Giray Posted June 6, 2022 Share Posted June 6, 2022 Trying to both edit a current Stock Action and/or try to create a new one and I get an error. Any ideas? Thanks UPDATE `nexus_support_stock_actions` `nexus_support_stock_actions` SET `action_status`=2,`action_staff`=NULL,`action_message`='<p> We have escalated your request to K3MRI. The ticket will be placed on a short hold pending his reply. </p> <p> Thank you. </p> ',`action_show_in`='*' WHERE action_id=2 IPS\Db\Exception: Column 'action_staff' cannot be null (1048) #0 /home/myaccount/public_html/system/Db/Db.php(1156): IPS\_Db->preparedQuery('/*myaccount_ipsma...', Array) #1 /home/myaccount/public_html/system/Patterns/ActiveRecord.php(520): IPS\_Db->update('`nexus_support_...', '`action_status`...', 'WHERE action_id...') #2 /home/myaccount/public_html/system/Node/Model.php(2494): IPS\Patterns\_ActiveRecord->save() #3 /home/myaccount/public_html/init.php(913) : eval()'d code(257): IPS\Node\_Model->save() #4 /home/myaccount/public_html/system/Node/Model.php(3316): IPS\Node\radtags_hook_C_NodeModel->save() #5 /home/myaccount/public_html/init.php(913) : eval()'d code(184): IPS\Node\_Model->saveForm(Array) #6 /home/myaccount/public_html/system/Node/Controller.php(419): IPS\Node\radtags_hook_C_NodeModel->saveForm(Array) #7 /home/myaccount/public_html/system/Dispatcher/Controller.php(90): IPS\Node\_Controller->form() #8 /home/myaccount/public_html/system/Node/Controller.php(69): IPS\Dispatcher\_Controller->execute() #9 /home/myaccount/public_html/applications/nexus/modules/admin/support/stockactions.php(39): IPS\Node\_Controller->execute() #10 /home/myaccount/public_html/applications/nexus/modules/admin/support/settings.php(91): IPS\nexus\modules\admin\support\_stockactions->execute() #11 /home/myaccount/public_html/system/Dispatcher/Controller.php(90): IPS\nexus\modules\admin\support\_settings->__call('form', Array) #12 /home/myaccount/public_html/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #13 /home/myaccount/public_html/admin/index.php(13): IPS\_Dispatcher->run() #14 {main} And this is the Backtrace: #0 /home/myaccount/public_html/init.php(1015): IPS\_Log::log('UPDATE `nexus_s...', 'uncaught_except...') #1 [internal function]: IPS\IPS::exceptionHandler(Object(IPS\Db\Exception)) #2 {main} I'm going to explore if it has to do with Radical Tags. Seems to be mentioned in the system log. Nope, that's not it. Even with Radtags deactivated it crashes. Link to comment Share on other sites More sharing options...
Sonya* Posted June 6, 2022 Share Posted June 6, 2022 Try to disable Radical Tags. If the issue is gone, then contact the developer. Giray 1 Link to comment Share on other sites More sharing options...
Giray Posted June 7, 2022 Author Share Posted June 7, 2022 Thanks @Sonya*. I tried but that was not it. Still crashing 😞 Link to comment Share on other sites More sharing options...
Sonya* Posted June 7, 2022 Share Posted June 7, 2022 11 minutes ago, Giray said: Thanks @Sonya*. I tried but that was not it. Still crashing 😞 Do your logs still contain those lines after disabling radical tags? #4 /home/myaccount/public_html/system/Node/Model.php(3316): IPS\Node\radtags_hook_C_NodeModel->save() Can you post here a crash log when Radical Tag is disabled? Link to comment Share on other sites More sharing options...
Giray Posted June 7, 2022 Author Share Posted June 7, 2022 24 minutes ago, Sonya* said: Do your logs still contain those lines after disabling radical tags? #4 /home/myaccount/public_html/system/Node/Model.php(3316): IPS\Node\radtags_hook_C_NodeModel->save() Can you post here a crash log when Radical Tag is disabled? Hi again (thx for the help!) Still crashing with Radtags disabled. Here is the log though radtags has disappeared, the 3316 remains. UPDATE `nexus_support_stock_actions` `nexus_support_stock_actions` SET `action_status`=2,`action_staff`=NULL,`action_message`='<p> This ticket is being escalated to Jim | K3MRI for action. Please allow him time to review and respond. Thank you. </p> ',`action_show_in`='*' WHERE action_id=3 IPS\Db\Exception: Column 'action_staff' cannot be null (1048) #0 /home/myaccount/public_html/system/Db/Db.php(1156): IPS\_Db->preparedQuery('/*myaccount_ipsma...', Array) #1 /home/myaccount/public_html/system/Patterns/ActiveRecord.php(520): IPS\_Db->update('`nexus_support_...', '`action_status`...', 'WHERE action_id...') #2 /home/myaccount/public_html/system/Node/Model.php(2494): IPS\Patterns\_ActiveRecord->save() #3 /home/myaccount/public_html/system/Node/Model.php(3316): IPS\Node\_Model->save() #4 /home/myaccount/public_html/system/Node/Controller.php(419): IPS\Node\_Model->saveForm(Array) #5 /home/myaccount/public_html/system/Dispatcher/Controller.php(90): IPS\Node\_Controller->form() #6 /home/myaccount/public_html/system/Node/Controller.php(69): IPS\Dispatcher\_Controller->execute() #7 /home/myaccount/public_html/applications/nexus/modules/admin/support/stockactions.php(39): IPS\Node\_Controller->execute() #8 /home/myaccount/public_html/applications/nexus/modules/admin/support/settings.php(91): IPS\nexus\modules\admin\support\_stockactions->execute() #9 /home/myaccount/public_html/system/Dispatcher/Controller.php(90): IPS\nexus\modules\admin\support\_settings->__call('form', Array) #10 /home/myaccount/public_html/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #11 /home/myaccount/public_html/admin/index.php(13): IPS\_Dispatcher->run() #12 {main} And the backtrace: #0 /home/myaccount/public_html/init.php(1015): IPS\_Log::log('UPDATE `nexus_s...', 'uncaught_except...') #1 [internal function]: IPS\IPS::exceptionHandler(Object(IPS\Db\Exception)) #2 {main} Link to comment Share on other sites More sharing options...
