Adlago Posted December 7, 2021 Posted December 7, 2021 Error log: DivisionByZeroError: Division by zero (0) #0 /home/database/public_html/consults/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\core\modules\admin\system\_upgrade->IPS\core\modules\admin\system\{closure}(Array) #1 /home/database/public_html/consults/applications/core/modules/admin/system/upgrade.php(1047): IPS\Helpers\_MultipleRedirect->__construct(Object(IPS\Http\Url\Internal), Object(Closure), Object(Closure)) #2 /home/database/public_html/consults/system/Helpers/Wizard/Wizard.php(181): IPS\core\modules\admin\system\_upgrade->_upgrade(Array) #3 /home/database/public_html/consults/applications/core/modules/admin/system/upgrade.php(109): IPS\Helpers\_Wizard->__toString() #4 /home/database/public_html/consults/system/Dispatcher/Controller.php(101): IPS\core\modules\admin\system\_upgrade->manage() #5 /home/database/public_html/consults/applications/core/modules/admin/system/upgrade.php(54): IPS\Dispatcher\_Controller->execute() #6 /home/database/public_html/consults/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\system\_upgrade->execute() #7 /home/database/public_html/consults/admin/index.php(13): IPS\_Dispatcher->run() #8 {main} Adriano Faria and b416 2
b416 Posted December 8, 2021 Posted December 8, 2021 I had it too. As a workaround, I downloaded the complete version and copied the files over, then /admin/upgrade. Brainy S. and Adriano Faria 1 1
Marc Posted December 8, 2021 Posted December 8, 2021 Please try the above in the first instance, and then if you have any further issues, please let us know. (Let us know if that works too of course)
Adlago Posted December 8, 2021 Author Posted December 8, 2021 2 hours ago, Marc Stridgen said: Please try the above in the first instance, and then if you have any further issues, please let us know. (Let us know if that works too of course) After reviewing the error log, and the update again, the auto-update was successful. In a live site, the auto update went without a issues. SeNioR- 1
Marc Posted December 8, 2021 Posted December 8, 2021 Excellent. Glad to hear you got the upgrade done there
Adriano Faria Posted December 8, 2021 Posted December 8, 2021 13 hours ago, Adlago said: Error log: DivisionByZeroError: Division by zero (0) #0 /home/database/public_html/consults/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\core\modules\admin\system\_upgrade->IPS\core\modules\admin\system\{closure}(Array) #1 /home/database/public_html/consults/applications/core/modules/admin/system/upgrade.php(1047): IPS\Helpers\_MultipleRedirect->__construct(Object(IPS\Http\Url\Internal), Object(Closure), Object(Closure)) #2 /home/database/public_html/consults/system/Helpers/Wizard/Wizard.php(181): IPS\core\modules\admin\system\_upgrade->_upgrade(Array) #3 /home/database/public_html/consults/applications/core/modules/admin/system/upgrade.php(109): IPS\Helpers\_Wizard->__toString() #4 /home/database/public_html/consults/system/Dispatcher/Controller.php(101): IPS\core\modules\admin\system\_upgrade->manage() #5 /home/database/public_html/consults/applications/core/modules/admin/system/upgrade.php(54): IPS\Dispatcher\_Controller->execute() #6 /home/database/public_html/consults/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\system\_upgrade->execute() #7 /home/database/public_html/consults/admin/index.php(13): IPS\_Dispatcher->run() #8 {main} Same here. 3 hours ago, b416 said: I had it too. As a workaround, I downloaded the complete version and copied the files over, then /admin/upgrade. That did it. SeNioR- 1
Stuart Silvester Posted December 8, 2021 Posted December 8, 2021 It looks like this issue was related to the AWS outage yesterday. Since they've fixed their issues, this shouldn't come up again. SeNioR- 1
Adriano Faria Posted December 8, 2021 Posted December 8, 2021 3 minutes ago, Stuart Silvester said: It looks like this issue was related to the AWS outage yesterday. Since they've fixed their issues, this shouldn't come up again. Just tried 25 minutes ago and still happened. But I was able to upload files and it's ok. 👍
Stuart Silvester Posted December 8, 2021 Posted December 8, 2021 8 minutes ago, Adriano Faria said: Just tried 25 minutes ago and still happened. But I was able to upload files and it's ok. 👍 Thanks, we'll keep looking into it. It does suggest that there was an issue communicating with one of our services to fetch data from. Adriano Faria 1
Afrodude Posted December 15, 2021 Posted December 15, 2021 On 12/8/2021 at 5:47 AM, Stuart Silvester said: It looks like this issue was related to the AWS outage yesterday. Since they've fixed their issues, this shouldn't come up again. It just happened again trying to apply the new patch.
Marc Posted December 15, 2021 Posted December 15, 2021 5 hours ago, Afrodude said: It just happened again trying to apply the new patch. Have you now resolved this, or have you done the upgrade? If not, we can take a look to see whats happening there
b416 Posted December 15, 2021 Posted December 15, 2021 I had it too again with the new patch. After the error, it was complaining about the modified files, but going to /admin/upgrade resolved the issue. Afrodude 1
Marc Posted December 15, 2021 Posted December 15, 2021 Thank you for reporting. I have reported this internally Afrodude 1
Afrodude Posted December 15, 2021 Posted December 15, 2021 5 hours ago, Marc Stridgen said: Have you now resolved this, or have you done the upgrade? If not, we can take a look to see whats happening there Yes. I downloaded IPS 4.6.9 from Client area and used admin/upgrade. Marc 1
Marc Posted December 15, 2021 Posted December 15, 2021 3 hours ago, Afrodude said: Yes. I downloaded IPS 4.6.9 from Client area and used admin/upgrade. Glad to hear you got upgraded there. These will usually happen when there is a break in connection between the client and server. If you are getting this each time of course, let us know Afrodude 1
Marc Posted December 15, 2021 Posted December 15, 2021 We have added a bug report for this also, so that we can investigate and improve for the future
Solution Marc Posted January 25, 2022 Solution Posted January 25, 2022 This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer Adlago 1
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