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Problem with installing paid plugin through the Marketplace 


ForInvision

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Hello!

I am trying to install (BIM) Topic Thumbnail, through the Marketplace in my admin panel. However, each time I am trying to install it, I get this error 'There was an error installing this resource, please submit a support ticket for further assistance' (print screen attached) .

 

Could contain: File, Webpage, Business Card, Text, Paper, Person, Page, Pc, Electronics, Computer

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10 hours ago, ForInvision said:

Hello!

I am trying to install (BIM) Topic Thumbnail, through the Marketplace in my admin panel. However, each time I am trying to install it, I get this error 'There was an error installing this resource, please submit a support ticket for further assistance' (print screen attached) .

 

Could contain: File, Webpage, Business Card, Text, Paper, Person, Page, Pc, Electronics, Computer

Take a look in your logs. Usually this is an error in the marketplace ACP module. See the code error there.

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