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Posted January 12, 20232 yr Hello! I am trying to install (BIM) Topic Thumbnail, through the Marketplace in my admin panel. However, each time I am trying to install it, I get this error 'There was an error installing this resource, please submit a support ticket for further assistance' (print screen attached) . Edited January 12, 20232 yr by ForInvision
January 12, 20232 yr You might want to contact the resource author for assistance. IPB does not provide support for third party resources.
January 12, 20232 yr Community Expert Contacting the author is what I would do in the first instance. Of couse if you are seeing issues with other applications/plugins as well, please let us know.
January 12, 20232 yr 10 hours ago, ForInvision said: Hello! I am trying to install (BIM) Topic Thumbnail, through the Marketplace in my admin panel. However, each time I am trying to install it, I get this error 'There was an error installing this resource, please submit a support ticket for further assistance' (print screen attached) . Take a look in your logs. Usually this is an error in the marketplace ACP module. See the code error there.
January 12, 20232 yr Community Expert Not always. Taking a quick look there, I suspect the issue is being caused by the fact you look to already have that application there, but outdated. I would say also, you have many issues showing on your support area you should address, and you are a few releases out of date there
