AngelsWin.com Posted August 23, 2022 Posted August 23, 2022 I'm getting these right now on my website. For the past 10 minutes actually.
Jim M Posted August 23, 2022 Posted August 23, 2022 Please clear your browser's cache and try again 🙂 AngelsWin.com 1
AngelsWin.com Posted August 23, 2022 Author Posted August 23, 2022 1 minute ago, Jim M said: Please clear your browser's cache and try again 🙂 Looks to be fine now, Jim. Any idea what happened?
Jim M Posted August 23, 2022 Posted August 23, 2022 Coincidence in accessing when the servers were scaling to fit need 🙂 . Very rarely happens that this is visualized as it is very quick that it is unnoticeable. AngelsWin.com 1
AngelsWin.com Posted August 23, 2022 Author Posted August 23, 2022 15 minutes ago, Jim M said: Coincidence in accessing when the servers were scaling to fit need 🙂 . Very rarely happens that this is visualized as it is very quick that it is unnoticeable. Great, thank you!
AngelsWin.com Posted August 24, 2022 Author Posted August 24, 2022 8 hours ago, AngelsWin.com said: Great, thank you! 9 hours ago, Jim M said: Coincidence in accessing when the servers were scaling to fit need 🙂 . Very rarely happens that this is visualized as it is very quick that it is unnoticeable. Hi @Jim M I'm getting the same errors again. Can't load the website and today is a busy day with big news for the Angels, so this is quite frustrating.
Marc Posted August 24, 2022 Posted August 24, 2022 It does seem there were a couple of instances of this, both of which happened to affect you there. Please let us know if this happens again, but Im not seeing any issues at present
AngelsWin.com Posted August 30, 2022 Author Posted August 30, 2022 Hi everyone, this issue is back again. Can we see about fixing this for good? I've seen this happen more recently than ever before, which is concerning. Looks like the root issue causing this has yet to be resolved. While it doesn't last terribly long (anywhere from 1-5 minutes), all it takes is one new visitor to see that and not want to come back since we're not stable.
Marc Posted August 30, 2022 Posted August 30, 2022 Very sorry to hear you are seeing this again. We are working on some things in the background at present which I suspect may have caused this. We should have this resolved as soon as possible. AngelsWin.com 1
AngelsWin.com Posted September 1, 2022 Author Posted September 1, 2022 Happened again tonight. Even this forum was down with Gateway errors.
Mark H Posted September 1, 2022 Posted September 1, 2022 That was a temporary issue affecting some sites (part of the work we were doing yesterday), but that has been resolved. Your site is up and running, I just checked. 🙂 Senior2323 1
AngelsWin.com Posted September 13, 2022 Author Posted September 13, 2022 Hi guys, the site is down again.
Marc Posted September 13, 2022 Posted September 13, 2022 Your site appears to be online at present. Are you still seeing this?
AngelsWin.com Posted September 13, 2022 Author Posted September 13, 2022 4 hours ago, Marc Stridgen said: Your site appears to be online at present. Are you still seeing this? No it happened last night for about 4-5 minutes then came back on. Any reason for the influx in the 504 errors? I haven't seen this many occurrences in a month span ever since moving over to your cloud solution a few years back.
AngelsWin.com Posted September 14, 2022 Author Posted September 14, 2022 Hi @Marc Stridgen site is down with 504 errors again.
Management Charles Posted September 14, 2022 Management Posted September 14, 2022 4 minutes ago, AngelsWin.com said: Hi @Marc Stridgen site is down with 504 errors again. We are not experiencing any issues that we know of on our platform right now. When you see things like this, please email support with information on what you may have been doing at the time.
AngelsWin.com Posted September 14, 2022 Author Posted September 14, 2022 3 minutes ago, Charles said: We are not experiencing any issues that we know of on our platform right now. When you see things like this, please email support with information on what you may have been doing at the time. Hi Charles it doesn't happen for long, sometimes just 1 minute, sometimes 3-4 minutes it's down with the same 504 errors. It happens enough for it to be a problem and I'm just asking if the root cause can be looked into. My plan currently does not have email support, I'm directed to post any issues here on the forum. This is happening with more regularity over the past 4-6 weeks than ever before, which is the reason I'm bringing it to your attention. Thank you!
Management Charles Posted September 14, 2022 Management Posted September 14, 2022 All of our cloud plans have email support 🙂 AngelsWin.com 1
AngelsWin.com Posted September 14, 2022 Author Posted September 14, 2022 9 minutes ago, Charles said: All of our cloud plans have email support 🙂 I guess my account needs to be refreshed or something then, because I only see these options under the "Get Support" option in the Client Area.
Management Charles Posted September 14, 2022 Management Posted September 14, 2022 3 minutes ago, AngelsWin.com said: I guess my account needs to be refreshed or something then, because I only see these options under the "Get Support" option in the Client Area. Make sure you are viewing your cloud account. I think you are viewing your self-hosted license. AngelsWin.com 1
Solution AngelsWin.com Posted September 14, 2022 Author Solution Posted September 14, 2022 1 hour ago, Charles said: Make sure you are viewing your cloud account. I think you are viewing your self-hosted license. Oh I see. Thank you so much!! Charles 1
Kjell Iver Johansen Posted September 15, 2022 Posted September 15, 2022 Not related I guess but also had error on this site this morning.
Marc Posted September 15, 2022 Posted September 15, 2022 Things should be good again now with our site. You shouldnt be seeing that now
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