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Got stuck during upgrade to 4.7.4

Michael Grote

By Michael Grote
in Technical Problems

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Michael Grote Explorer

Michael Grote

Posted
Posted

Hello,

during the download part of the upgrade process the process got stuck with about 94%.

There is an error message:

Quote

#0 /var/www/foren/applications/core/modules/admin/system/upgrade.php(647): IPS\core\modules\admin\system\_upgrade->_getDownloadKey()
#1 /var/www/foren/system/Helpers/Wizard/Wizard.php(181): IPS\core\modules\admin\system\_upgrade->_login()
#2 /var/www/foren/applications/core/modules/admin/system/upgrade.php(109): IPS\Helpers\_Wizard->__toString()
#3 /var/www/foren/system/Dispatcher/Controller.php(118): IPS\core\modules\admin\system\_upgrade->manage()
#4 /var/www/foren/applications/core/modules/admin/system/upgrade.php(54): IPS\Dispatcher\_Controller->execute()
#5 /var/www/foren/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\system\_upgrade->execute()
#6 /var/www/foren/31cadmin_x329yc_44/index.php(13): IPS\_Dispatcher->run()
#7 {main}

Any ideas?

Michael

Jim M Grand Master

Jim M

Posted
Posted
1 minute ago, Quotes said:

Someone else reported the same issue

 

This issue was different, I'm afraid.

There may have been a slight issue while we were making changes on our end. Could you please try again?

Quotes Apprentice

Quotes

Posted
Posted

I did a rollback and tried again. On step 4 I see the green progress bar moves quite rapidly and then gets stuck at the end, then all I see is a spinning wheel saying downloading. Tried on another site, same issue. Have now rolled both sites back and will wait until things are fixed at your end.

Jeffrey Roberts Enthusiast

Jeffrey Roberts

Posted
Posted (edited)

I am also stuck on downloading (self-hosted), but I don’t have an error message. I stopped it.

Waiting on confirmation that this is a problem that is being worked on.

Edited by Jeffrey Roberts
Chris027 Experienced

Chris027

Posted
Posted
8 minutes ago, hpcrazy said:

Stuck too - ending up here. Tried like 6 times now all with the same result.

Could contain: File, Page, Text, Webpage

I'm here as well. At least it's on my test server. However, I just spent quite a bit of time troubleshooting, thinking it was my issue.

hpcrazy Community Regular

hpcrazy

Posted
Posted
5 minutes ago, Chris027 said:

I'm here as well. At least it's on my test server. However, I just spent quite a bit of time troubleshooting, thinking it was my issue.

And how did you solve it ?

hpcrazy Community Regular

hpcrazy

Posted
Posted
4 minutes ago, Adlago said:

I waited a bit on this download attempt then was redirected to this page - also not working...

Could contain: Page, Text, File

also ended up there like after 15 min of waiting

3 minutes ago, Chris027 said:

I didn't. I finally gave up and came here, only to find out I should've come here in the first place. Looks like an IPS issue. 

Looks like - i will not go for the manual upgrade since I have a lot of paying customers on my site, can not afford to have my site down longer then a few moments. I wait till I get a confirmation here that it's working.

Jim M Grand Master

Jim M

Posted
Posted

Thank you for all the reports. This is something we're looking into. Anyone who wants to upgrade, can do so via a manual upgrade as this issue is separate from the software itself.

Adlago Mentor

Adlago

Posted
Posted
6 minutes ago, Jim M said:

 Anyone who wants to upgrade, can do so via a manual upgrade as this issue is separate from the software itself.

I think that no one should be in a hurry - I will personally wait for a correct update.

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