Ocean West Posted March 31, 2022 Share Posted March 31, 2022 It doesn't explain and it just pops up an "Are You Sure?" Link to comment Share on other sites More sharing options...
Solution Stuart Silvester Posted March 31, 2022 Solution Share Posted March 31, 2022 That's invoice tracking, it'll send you an email when the invoice is paid. Link to comment Share on other sites More sharing options...
Ocean West Posted March 31, 2022 Author Share Posted March 31, 2022 But all gift cards are inherently paid - no paid invoice no gift card? Link to comment Share on other sites More sharing options...
Stuart Silvester Posted March 31, 2022 Share Posted March 31, 2022 Your screenshot is showing the invoice row, this would be the invoice for purchasing a gift card. Link to comment Share on other sites More sharing options...
Ocean West Posted March 31, 2022 Author Share Posted March 31, 2022 Link to comment Share on other sites More sharing options...
Randy Calvert Posted March 31, 2022 Share Posted March 31, 2022 7 minutes ago, Ocean West said: Yes…. Notice how you’re viewing the INVOICE? Clicking the track button will track that invoice. It does not matter what the product is…. You’re not tracking “Gift Card”. You are tracking invoice 1554. The invoice is paid now, but if it gets refunded for example…. In most cases though, there is not a lot of value in tracking a paid invoice. Most people use it for unpaid invoices. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 1, 2022 Share Posted April 1, 2022 What Randy says is correct there. You are tracking an invoice not the gift card. There are instances you may actually track an invoice which is already paid. For example, you may want to know if its refunded Link to comment Share on other sites More sharing options...
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