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When accessing the support tool in the ACP, the PHP8 compatibility scanner spins for a minute and then just turns red like below.  

Could contain: Text

There is nothing noted, but I'm wondering if this is a problem that needs to be addressed as it is highlighted as an error.  

Ive tagged this for our developers to review and advise accordingly

Same:

 

 

I'm receiving the same error in the PHP8 Compatibility Scanner: There was an error loading the hook scanner results, but only if I DO NOT enable an application that is not compatible with PHP8

Now running 4.7.2.1

Edited by Jeffrey Roberts

I'm not getting the same issue myself, so have created a new ticket on this so we can take a closer look

  • 6 months later...

Same here after update to 4.7.9. today

On site "get Support" 

TypeError: array_keys(): Argument #1 ($array) must be of type array, null given (0)
#0 public_html/applications/core/modules/admin/support/support.php(818): array_keys()
#1 public_html/applications/core/modules/admin/support/support.php(228): IPS\core\modules\admin\support\_support->_showBlockCaching()
#2 public_html/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\support\_support->getBlock()
#3 public_html/applications/core/modules/admin/support/support.php(48): IPS\Dispatcher\_Controller->execute()
#4 public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\support\_support->execute()
#5 public_html/admin/index.php(13): IPS\_Dispatcher->run()
#6 {main}
There was an error loading the hook scanner results.
34 minutes ago, wegorz23 said:

Same here after update to 4.7.9. today

On site "get Support" 

TypeError: array_keys(): Argument #1 ($array) must be of type array, null given (0)
#0 public_html/applications/core/modules/admin/support/support.php(818): array_keys()
#1 public_html/applications/core/modules/admin/support/support.php(228): IPS\core\modules\admin\support\_support->_showBlockCaching()
#2 public_html/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\support\_support->getBlock()
#3 public_html/applications/core/modules/admin/support/support.php(48): IPS\Dispatcher\_Controller->execute()
#4 public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\support\_support->execute()
#5 public_html/admin/index.php(13): IPS\_Dispatcher->run()
#6 {main}
There was an error loading the hook scanner results.

I fixed it by my self added some code in that file. 

 

I am not seeing this at all on 4.7.9. Please let us know what you found if you have found a bug. I can then get that added to our bug tracker so that nobody else has the same issue

Just upgraded from 4.7.8 to 4.7.9 and got the same error.

Could contain: Page, Text

2 minutes ago, vv1c said:

Just upgraded from 4.7.8 to 4.7.9 and got the same error.

Could contain: Page, Text

I have created a ticket for this so we can look further into the issue, we'll be in touch via email

  • 2 months later...
On 4/11/2023 at 3:31 PM, Marc Stridgen said:

I am not seeing this at all on 4.7.9. Please let us know what you found if you have found a bug. I can then get that added to our bug tracker so that nobody else has the same issue

currently its fixed after update. 

5 hours ago, wegorz23 said:

currently its fixed after update. 

Glad to hear it 🙂 

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