Joey_M Posted August 17, 2021 Share Posted August 17, 2021 I upgraded a plugin recently, something has caused my whole site to become hit with 500-page-errors. Is there a way that I can disable the plugin without having access to my site directly? I should note that I need to be careful about losing data, but there are things I need to do which is of importance - so if I can safely disable the plugin it would be useful to know in these types of situations. Link to comment Share on other sites More sharing options...
Marc Posted August 17, 2021 Share Posted August 17, 2021 You can try recovery mode, which you can find instructions on here. Reaching out to the author of that plugin may also help both yourself and others who may hit the same issue there. Joey_M and Daniel F 2 Link to comment Share on other sites More sharing options...
Joey_M Posted August 17, 2021 Author Share Posted August 17, 2021 44 minutes ago, Marc Stridgen said: You can try recovery mode, which you can find instructions on here. Reaching out to the author of that plugin may also help both yourself and others who may hit the same issue there. I can't access the ACP, I get page errors throughout the site. Link to comment Share on other sites More sharing options...
Adriano Faria Posted August 17, 2021 Share Posted August 17, 2021 2 minutes ago, Joey_M said: I can't access the ACP, I get page errors throughout the site. Add to constants.php: \define( 'RECOVERY_MODE', TRUE ); Marc and Joey_M 1 1 Link to comment Share on other sites More sharing options...
Marc Posted August 17, 2021 Share Posted August 17, 2021 4 minutes ago, Joey_M said: I can't access the ACP, I get page errors throughout the site. Indeed as Adriano mentioned above, you need to add this to a constants.php file. The intention of this is for circumstances where you cannot access the normal functionality of the ACP. Joey_M and Adriano Faria 2 Link to comment Share on other sites More sharing options...
Joey_M Posted August 17, 2021 Author Share Posted August 17, 2021 Thank you, I thought there would be a way, but I wasn't sure. Very useful to know. 👍 Marc and Adriano Faria 2 Link to comment Share on other sites More sharing options...
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