the code error there. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 12 Share Posted January 12 Not always. Taking a quick look there, I suspect the issue is being caused by the fact you look to already have that application there, but outdated. I would say also, you have many issues showing on your support area you should address, and you are a few releases out of date there Link to comment Share on other sites More sharing options...
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