Nathan Explosion Posted June 7, 2022 Share Posted June 7, 2022 If you've ruled out 3rd party, post the issue here and get IPS support: https://invisioncommunity.com/forums/forum/497-help-support/ Sonya*, Giray and SeNioR- 2 1 Link to comment Share on other sites More sharing options...
Sonya* Posted June 7, 2022 Share Posted June 7, 2022 Yes, it is most likely an IPS bug. I see in the source code that they set the field to NULL if not filled. The database does not accept NULL values though. if( isset( $values['action_staff'] ) ) { $values['action_staff'] = $values['action_staff'] ? \IPS\Member::load( $values['action_staff'] ) : NULL; } SeNioR-, Adriano Faria and Giray 2 1 Link to comment Share on other sites More sharing options...
Giray Posted June 7, 2022 Author Share Posted June 7, 2022 @Sonya* @Nathan Explosion Thanks! Done, posted. Link to comment Share on other sites More sharing options...
Daniel F Posted June 7, 2022 Share Posted June 7, 2022 The action_staff column is a BIGINT with 0 as default?! "action_staff": { "allow_null": false, "auto_increment": false, "binary": false, "comment": "", "decimals": null, "default": "0", "length": 20, "name": "action_staff", "type": "BIGINT", "unsigned": true, "values": [], "zerofill": false }, That said, @Giray I'm not able to login into your ACP. Please review the login credentials we have on file so that we can take a look at this. Link to comment Share on other sites More sharing options...
Sonya* Posted June 7, 2022 Share Posted June 7, 2022 2 minutes ago, Daniel F said: Why would it not be allowed to be null? Because his database says it explicitly: IPS\Db\Exception: Column 'action_staff' cannot be null (1048) Link to comment Share on other sites More sharing options...
Sonya* Posted June 7, 2022 Share Posted June 7, 2022 5 minutes ago, Daniel F said: "allow_null": false, Does it mean literally: no NULL values, please? Should the code be changed to 0 instead of NULL? if( isset( $values['action_staff'] ) ) { $values['action_staff'] = $values['action_staff'] ? \IPS\Member::load( $values['action_staff'] ) : 0; } Note: I cannot reproduce the error on my fresh 4.7.0 Beta 5 install. Probably some changes have been made to departments, staff members or whatever, that causes it. Link to comment Share on other sites More sharing options...
Giray Posted June 7, 2022 Author Share Posted June 7, 2022 22 minutes ago, Daniel F said: That said, @Giray I'm not able to login into your ACP. Please review the login credentials we have on file so that we can take a look at this. Sorry about that @Daniel F. Done, fixed. You should now have access (I hope). Link to comment Share on other sites More sharing options...
Daniel F Posted June 7, 2022 Share Posted June 7, 2022 1 hour ago, Sonya* said: Does it mean literally: no NULL values, please? Should the code be changed to 0 instead of NULL? if( isset( $values['action_staff'] ) ) { $values['action_staff'] = $values['action_staff'] ? \IPS\Member::load( $values['action_staff'] ) : 0; } Note: I cannot reproduce the error on my fresh 4.7.0 Beta 5 install. Probably some changes have been made to departments, staff members or whatever, that causes it. There's also a setter which will literally set it to 0 if there's no member. /** * Set staff * * @param \IPS\Member|NULL $member The staff member to assign to * @return void */ public function set_staff( \IPS\Member $member = NULL ) { $this->_data['staff'] = $member ? $member->member_id : 0; } Sonya* 1 Link to comment Share on other sites More sharing options...
Giray Posted June 7, 2022 Author Share Posted June 7, 2022 @Daniel F Have to leave for the day. I'll check back to see if you managed to fix this one too. Just checked and for me, when I assign the ticket to someone, it still crashes. Have a great day. Link to comment Share on other sites More sharing options...
Giray Posted June 7, 2022 Author Share Posted June 7, 2022 @Daniel F What's the best way forward on this bug? Thanks!! Link to comment Share on other sites More sharing options...
Daniel F Posted June 8, 2022 Share Posted June 8, 2022 Still looking at it, but we could narrow it down to happen only with MariaDB. Link to comment Share on other sites More sharing options...
Daniel F Posted June 8, 2022 Share Posted June 8, 2022 Fixed:) ( but not patched on your system ) Link to comment Share on other sites More sharing options...
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